Reviews
Glad for the quick service that addressed my cars
Glad for the quick service that addressed my cars issues/concerns.Thats all I have to say.
Glad for the quick service that addressed my cars
Glad for the quick service that addressed my cars issues/concerns.Thats all I have to say.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road and running smoothly. Please let us know if you need anything else!
The staff is friendly, efficient, and honest.
The staff is friendly, efficient, and honest. I return there for Toyota original parts and service.
The staff is friendly, efficient, and honest.
The staff is friendly, efficient, and honest. I return there for Toyota original parts and service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for making us your service home- we look forward to seeing you again!
Thank you to Kieran Quinn for being so helpful and
Thank you to Kieran Quinn for being so helpful and patient with us as we navigated through helping our son make his first car purchase. Thank you for explaining to him what he needed to know about the car and offering to take his first photos along side of it. Also thank you to Alex in the finance department for helping us to make an informed decision about warranty coverage. We were also pleasantly surprised to see Jerry Ranich, an old friend! Thanks so much for driving our son's first car up to the entrance for him....how exciting! Also thanks so much to Wally Fairchok for letting us know about the car! Our son is very happy about the purchase and looks forward to many happy years driving it!
Thank you to Kieran Quinn for being so helpful and
Thank you to Kieran Quinn for being so helpful and patient with us as we navigated through helping our son make his first car purchase. Thank you for explaining to him what he needed to know about the car and offering to take his first photos along side of it. Also thank you to Alex in the finance department for helping us to make an informed decision about warranty coverage. We were also pleasantly surprised to see Jerry Ranich, an old friend! Thanks so much for driving our son's first car up to the entrance for him....how exciting! Also thanks so much to Wally Fairchok for letting us know about the car! Our son is very happy about the purchase and looks forward to many happy years driving it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your wonderful experience with us! We will be sure to pass along your praise to our team. Thanks for choosing to work with us- wishing your son many happy miles on the road ahead!
All the People we dealt with were very professional and
All the People we dealt with were very professional and helpful and courteous. We Look forward to dealing with you in the future.
All the People we dealt with were very professional and
All the People we dealt with were very professional and helpful and courteous. We Look forward to dealing with you in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to help! We look forward to selcoming you back for your next visit.
Pleasure doing business with Cochran Toyota.
Pleasure doing business with Cochran Toyota. We are a family of Toyotas Recommended to family and friends
Pleasure doing business with Cochran Toyota.
Pleasure doing business with Cochran Toyota. We are a family of Toyotas Recommended to family and friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending us! We value your loyalty, and look forward to serving you again!
This is an excellent service department.
This is an excellent service department. From the porters to the writers to the technicians and the administration people. Friendly and competent. They get it right the first time.
This is an excellent service department.
This is an excellent service department. From the porters to the writers to the technicians and the administration people. Friendly and competent. They get it right the first time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for making us your service home! We value your loyalty, and look forward to seeing you again.
Doug is always welcoming and enjoyable to speak with when
Doug is always welcoming and enjoyable to speak with when Checking in and out my care. The service is always fast and easy.
Doug is always welcoming and enjoyable to speak with when
Doug is always welcoming and enjoyable to speak with when Checking in and out my care. The service is always fast and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for making us your service home! We look forward to seeing you again.
Called to set up an appointment with service advisor Doug
Called to set up an appointment with service advisor Doug and left message. after 4 days of no return call i called and spoke to a different service advisor and set up an appointment. Horrible way to provide quality service Cochran! When i expressed my frustration at the counter they made it seem that that is normal business practice for them. I dont know how they stay in business like this! I would never refer anyone i know to use you service. Hopefully the right person who actually gives a crap will see this and remedy the situation.
Called to set up an appointment with service advisor Doug
Called to set up an appointment with service advisor Doug and left message. after 4 days of no return call i called and spoke to a different service advisor and set up an appointment. Horrible way to provide quality service Cochran! When i expressed my frustration at the counter they made it seem that that is normal business practice for them. I dont know how they stay in business like this! I would never refer anyone i know to use you service. Hopefully the right person who actually gives a crap will see this and remedy the situation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to candidly share your experience with us- we are sorry to hear that it did not meet our standards for excellence. We have shared your comments with our management team to be addressed internally, and hope for an opportunity to better serve you in the future.
Staff was helpful and professional.
Staff was helpful and professional. Had the car ready for me when I got there. After the test drive, helped to closed the deal quickly.
Staff was helpful and professional.
Staff was helpful and professional. Had the car ready for me when I got there. After the test drive, helped to closed the deal quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to help get you out on the road in your new ride! Please let us know if there's anything else we can do to assist.
Very satisfied with salesman Chuck and with making the
Very satisfied with salesman Chuck and with making the purchase a pleasure Met all my requests and questions.
Very satisfied with salesman Chuck and with making the
Very satisfied with salesman Chuck and with making the purchase a pleasure Met all my requests and questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind review! It's our pleasure to help. We hope you're enjoying your new car!