[{"id":632382,"firstName":"Ed","lastName":"Rocawich","titleText":"Master Elite Service Consultant","emailTxt":"erocawich@towbinkia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":24,"combinedEmpReviewCnt":252,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19912/employees/e4a907db77cd.jpg","drDealerId":19912,"dealerEmpStartDtUtc":"1322697600","industryStartDtUtc":"481161600","certifiedEmployee":true,"deptDscrp":"Service"},{"id":608616,"firstName":"Thomas","lastName":"Voltz","titleText":"Internet Director","emailTxt":"tvoltz@towbinkia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19912/employees/e56439784a44.jpg","drDealerId":19912,"dealerEmpStartDtUtc":"1569888000","industryStartDtUtc":"1262304000","certifiedEmployee":true,"deptDscrp":"Management"},{"id":401746,"firstName":"Kendale","lastName":"Walker","titleText":"Internet Sales","emailTxt":"kwalker@towbinkia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19912/employees/26e7107ea173.jpg","drDealerId":19912,"dealerEmpStartDtUtc":"1435708800","industryStartDtUtc":"1435708800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":632383,"firstName":"Joe","lastName":"Defalco","titleText":"Master Elite Service Consultant","emailTxt":"jdefalco@towbinkia.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":22,"combinedEmpReviewCnt":231,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19912/employees/7c3cb2b60850.jpg","drDealerId":19912,"dealerEmpStartDtUtc":"1430438400","industryStartDtUtc":"1264982400","certifiedEmployee":true,"deptDscrp":"Service"},{"id":631171,"firstName":"Freddie","lastName":"Briones","titleText":"Floor & Internet Manager","emailTxt":"freddiebriones45@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19912/employees/9e1c2ee37e9b.jpg","drDealerId":19912,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1430438400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":636250,"firstName":"Dezreail \"Dezy\"","lastName":"Davis","titleText":"Customer Service & Delivery Manager","shortBioText":"Hello everyone! I am a California Native who is currently residing and working in the lovely city of Las Vegas now! I enjoy writing and singing, spending time with my toy poodle \"Vanity\" and just enjoying life to the fullest! I give my best in any situation especially with my professional endeavors. I pledge to provide nothing short of a truly exceptional experience whether it be working out any issues and/or concerns you may have or spending time with you learning the new features and functions of your brand new car! Looking forward to working with you all! Welcome to the KIA Family !! - Dez","emailTxt":"ddavis@towbinkia.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19912/employees/9693ce3e389d.jpg","drDealerId":19912,"dealerEmpStartDtUtc":"1535760000","industryStartDtUtc":"1283299200","certifiedEmployee":true,"deptDscrp":"Management"},{"id":401753,"firstName":"James","lastName":"Barnett","titleText":"Finance Manager","emailTxt":"jbarnett@hendersonkia.motosnap.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19912/employees/90713ee5f906.jpg","drDealerId":19912,"dealerEmpStartDtUtc":"1433116800","industryStartDtUtc":"709948800","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":633767,"firstName":"Alex","lastName":"Quintero","titleText":"Sales Consultant","emailTxt":"aquintero@towbinkia.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19912/employees/fc6750e7dc82.jpg","drDealerId":19912,"dealerEmpStartDtUtc":"1569888000","industryStartDtUtc":"1569888000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":631089,"firstName":"Evan","lastName":"Estrellado","titleText":"Internet Sales","shortBioText":"Active in the community through volunteering and outreach programs. Originally from the Philippines. Mga KABAYAN KO! Kung kailangan ninyo ang tulong ko, nandito po ako para sa inyo KAPAMILYA.","emailTxt":"eestrellado@towbinkia.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19912/employees/3e8393f8ee9c.jpg","drDealerId":19912,"dealerEmpStartDtUtc":"1575158400","industryStartDtUtc":"1575158400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":401741,"firstName":"Barbara","lastName":"Flowers","titleText":"Internet Sales","emailTxt":"bflowers@towbinkia.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19912/employees/bd1b6b4bacf6.jpg","drDealerId":19912,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":632960,"firstName":"Warren","lastName":"Daerda","titleText":"Sales Consultant","emailTxt":"warrendaerda@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19912/employees/5946baf90c15.jpg","drDealerId":19912,"dealerEmpStartDtUtc":"1546300800","industryStartDtUtc":"1401580800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":401738,"firstName":"Frank","lastName":"Backus","titleText":"Sales Consultant","shortBioText":"I am from Lima Peru, but moved to Amercia over 40 years ago.","emailTxt":"frank.backus05@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19912/employees/003d6caebf30.jpg","drDealerId":19912,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"1088640000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":632336,"firstName":"Carlos","lastName":"Parker","titleText":"Finance Manager","emailTxt":"cparker702@gmail.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19912/employees/23b95c99b796.jpg","drDealerId":19912,"dealerEmpStartDtUtc":"1328054400","industryStartDtUtc":"1328054400","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":631096,"firstName":"Steven","lastName":"Sojo","titleText":"Internet Sales","emailTxt":"ssojo@towbinauto.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19912/employees/73f507f986be.jpg","drDealerId":19912,"dealerEmpStartDtUtc":"1575158400","industryStartDtUtc":"1322697600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":631169,"firstName":"Wes","lastName":"Diederich","titleText":"Internet Sales","emailTxt":"wesdiederich@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19912/employees/339c854c579e.jpg","drDealerId":19912,"dealerEmpStartDtUtc":"1567296000","industryStartDtUtc":"1072915200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":632986,"firstName":"AJ","lastName":"Rothberg","titleText":"Sales Consultant","emailTxt":"ajfishguy@yahoo.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19912/employees/1fbf1a242a0c.jpg","drDealerId":19912,"dealerEmpStartDtUtc":"1546300800","industryStartDtUtc":"1546300800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":635377,"firstName":"Allison","lastName":"Stuart","titleText":"Client Experience Coordinator","emailTxt":"allisonstuart896@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/19912/employees/7c92e1ccb9c0.jpg","drDealerId":19912,"dealerEmpStartDtUtc":"1580515200","industryStartDtUtc":"1180656000","certifiedEmployee":false,"deptDscrp":"Sales"}]

Towbin Kia

4.8 out of 5 4.8
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 5:00 PM

Towbin Kia Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:00 PM

Tuesday

7:00 AM - 5:00 PM

Wednesday

7:00 AM - 5:00 PM

Thursday

7:00 AM - 5:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2020

Towbin Kia is worth the drive. At Towbin Kia, our mission is to make customers happy whether they buy a vehicle from us

...

or not. Come right out of the hectic Las Vegas city and right into the low pressure, low stress world of Towbin Kia vehicle sales. We have the cars, trucks, vans, SUVs that you are looking for in Las Vegas and Henderson. We could tell you that its because we offer the cleanest local Las Vegas Kia trade ins, or that it's because our staff are all long-term employees. But we really think it is because we do things the right way.

"Number 1 Kia Dealership in Las Vegas!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
569 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 27, 2020

    Easy process, in and out in no time. Rameen helped me out to find the perfect car for me. Carlos was great as well. Great people.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Carlos Parker

    Finance Manager

    (4.7) 22 reviews

  • 5.0 out of 5
    June 27, 2020

    Have purchased 4 Kia soles from this dealership . Sales side and the service side are plesent and knowledgeable . Great selection of cars with lots of... options

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Defalco

    Master Elite Service Consultant

    (4.9) 231 reviews

  • 5.0 out of 5
    June 27, 2020

    Phenomenal staff! Very knowledgeable and listened to all my concerns. Got the job done as quickly as possible and made sure my vehicle was in top conditions... once more. Definitely will continue to get my vehicle serviced at this location.

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    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Defalco

    Master Elite Service Consultant

    (4.9) 231 reviews

  • 5.0 out of 5
    June 27, 2020

    We made appt and arrived a little early. They took our car right in. We were there for our 30,000 Mike checkup. The waiting area was completely designed... for social distancing, with sanitizer one a box of gloves on every table, coffee, water and snacks were available. Our tech and customer service were knowledgeable and informative. We live in Laughlin and bought our new car here. Have been doing all maintenance here. The service department in a scale of 1-10 is truly a 10. We will be back.,

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Defalco

    Master Elite Service Consultant

    (4.9) 231 reviews

  • 5.0 out of 5
    June 27, 2020

    Service was great Did not have to wait long Waiting area very clean Everyone is very polite The only issue I would say I had The cashier did not wear... a mask!

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    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ed Rocawich

    Master Elite Service Consultant

    (5.0) 252 reviews

    Kendale Walker

    Internet Sales

    (5.0) 11 reviews

    Joe Defalco

    Master Elite Service Consultant

    (4.9) 231 reviews

  • 5.0 out of 5
    June 26, 2020

    We have been faithful customers. This Seltos makes this our 5th kia. Alex Quintero was our salesman. He was extremely helpful. We really appreciated all... he did for us. He was very knowledgeable. Dezy Davis was also very helpful when I came in to pick up my green slip. I had questions and she helped me & was very considerate. They made this experience great.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dezreail "Dezy" Davis

    Customer Service & Delivery Manager

    (4.8) 25 reviews

    Alex Quintero

    Sales Consultant

    (4.8) 18 reviews

  • 5.0 out of 5
    June 26, 2020

    They were helpful with my car and there for any questions or concerns that i had. They Helped me with the knowledge that made me decide on the car .Very... clean environment

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dezreail "Dezy" Davis

    Customer Service & Delivery Manager

    (4.8) 25 reviews

    James Barnett

    Finance Manager

    (5.0) 31 reviews

    Wes Diederich

    Internet Sales

    (5.0) 5 reviews

  • 5.0 out of 5
    June 22, 2020

    Super customer service builds a rapport with consumers. This is my 3rd experience and that's why I keep returning. Service Department are truly the vital... link in this chain of excellence. Very professional and detailed. Recommend Towbin to my friends and new interested buyers.

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    Came in for service or repair
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ed Rocawich

    Master Elite Service Consultant

    (5.0) 252 reviews

    Joe Defalco

    Master Elite Service Consultant

    (4.9) 231 reviews

    Frank Backus

    Sales Consultant

    (4.9) 12 reviews

  • 5.0 out of 5
    June 22, 2020

    Great customer service, bought a car, Nick took great care of me and my buying process was fast and easy, would buy there again if they have the car again... that I need.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 22, 2020

    Ed was awesome at getting our car fixed on such a short notice. My husband had to be at the hospital the next morning and we needed our car fixed ASAP.... Thanks Ed!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ed Rocawich

    Master Elite Service Consultant

    (5.0) 252 reviews

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