Reviews
Purchasing a vehicle?
First and foremost, an excellent, painless vehicle purchase process. The No haggling is exactly that: no haggling. Their vehicles are well prepared for your purchase. The sales folks are professional and engaging. Drive a few different cars until you find your best fit. You will not be pushed or driven to buy a car on your first visit, unless of course, you find what you want. My sales person gave me ideas to consider (and I appreciated that.) I have been researching different vehicles for over a year, undecided about what to purchase. My sales person, Dave, helped guide me into exploring different options until I made my decision. Folks, this is a professional, friendly sales group. You will feel welcome upon entry, and they will go out of their way to offer their support and advice, all you need to do is ask. I'm convinced that Cochran is the best dealership in this 100 mile area. Treat yourself to a hassel-free purchase and give this place a try!
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Thanks for choosing #1 Cochran Toyota! -The #1 Cochran Toyota Team
Excellent Experience!
We had a great experience buying a 2020 Sequoia at #1 Cochran. Thanks to Chad and Charlie for their great service. We traveled from the South Hills to this dealership because they had the Sequoia we wanted in stock. With the level of service we received, we won't hesitate to make the trip to #1 Cochran for future car purchases. Thanks to the team for making the process easy and enjoyable.
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Honda of Illinois Team
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Thanks for choosing #1 Cochran Toyota! -The #1 Cochran Toyota Team
excellent service and cleanliness
workers executed the Cov-19 with excellent care! Distancing, they had hand sanitizers and spaced their customers so my service was quickly executed.
Mary, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! -The #1 Cochran Toyota Team
Great service
Great fast affordable service. Clean facility friendly staff. Vehicle was fixed right the first time. Offered me a loaner vehicle while they made repairs.
We appreciate your marvelous feedback, Charles. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! -The #1 Cochran Toyota Team
Outstanding experience
The personnel was wonderful. During this time of the virus, the personnel were very cautious and made your experience one that I WOULD NEVER FORGET.
To say thank you is not enough, Daniel! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please contact us if you should have any questions! -The #1 Cochran Toyota Team
Great Service
Everyone is exceptionally friendly and professional. My car was completed quickly and even cleaned! This is the only place I buy and service my vehicles.
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. -The #1 Cochran Toyota Team
Friendly, helpful dealings
Personal, helpful service as usual! And I’m kept informed about any issues that arise. Mostly, I appreciate the friendliness and the popcorn!
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
great service
fast service and helpful ,easy to enter the shop and very clean, easy to set up a service appointment. received information.
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Service
The serve people are kind and considerate. They are the same people that have been caring for my car for years.
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. -The #1 Cochran Toyota Team
Great service
Looked at my rave4 told me what I needed and did work in 2 hrs. Cost was less then told.
Janet, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Thanks for choosing #1 Cochran Toyota! -The #1 Cochran Toyota Team