Reviews
Write a reviewdefinitely don't recommend.
definitely don't recommend. They lied about having a car in-stock. went way over my budget. and when it came to fulfilling the actual sales contract they didn't fully fulfill what they promised and I couldn't get ahold of them to get my car back from them while it was being serviced. if I could give a negative score I would
definitely don't recommend.
definitely don't recommend. They lied about having a car in-stock. went way over my budget. and when it came to fulfilling the actual sales contract they didn't fully fulfill what they promised and I couldn't get ahold of them to get my car back from them while it was being serviced. if I could give a negative score I would
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Victoria, I would like to assure you that we've received the feedback you've shared in your reviews and that this is never the experience we aim to deliver for our customers. When convenient for you, I would like to address your concerns directly. Please consider reaching out using the contact below, I hope to speak to you soon. Anthony Luna (AJ) - General Manager - 541-776-6401
Inaccurate Pricing
Reached out to them about a vehicle posted on Cars.com. They admitted that the price posted was not at all accurate. Very hard to trust a dealer that is willing to lie to you from the start.
Inaccurate Pricing
Reached out to them about a vehicle posted on Cars.com. They admitted that the price posted was not at all accurate. Very hard to trust a dealer that is willing to lie to you from the start.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Richard, Thank you for sharing your experience. Our goal is to provide customers with a transparent experience. It is regrettable to see we have not met that standard. I apologize for any inconvenience this visit has caused you. If you are willing, I would also like to discuss the experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Anthony Luna anthonyluna@lithia.com 541-776-6401 General Manager
Awesome dealer
This is one of the best dealers I've ever ran into, they truly go out of there way for the customer, I would highly recommend if you are looking for a new automobile go to these guys first.
Awesome dealer
This is one of the best dealers I've ever ran into, they truly go out of there way for the customer, I would highly recommend if you are looking for a new automobile go to these guys first.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you, Michael, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Chrysler Dodge Jeep Ram of Calallen! Best Wishes, Zach L. Lindberg General Manager Chrysler Jeep Dodge RAM of Calallen
Can’t Read E-Mails, no follow-up
Requested additional pictures (specifically of the hood and undercarriage) numerous times and kept getting sent the exact same photos in the listing. Seems like they have sometime to hide.
Can’t Read E-Mails, no follow-up
Requested additional pictures (specifically of the hood and undercarriage) numerous times and kept getting sent the exact same photos in the listing. Seems like they have sometime to hide.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase