Faulkner Nissan Mechanicsburg

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
24 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    January 8, 2020

    I was completely satisfied with the whole buying process.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mary, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Faulkner Nissan Mechanicsburg. We hope you... continue to choose us for all your automotive needs! Take care!

  • 5.0 out of 5
    January 7, 2020

    ISSAC was my salesman, very helpful and a great guy! Treatment while I was there was great, very nice atmosphere. I would highly recommend to anyone looking... to buy a new vehicle. I'm loving my new Nissan Murano!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations on your new Murano! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.... If you have further needs or questions, please reach out!

  • 5.0 out of 5
    January 1, 2020

    Was pleased with the people who worked with me at Faulkner Nissan in Mechanicsburg as I was looking at both used and new vehicles. Those with whom I worked... were knowledgeable, professional, and allowed me to make the decision that was going to be best me and my family.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Steven, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know! Have a wond...erful day.

  • 5.0 out of 5
    December 27, 2019

    All around good people to deal with they go all out to get the best deal and the best interest rate for you

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello John, thanks for your praise and kind comments about our team! We're glad to hear we delivered such a great experience. If there's anything furt...her we can do for you, we are happy to help!

  • 5.0 out of 5
    December 26, 2019

    Great experience buying for you guys. I would definitely recommend and or will be back to purchase in the future.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, we're happy to hear you had a great experience with us. Congratulations on your new vehicle! We appreciate your business and hope to see you ag...ain soon. Safe travels!

  • 5.0 out of 5
    December 18, 2019

    Mani was our salesman he was very knowledgeable and professional and helpful. Highly recommend him.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Patricia, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our cus...tomers to feel this way when leaving our dealership! Safe travels!

  • 5.0 out of 5
    December 16, 2019

    I liked to buy a used car from Faulkner Nissan because of the quality of the cars and the attention received by the salesman. I hope I receive the same... treatment if I need a comeback because of some car issues.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Caio, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions ab...out services you received and thank you again for choosing Faulkner Nissan Mechanicsburg!

  • 5.0 out of 5
    December 15, 2019

    Ask for sales person Shannan if you want a change from the usual high pressure, fast talking sales people at many other dealers. She was great through... the whole process. Highly recommend!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate you mentioning how Shannan helped make this such a great experience! Thanks for the recommendation and have a great day!

  • 3.0 out of 5
    December 10, 2019

    I was extremely upset because I had an appointment for 9:00 am which I dropped my car off and told them I would be back in about an hour. Got back around... 10:30 and finally at 12:00 found out they didn’t even take my car back yet, which I was very frustrated, just for them to have it in the garage for about 15 minutes then wait another 20 minutes to get my keys back after it was taken out of the garage. This was my first time having my vehicle serviced in Mechanicsburg and it was far less than stellar. If James wasn’t so kind and apologetic, I would have been much more upset after my visit.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello Sydney, our customers mean a great deal to us so we are disappointed to hear you did not receive the quality service you deserve. Please contact... us at (717) 265-9511 at your convenience and we'll do our best to make this right. We hope to hear from you soon.

  • 5.0 out of 5
    December 9, 2019

    Had turn signal light replaced took a long time but I was kept informed as to why and after it was done I had my car washes which is important to me since... I am used to that at another dealer. Everyone was great

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello Dale, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel fre...e to give us a call or stop by. Have a great day!

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