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Audi Shrewsbury

(902 reviews)
2026 consumer dealer award
View 2 awards
2026 consumer dealer award 2025 consumer dealer award

Reviews

(902 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Shrewsbury from DealerRater.

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Had a great experience working with Nataly. at Audi Shrewsbury for my 100,000 mile service. Everyone in the service department is great.

Had a great experience working with Nataly. at Audi Shrewsbury for my 100,000 mile service. Everyone in the service department is great.

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Bob, thank you for choosing Audi Shrewsbury and for sharing your experience with Nataly and the rest of the team. We look forward to serving you and your Audi again!

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Anthony, David, Jocelyn and the entire service department are the best. Professional, knowledgeable and personable… always a top notch experience.

Anthony, David, Jocelyn and the entire service department are the best. Professional, knowledgeable and personable… always a top notch experience.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mike, thank you for choosing Audi Shrewsbury and for sharing your support for Anthony, David, Jocelyn, and the team! We look forward to your next visit!

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I had a great experience working with Victor at Audi Service! He was very helpful in getting me set up with an oil change and assisting me with getting my ride height sensor calibrated. Victor was professional, knowledgeable, and made the whole process smooth and easy. I really appreciate his help and excellent customer service. If you need assistance with your Audi, I highly recommend asking for Victor!

I had a great experience working with Victor at Audi Service! He was very helpful in getting me set up with an oil change and assisting me with getting my ride height sensor calibrated. Victor was professional, knowledgeable, and made the whole process smooth and easy. I really appreciate his help and excellent customer service. If you need assistance with your Audi, I highly recommend asking for Victor!

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We appreciate the review! We're glad Victor provided such knowledgeable and professional service here at Audi Shrewsbury. We look forward to seeing you next time. Safe travels!

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Great service! Quick in and out. David was a great rep to work with. Keep up the good work!!

Great service! Quick in and out. David was a great rep to work with. Keep up the good work!!

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Mike, thank you for shairng a positive review of David and Audi Shrewsbury!

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David Tang and Jocelyn Bartley have consistently provided A+ customer service during my routine service appointments. I cannot say enough positive comments about these two Audi Service employees.

David Tang and Jocelyn Bartley have consistently provided A+ customer service during my routine service appointments. I cannot say enough positive comments about these two Audi Service employees.

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're so glad you enjoyed your experience with both David and Jocelyn here at Audi Shrewsbury! We appreciate your business and look forward to seeing you again!

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Fantastic and super helpful. They were transparent, friendly and very fast. I connected with them on a Friday and rode off on my new Q7 on Monday. Great to work with and overall I couldn't be happier. I'll come back for sure.

Fantastic and super helpful. They were transparent, friendly and very fast. I connected with them on a Friday and rode off on my new Q7 on Monday. Great to work with and overall I couldn't be happier. I'll come back for sure.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience with us! We are glad the team made the process smooth and enjoyable. Enjoy your new Audi Q7, and see you again at Audi Shrewsbury!

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Fantastic and super helpful. They were transparent, friendly and very fast. I connected with them on a Friday and rode off on my new Q7 on Monday. Great to work with and overall I couldn't be happier. I'll come back for sure.

Fantastic and super helpful. They were transparent, friendly and very fast. I connected with them on a Friday and rode off on my new Q7 on Monday. Great to work with and overall I couldn't be happier. I'll come back for sure.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congratulations on your new Audi Q7! We're thrilled to hear you had a seamless and fast experience with our team. Thank you for choosing Audi Shrewsbury, we can't wait to see you again!

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Exceptional service. Easy to book appointment, communication was outstanding didn’t try to sell me unnecessary service. Would recommend Audi of Shrewsbury to anyone wanting their Audi serviced

Exceptional service. Easy to book appointment, communication was outstanding didn’t try to sell me unnecessary service. Would recommend Audi of Shrewsbury to anyone wanting their Audi serviced

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We appreciate your excellent feedback, Jay! We are glad to hear our team provided a seamless service experience at Audi Shrewsbury. Thank you for the wonderful recommendation!

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My sales associate, Selena, was excellent. Pricing on the car I bought was very fair. Preparation for delivery was outstanding.

My sales associate, Selena, was excellent. Pricing on the car I bought was very fair. Preparation for delivery was outstanding.

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5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear you had an excellent experience with Selena and the rest of our team. Thank you for choosing Audi Shrewsbury. Enjoy your new car!

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They were great at solving the problem of my trunk not properly closing. Victor helped us out and was great to work with.

They were great at solving the problem of my trunk not properly closing. Victor helped us out and was great to work with.

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your feedback about Victor and the team! Thank you for choosing Audi Shrewsbury and for your business!

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