Demetry Automotive

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
1 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 3.0 out of 5
    October 29, 2018

    Purchased a 2012 Chev Cruze with 93000 miles. Car was clean and drove well, no noticeable liquid leaks when inspected undercarriage. 4 nearly new tires.... After only 350 miles of driving, the car check engine light came on, codes were for ignition coil and transmission. Evaluating the cost to get repaired at a Chevrolet Dealer. Would recommend taking any used car from this dealer to an independent mechanic to get a thorough evaluation of the mechanical condition.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Dear Mr Perry First of all We apologize for any inconvenience. We understand it must be frustrating since this is a newly bought vehicle. However we w...ant to stress the fact that the vehicle had no codes or problems at all and it passed state inspection at the date of your purchase. I am not sure if you are familiar with how state inspection work but in brief the state does not pass any vehicle with neither erased nor existent codes. The machine is designed to detect any fault codes and if there is even one it will fail the inspection. Not just that but it can also detect if fault codes had been erased on purpose and it will fail the vehicle and require the driver to drivee it for about a 100 miles and bring it back for reinspection. Normally if the codes are deleted on purpose after 50- 100 miles it comes back on. Long story short I was only trying to explain that this was not intentional. Now to address the matter,we are more than willing to help. If you prefer to go to the dealership that is of course your choice but we would be more than happy to assist. Again we apologize for any inconvenience. Please let us know if there is anything we can do.