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CRS Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)
(847) 874-0130 (847) 874-0130

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CRS Auto Group from DealerRater.

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They seemed very nice and friendly. No high pressure tactics one finds at a traditional dealership. Upfront with the issues involving the car. He gave us free reign in test driving the car or telling us where we could go. Also helpful in finding alternative ways in saving money on the car. The only gripe I had was they would not negotiate on the price at all. After picking out the issues with the car, he still would not budge. Thankfully the price being asked was fair so we didn't have a big issue, but still a little disappointing.

They seemed very nice and friendly. No high pressure tactics one finds at a traditional dealership. Upfront with the issues involving the car. He gave us free reign in test driving the car or telling us where we could go. Also helpful in finding alternative ways in saving money on the car. The only gripe I had was they would not negotiate on the price at all. After picking out the issues with the car, he still would not budge. Thankfully the price being asked was fair so we didn't have a big issue, but still a little disappointing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Super friendly, super helpful, great communication!!!! Great dealership to do business with!!!! Very happy with my purchase...I highly recommend these guys !!!!

Super friendly, super helpful, great communication!!!! Great dealership to do business with!!!! Very happy with my purchase...I highly recommend these guys !!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Beyond happy with my purchase. Truly exceptional cars and service at this dealership. I would highly recommend anyone looking for a car to go give them a chance.

Beyond happy with my purchase. Truly exceptional cars and service at this dealership. I would highly recommend anyone looking for a car to go give them a chance.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Found what we were looking for.. friendly owner, didn’t try to rip us off like others places we visited.. I would definitely recommend this dealership

Found what we were looking for.. friendly owner, didn’t try to rip us off like others places we visited.. I would definitely recommend this dealership

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealer and easy to work with. Answered all questions and response time is good. 10/10 would recommend to anyone looking to buy a vehicle.

Great dealer and easy to work with. Answered all questions and response time is good. 10/10 would recommend to anyone looking to buy a vehicle.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service. Kumar made the buying very easy! Nice selection of cars. Love the 2010 black jeep. Happy I put down a deposit because everyone wanted to buy.

Great customer service. Kumar made the buying very easy! Nice selection of cars. Love the 2010 black jeep. Happy I put down a deposit because everyone wanted to buy.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Went in with a car in mind and was greeted very warmly. The owner even met me an hour before opening to accommodate my needs. 10/10 service. Highly recommended.

Went in with a car in mind and was greeted very warmly. The owner even met me an hour before opening to accommodate my needs. 10/10 service. Highly recommended.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very happy with our purchase! Honest and trustworthy dealership. Smooth transaction from start to finish. Worked with my bank for financing. Will return again in the future!

Very happy with our purchase! Honest and trustworthy dealership. Smooth transaction from start to finish. Worked with my bank for financing. Will return again in the future!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Staff is super friendly and honest. I am very happy with my purchase. I was a little nervous making a 3 hour trip to look at a car but I am glad I did. The bmw I purchased was as good as described. They don’t keep a huge inventory but all the vehicles they have are above avenge from rest of market. Which makes sense, owner is more focused on quality than quantity. Will return in future for another vehicle.

Staff is super friendly and honest. I am very happy with my purchase. I was a little nervous making a 3 hour trip to look at a car but I am glad I did. The bmw I purchased was as good as described. They don’t keep a huge inventory but all the vehicles they have are above avenge from rest of market. Which makes sense, owner is more focused on quality than quantity. Will return in future for another vehicle.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased a vehicle from here that I had been searching for about 2 months. Found one here and contacted the dealership. Kumar was very helpful and informative in sharing every detail possible through many phone calls, emails and texts. Since I was not able to fly out and make the purchase in person. When the vehicle arrived it was as good or better than described by Kumar. There were no surprises and sugar coating by the dealer. I am extremely happy with the car, communication and level of customer service received by this dealership. I feel very confident to make future purchases from here.

Purchased a vehicle from here that I had been searching for about 2 months. Found one here and contacted the dealership. Kumar was very helpful and informative in sharing every detail possible through many phone calls, emails and texts. Since I was not able to fly out and make the purchase in person. When the vehicle arrived it was as good or better than described by Kumar. There were no surprises and sugar coating by the dealer. I am extremely happy with the car, communication and level of customer service received by this dealership. I feel very confident to make future purchases from here.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words and your business Ricky! It was a pleasure working with you! We look forward to an opportunity again in the future. -Kumar Sales Manager

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