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Audi Shrewsbury

(80 reviews)
2025 consumer dealer award
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2025 consumer dealer award

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Reviews

(80 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Shrewsbury from DealerRater.

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James was great.

James was great. He explained the process and provided us with a loaner car while the repair was being performed.

James was great.

James was great. He explained the process and provided us with a loaner car while the repair was being performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're so glad to hear that James provided excellent service and made your experience at Audi Shrewsbury smooth by explaining the process and offering a loaner car. Thank you for sharing this positive feedback!

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Unlike at many car dealerships, the service department at

Unlike at many car dealerships, the service department at Audi Shrewsbury is always pleasant to deal with. Notably, Jim Rigopoulos is especially helpful and thorough.

Unlike at many car dealerships, the service department at

Unlike at many car dealerships, the service department at Audi Shrewsbury is always pleasant to deal with. Notably, Jim Rigopoulos is especially helpful and thorough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're so glad to hear that Jim and the service department at Audi Shrewsbury provided you with a pleasant experience. Thank you for sharing your positive feedback!

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Thanks to Justine and Audi Shrewsbury for a great

Thanks to Justine and Audi Shrewsbury for a great experience buying my new car. This is my third car purchase from them and have always had a great experience.

Thanks to Justine and Audi Shrewsbury for a great

Thanks to Justine and Audi Shrewsbury for a great experience buying my new car. This is my third car purchase from them and have always had a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Curt, thank you for your continued trust in Justine and the Audi Shrewsbury team! We're delighted to hear about your positive experiences with us. Enjoy your new car!

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I want to Thank Justine, Mike in Finance I have bought

I want to Thank Justine, Mike in Finance I have bought many of cars in my life but those 2 people are the Best I have ever dealt with EVER. All my questions answered, treated with respect , Above and Beyond service. BEST OF THE BEST. JUSTINE AND MIKE. Audi Shrewsbury you better appreciate these individuals !!! Never in my life go anywhere Else unless they do

I want to Thank Justine, Mike in Finance I have bought

I want to Thank Justine, Mike in Finance I have bought many of cars in my life but those 2 people are the Best I have ever dealt with EVER. All my questions answered, treated with respect , Above and Beyond service. BEST OF THE BEST. JUSTINE AND MIKE. Audi Shrewsbury you better appreciate these individuals !!! Never in my life go anywhere Else unless they do

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mike, we're delighted to hear that Justine and Mike provided you with exceptional service at Audi Shrewsbury! Your feedback means a lot to us, and we'll be sure to share your appreciation with them. Thanks for choosing us!

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Good service.

Good service. Nice people. Clean car when I picked it up. No song & a dance as to what I should have done to the car

Good service.

Good service. Nice people. Clean car when I picked it up. No song & a dance as to what I should have done to the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear you had a positive experience with our team at Audi Shrewsbury! It's great that everything went smoothly and your car was ready for the road. Thanks for choosing us!

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Very professional staff and excellent service.

Very professional staff and excellent service. Timely updating about my car with explaining in details of work which my car needed

Very professional staff and excellent service.

Very professional staff and excellent service. Timely updating about my car with explaining in details of work which my car needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kirit, we're delighted to hear that our team at Audi Shrewsbury provided you with excellent service and detailed updates. Thank you for sharing your experience!

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Rebecca Etre is the most professional and thorough

Rebecca Etre is the most professional and thorough associate I have worked with at any dealership. The work was fine and quickly done, but a lot of the credit for all that is due to Ms. Etre.

Rebecca Etre is the most professional and thorough

Rebecca Etre is the most professional and thorough associate I have worked with at any dealership. The work was fine and quickly done, but a lot of the credit for all that is due to Ms. Etre.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Russ, thank you for recognizing Rebecca's professionalism and thoroughness at Audi Shrewsbury. We're delighted to hear she made such a positive impact on your experience!

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Katherine was very nice to work with.

Katherine was very nice to work with. I had every thing arranged for which included a loaner vehicle. I asked to add detailing service to my car which she was able to help me. I thought she was great to work with.

Katherine was very nice to work with.

Katherine was very nice to work with. I had every thing arranged for which included a loaner vehicle. I asked to add detailing service to my car which she was able to help me. I thought she was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mike, we're delighted to hear that Katherine provided such excellent service at Audi Shrewsbury. It's great to know she could assist with your detailing request and make the process smooth for you! Thanks for sharing your experience!

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Very professional service and ethical advisors!

Very professional service and ethical advisors! Loved working with Audi Shrewsbury, definitely will come back to this service:)

Very professional service and ethical advisors!

Very professional service and ethical advisors! Loved working with Audi Shrewsbury, definitely will come back to this service:)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ayna, we're delighted to hear you had a great experience with our team at Audi Shrewsbury! We look forward to welcoming you back in the future. Safe travels until then!

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Communication and Professionalism at its best.

Communication and Professionalism at its best. We have been going to Audi Shrewsbury for a few years now and they have kept our vehicle top notch. I especially want to Thank Rebecca for her overseeing and communicating to us throughout the work we just had done in our car.

Communication and Professionalism at its best.

Communication and Professionalism at its best. We have been going to Audi Shrewsbury for a few years now and they have kept our vehicle top notch. I especially want to Thank Rebecca for her overseeing and communicating to us throughout the work we just had done in our car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Cheryl, thank you for your continued trust in Audi Shrewsbury! We're delighted to hear that Rebecca and our team have consistently provided top-notch service. We look forward to serving you again in the future!

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