We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Kia technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Towbin Kia in Henderson today for quality vehicles, a friendly team, and professional service at every step of the way!
"Towbin Kia is customer focused, We always provide a warm, welcoming environment!"
I didn't want to even give them one star!! Lazy lying salesmen/manager too. Poor everything but cars that will probably never get sold by them unless... they hire a new crew...….
I've had nothing but problems at Towbin Kia. My wife and I wanted to deal with the sales department through email or texting, but the sales guy wouldn't.... We ended up spending a good portion of two days sitting in their showroom waiting for things to happen after repeatedly being told it would take just 45 minutes. We spend over 6 hours trying to trade in my 2015 Mazda CX-5 with almost 47,000 miles on it. When I finally got to the point where I could sit down with someone in the finance department, there were so many mistakes that I should have walked out. They had my trade-in with nearly 70,000 miles on it, they had no idea about the 60 months 0% APR financing that I'd been approved for the previous day, and they added on $850 in gap insurance that I initially declined. I was also told that I would receive a $400 check to pay for registration. I have yet to receive that. I paid for the extended warranty that should have come with a box of Zurich Shield supplies. I still haven't received that. After reminding them that I had been approved for 60 months at 0% APR, I was offered two different financing terms. One was for 60 months and one was for 72. I was told both were 0% APR, but when I calculated the totals, only the 60 month loan was 0% APR. The 72 month loan had over $3,500 in additional charges that the finance guy couldn't explain, but he assured me it was also 0% APR. I chose the one that truly had 0% APR. After all that, I had to wait a week for my new car to be delivered from somewhere in California. This didn't bother me a bit, but I wasn't allowed to leave with my Mazda because Towbin Kia now owned it. This also didn't bother me until I checked my bank statements over two weeks later and I was/am still making payments on the trade in and that loan is still in my name, even though it is up for sale on the Towbin Kia website. So I am currently still making payments on a vehicle that Towbin Kia is actively trying to sell. When I filled out the feedback survey, I was offered a free oil change for my trouble. What I really want is my Mazda back. I regret ever considering Towbin Kia for a new vehicle. *UPDATE (8/30/2018)* If I could give zero stars, I would. Towbin Kia finally got the check in the mail for my trade-in so that issue is resolved, but I'm still waiting for the $400 check I was promised for registration. I thought I would be able to pick it up today when I picked up the paperwork for my registration, but it wasn't there. A free oil change is how they want to fix this, but I don't trust them with my vehicle so that's not helpful. Plus, the cost of an oil change doesn't even come close to $400.