ALM Kia South

As always such a joy to work with Michael Falanga service lane Manager. He is very trustworthy. And got the job done in timely manner.

This dealership is the absolute worst. They never answer the phone. Their phone ring and then hang up. Don’t buy anything from them. When they finally... answered my call they were rude and couldn’t care less about the reason for my call and then transferred me into music purgatory for 10 minutes where nobody answered me and I was forced to call back only to be hung up on again. This is disgusting.

I wasn't sure how things were going to go walking into ALM South but I was optimistic. This location has a huge selection and I was pleased with the choices.... I worked with Berthel and he did a great job making me feel at ease. The process took the shortest amount of time ever. Working with Sabrine in Finance was such a pleasure. Jawon was awesome.

Dennis displayed professionalism as well as knowledge of product and inventory, he made me feel like I was leaving there with a car despite any circumstances,... and I did !

I wanted to come back and update my review but decided to delete it. I still have a long ways to go with Alm Union city and I'm hoping I do not have to... come back with another one of that kind. I must say the service I received from Keneil was excellent. I ran into a couple of mishaps but Alm Kia South, corrected it without hesitation. Thank you Alm for standing behind your word and restoring my belief in you all. I would recommend anyone that is looking to purchase another car, see Alm Kia Union City. They ROCK!!!

Dennis Neblett made my visit to ALM Kia seem like I was at home. The staff was wonderful and welcomed me. My visit here made car buying so much better... and I'll be more than glad to do business again in the future.

Hunter was extremely professional and was concerned about my needs for my car. He went above and beyond to get the part that was needed for my vehicle.... I look forward to working with Hunter again due to his knowledge, concern, and top of the line customer service. Good job for hiring Hunter at this location. He is a great asset to the company.

Great salesman. We came to the dealership knowing exactly which car we wanted. We went on the test drive, and he made a process as smooth as possible.... We had a couple of small issues, but Dennis was very patient. I would recommend anyone to purchase a car from Dennis.

This vehicle purchase was a decision made due to the increase in our family. We currently have 3 kids all under the age of 6 and we needed additional space.... I wanted to get the wife a nice vehicle with room but still had some nice styling as well. We saw a 2016 infiniti online at this dealership and I contacted them to inquire. The vehicle was available and I informed the salesperson that I was from Alabama and was about a 130 or so miles away and that I wanted to make sure that we had an agreement on what I was ok with on spending on the vehicle. The sales person contacted the manager and we agreed. on a price. I headed down there that day with wife and kids in tow. When we arrived we met with the salesperson to go look at the vehicle. The vehicle was in great condition and we were willing to purchase it. Fast forward through some frustrating occurrences that made our buying experience rather stressful I have to say that they had an exceptional sales person Tyrone Duncan who stepped in and assisted us and made sure that every issue that we had got addressed. The other salesperson was not rude but seemed rather inexperienced. This made matters worse as we had to drive over 2 hours to make this purchase. Mr. Duncan was absolutely amazing. The dealership apologized and made everything ok as well. I would definitely recommended them. Make sure you ask for Tyrone Duncan....

Rodney Wright was AMAZING! He made my car buying experience so smooth, and he was not annoying like most car sales man. He let me decide what I wanted,... made the right negotiations for me and I have absolutely NO COMPLAINTS! Thanks so much Rodney for your amazing customer service. If you're looking for Kia go to Rodney... he won't lead you the wrong way!