Reviews
Write a reviewI went to look at this truck it was missing the entire
I went to look at this truck it was missing the entire dash {top} what a piece of junk.
I went to look at this truck it was missing the entire
I went to look at this truck it was missing the entire dash {top} what a piece of junk.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great customer service, and selection of cars
I bought a car from Vp auto, everyone was very nice, they had a great selection of vehicles around my price range, and Luke work out my trade in, they made it work for me, I do recommend this place, and I will be back to buy another car.
Great customer service, and selection of cars
I bought a car from Vp auto, everyone was very nice, they had a great selection of vehicles around my price range, and Luke work out my trade in, they made it work for me, I do recommend this place, and I will be back to buy another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Used Cars
Great place to buy good used cars. Bought a Cadillac CTS there. Nice clean car. Good service. Fast title and DMV service. Thanks VP AUTO
Good Used Cars
Great place to buy good used cars. Bought a Cadillac CTS there. Nice clean car. Good service. Fast title and DMV service. Thanks VP AUTO
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lemon shop
I purchased a vehicle, was told its 'as is No waranty offered through the dealership". Ok theres extended warranties out there I'll get one of them. NEVER did the sales man go over their 3/6/12mo waranty pricing at any point because I WOULD have bought one!!! Well 121miles within THREE days I had to spend 4500 putting a new transmission in the car. When I called the dealership thinking they would stand behind their car, they not only didnt but I was called a lier. I will NEVER go to this place again. Not one bit of anything offered to help or to build on that customer service, to keep a customer... NOTHING. I mean 500$ toward the replacement SOMETHING! I called to speak to the owner and was put off, dismissed as not worthy of the time.
Lemon shop
I purchased a vehicle, was told its 'as is No waranty offered through the dealership". Ok theres extended warranties out there I'll get one of them. NEVER did the sales man go over their 3/6/12mo waranty pricing at any point because I WOULD have bought one!!! Well 121miles within THREE days I had to spend 4500 putting a new transmission in the car. When I called the dealership thinking they would stand behind their car, they not only didnt but I was called a lier. I will NEVER go to this place again. Not one bit of anything offered to help or to build on that customer service, to keep a customer... NOTHING. I mean 500$ toward the replacement SOMETHING! I called to speak to the owner and was put off, dismissed as not worthy of the time.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst car buying experience in my fifty years!
I made the huge mistake of purchasing a 2010 Dodge Avenger from VP Auto three months ago. It has cost me around $3,000 in car repairs, over $300 in towing bills (more than a half dozen with AAA), and $100 in Ubers to finally accomplish the feat of having it start up for an entire week straight for the first time. I've replaced a starter, an alternator, battery, ignition switch, computer panel ignition repairs and countless diagnostic fees. The car did not crank three different times the first week I bought it. I called VP Auto and their attitude had dramatically changed in the week since I had paid them cash for the lemon. The manager was "on vacation" and never returned my call. The assistant manager did hint at SC's useless used car lemon law and stated "If I sold you a sick dog, you wouldn't expect me to pay the vet bill." He also informed me that it was most likely the mechanic shop's fault. Although, after that conversation I have used two more repair shops, mostly due to the various places I broke down, and finally the Big O' Dodge dealership. Luckily I own another vehicle, a must if you purchase a car from VP Auto, so I missed little time from work. I was stranded several times after work though. There were warning signs from the day I bought it. The car was unwashed and covered in pollen when I arrived to pick it up. The interior was unvacuumed and filthy. It also had less than an 1/8 tank of gas. I can't clearly recall but, I'm almost certain it had floor mats when I test drove it. It most definitely did not at purchase though. I found the car online myself and all Carfax etc. checked out. I had never previously heard of VP Auto, but find it hard to believe I'm an isolated incident. While SC's used car lemon laws are horrible for the consumer there are a few resources. Among the useful ones I've found are: 1. BBB. 2. The SC Unfair Trade Practices Act 3. The Federal Magnuson-Moss Warranty Act. Hopefully this can help anyone else that's had the same experience here or elsewhere. My best advice to any potential buyers from VP Auto is to RUN....or you will be walking soon.
Worst car buying experience in my fifty years!
I made the huge mistake of purchasing a 2010 Dodge Avenger from VP Auto three months ago. It has cost me around $3,000 in car repairs, over $300 in towing bills (more than a half dozen with AAA), and $100 in Ubers to finally accomplish the feat of having it start up for an entire week straight for the first time. I've replaced a starter, an alternator, battery, ignition switch, computer panel ignition repairs and countless diagnostic fees. The car did not crank three different times the first week I bought it. I called VP Auto and their attitude had dramatically changed in the week since I had paid them cash for the lemon. The manager was "on vacation" and never returned my call. The assistant manager did hint at SC's useless used car lemon law and stated "If I sold you a sick dog, you wouldn't expect me to pay the vet bill." He also informed me that it was most likely the mechanic shop's fault. Although, after that conversation I have used two more repair shops, mostly due to the various places I broke down, and finally the Big O' Dodge dealership. Luckily I own another vehicle, a must if you purchase a car from VP Auto, so I missed little time from work. I was stranded several times after work though. There were warning signs from the day I bought it. The car was unwashed and covered in pollen when I arrived to pick it up. The interior was unvacuumed and filthy. It also had less than an 1/8 tank of gas. I can't clearly recall but, I'm almost certain it had floor mats when I test drove it. It most definitely did not at purchase though. I found the car online myself and all Carfax etc. checked out. I had never previously heard of VP Auto, but find it hard to believe I'm an isolated incident. While SC's used car lemon laws are horrible for the consumer there are a few resources. Among the useful ones I've found are: 1. BBB. 2. The SC Unfair Trade Practices Act 3. The Federal Magnuson-Moss Warranty Act. Hopefully this can help anyone else that's had the same experience here or elsewhere. My best advice to any potential buyers from VP Auto is to RUN....or you will be walking soon.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase