Skip to main content

Faulkner Nissan Mechanicsburg

(465 reviews)
Visit Faulkner Nissan Mechanicsburg
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (717) 516-6171 (717) 516-6171
Used (717) 516-6745 (717) 516-6745
Service (717) 610-0842 (717) 610-0842

Inventory

See all 229 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since February 2020.
At Faulkner Nissan Mechanicsburg our most important goal is customer satisfaction. That's why our employees treat every customer with the utmost courtesy and respect following our 10 principles. Experience Faulkner Nissan Mechanicsburg's exceptional customer service by visiting our dealership located at 6627 Carlisle Pike in Mechanicsburg PA.
Faulkner...To Be Sure

Service center

Phone number (717) 610-0842

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(465 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Nissan Mechanicsburg from DealerRater.

Want to share your experience with this dealership?

Write a review

This dealership needs to listen to the customer and do

This dealership needs to listen to the customer and do only what customer tells them to do.They try to get additional work to run bill up thousands of dollars.Their parts department can't find a simple bolt that fastens bed of truck on frame.The Harrisburg dealership found bolt quickly.We need employees that know what they are doing.

This dealership needs to listen to the customer and do

This dealership needs to listen to the customer and do only what customer tells them to do.They try to get additional work to run bill up thousands of dollars.Their parts department can't find a simple bolt that fastens bed of truck on frame.The Harrisburg dealership found bolt quickly.We need employees that know what they are doing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

They are customer focused and take the time to answer

They are customer focused and take the time to answer questions. No high pressure sales tactics

They are customer focused and take the time to answer

They are customer focused and take the time to answer questions. No high pressure sales tactics

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

I really appreciate the customer service I’ve always got

I really appreciate the customer service I’ve always got at Nissan and how they’ve gone out of their way to make me feel important while I was there.

I really appreciate the customer service I’ve always got

I really appreciate the customer service I’ve always got at Nissan and how they’ve gone out of their way to make me feel important while I was there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Had to wait 80 minutes until my oil change was even

Had to wait 80 minutes until my oil change was even started on my vehicle. Not sure why they would have me make an appointment for 12 noon when they couldn’t even work on my vehicle until 1:20. I don’t think Ill be returning anymore.

Had to wait 80 minutes until my oil change was even

Had to wait 80 minutes until my oil change was even started on my vehicle. Not sure why they would have me make an appointment for 12 noon when they couldn’t even work on my vehicle until 1:20. I don’t think Ill be returning anymore.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Had an appointment to see a pathfinder that they had

Had an appointment to see a pathfinder that they had already sold & did not let me know. I was going to look at a treverse next door at Volkswagen, so Jake went & brought it over. I loved it. We did our negotiating & when it was all said & done they tell me they don't have the title it's in another state & I would have to wait for it. I waited 4 weeks. Scheduled to do all the paperwork @ 12:30 on a Saturday & we finally got started at 3:00. To say the least we were not happy. I do have to say Jake kept apologizing & Kami did her best to make up for our wait.

Had an appointment to see a pathfinder that they had

Had an appointment to see a pathfinder that they had already sold & did not let me know. I was going to look at a treverse next door at Volkswagen, so Jake went & brought it over. I loved it. We did our negotiating & when it was all said & done they tell me they don't have the title it's in another state & I would have to wait for it. I waited 4 weeks. Scheduled to do all the paperwork @ 12:30 on a Saturday & we finally got started at 3:00. To say the least we were not happy. I do have to say Jake kept apologizing & Kami did her best to make up for our wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Had an appointment to see a pathfinder that they had

Had an appointment to see a pathfinder that they had already sold & did not let me know. I was going to look at a treverse next door at Volkswagen, so Jake went & brought it over. I loved it. We did our negotiating & when it was all said & done they tell me they don't have the title it's in another state & I would have to wait for it. I waited 4 weeks. Scheduled to do all the paperwork @ 12:30 on a Saturday & we finally got started at 3:00. To say the least we were not happy. I do have to say Jake kept apologizing & Kami did her best to make up for our wait.

Had an appointment to see a pathfinder that they had

Had an appointment to see a pathfinder that they had already sold & did not let me know. I was going to look at a treverse next door at Volkswagen, so Jake went & brought it over. I loved it. We did our negotiating & when it was all said & done they tell me they don't have the title it's in another state & I would have to wait for it. I waited 4 weeks. Scheduled to do all the paperwork @ 12:30 on a Saturday & we finally got started at 3:00. To say the least we were not happy. I do have to say Jake kept apologizing & Kami did her best to make up for our wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we really appreciate your feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Show full review

I have been using Faulkner Nissan of Mechanicsburg to

I have been using Faulkner Nissan of Mechanicsburg to service my 2018 Armada for the past two years. I usually never care for most dealers' service departments. This one is an exception. The attitude is always friendly and the results are always positive. I never feel I am pressured to do any particular service, though they are conscientious about letting me know what service might be appropriate or coming due. One stand-out service I should mention. I researched for six months to find the right replacement tires I wanted to put on my car. I figured I could get a better deal buying online and then going to a garage somewhere for installation. I was wrong. Faulkner was able to get the tires I wanted and installed them for almost $100 less than I was able to do elsewhere. Amazing to find something where a dealer was cheaper! A final note. Because I was so pleased with my experience, my wife, who desperately needed to replace her car, decided to lease her new 2025 Pathfinder from Faulkner.

I have been using Faulkner Nissan of Mechanicsburg to

I have been using Faulkner Nissan of Mechanicsburg to service my 2018 Armada for the past two years. I usually never care for most dealers' service departments. This one is an exception. The attitude is always friendly and the results are always positive. I never feel I am pressured to do any particular service, though they are conscientious about letting me know what service might be appropriate or coming due. One stand-out service I should mention. I researched for six months to find the right replacement tires I wanted to put on my car. I figured I could get a better deal buying online and then going to a garage somewhere for installation. I was wrong. Faulkner was able to get the tires I wanted and installed them for almost $100 less than I was able to do elsewhere. Amazing to find something where a dealer was cheaper! A final note. Because I was so pleased with my experience, my wife, who desperately needed to replace her car, decided to lease her new 2025 Pathfinder from Faulkner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Nemo, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Show full review

Service was great.

Service was great. Work completed on time and did the necessary repairs. Service staff is very accommodating.

Service was great.

Service was great. Work completed on time and did the necessary repairs. Service staff is very accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

They were very efficient had me in hand me out in an

They were very efficient had me in hand me out in an hour, even washed my car. Look forward to next service again the facilities very clean very friendly people. Thank you very much.

They were very efficient had me in hand me out in an

They were very efficient had me in hand me out in an hour, even washed my car. Look forward to next service again the facilities very clean very friendly people. Thank you very much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello David, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Show full review

Great experience knowledgeable staff who provided no

Great experience knowledgeable staff who provided no sales pressure. Answered all my questions and showed me how everything in the console worked on every model I looked at. Z3ccx

Great experience knowledgeable staff who provided no

Great experience knowledgeable staff who provided no sales pressure. Answered all my questions and showed me how everything in the console worked on every model I looked at. Z3ccx

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi John, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Show full review
See all 465 reviews