Peters Nissan of Nashua

Bought my Titan new in 17. A little south of 130,000 miles now. Peter's has been servicing it since day one. Their service advisors & mechanics are second to none! They couldn't be more helpful & knowledgeable. Thank you all, for that! DJH

So about 5 months ago I went and bought a new Nissan Rogue 2021 for 31,000 I didn't like it so I called pattern Nissan and they told me to bring it in and that they would trade so I brought it in they showed me just a group of cars I picked out whatever car I liked I didn't even ask how much it was cuz I just figured it would be about the same price or as much or lower than the car I was getting or the car that I bought come to find out that the car that they sold me had 53,000 miles on it which I didn't care but the car was $18,000 they didn't give me a penny back I ended up having to give them another $2,000 for the 2-year warranty so I bought my car for $31,000 I paid for a 2-year warranty I Got a Car literally for $17,000 and not a penny back now I don't know but I don't think that's very fair my mother just passed away so I haven't really been able to deal with any of this but I'm very upset I like my car but I don't like that I didn't spend the money that I should have got for the new car that I wanted they ripped me off they ended up getting more out of the deal than I did and that sucks so I'm not very happy with the way that they handled everything and now I don't know what I can do to get some my money back

Purchased a new ‘18 Rogue 5 years ago. All inspections and service was done when due at Peter’s. I recently handed my Rogue over to my son for a cross-country trip. Wanted to get the car “looked over” for any foreseeable issues. Tara in the service department was super friendly, was able to get the car in the next day, and had a few minor issues taken care of that same day! She also pointed out and applied a dealer special discount they were running at the time. A follow-up call a couple days later to make sure everything was ok was greatly appreciated. The attention to details at Peter’s is unusual these days. Because of this, I recently purchased a new Murano. If interested in a new Nissan, I highly recommend Peter’s in Nashua. Their service department is exceptional.

Wanted to recognize Service Advisor Ryan Reynolds for providing outstanding customer service that directly resulted in the positive customer experience I recently encountered at Peters Nissan of Nashua. I had to bring my 2016 Nissan Altima SL to Peters to address a Voluntary Nissan issue related to faulty rear suspension components that give out due to residing in "high salt" states. My passenger side rear suspension gave out while driving home at night with my wife and son in the car, traveling at 60 MPH. Not Good and lucky I was able to maintain control of the car, despite warning lights illuminating my dashboard, the steering wheel going out of alignment. From the moment I entered the dealership and assigned Ryan Reynolds as my advisor, I felt he always had my best interest in mind. This excellent service continued throughout my experience, including timely, concise updates via texts and phone calls. To both Nissan and Peters credit, all required repairs were completed successfully, at no cost at all to me and I was also given a 2023 Nissan Altima as a loaner, while the repairs were being made. What I originally expected to be an excruciating experience, akin to going to the electric chair, ended up being a great example of tremendous customer experience and satisfaction. Kudos to Peters Nissan of Nashua and extra special thanks to Ryan Reynolds, who was a true difference maker. Well Done!

I sent the Truck in for transmission, 4x4 and an oil change. I was told when they brought it into the shop it was barely drivable, and needed transmission cooling lines there was no transmission fluid at all. Oddly, I had ZERO issues driving the truck there and there’s nothing in my spot at home, or work. But fine. I was on the loaner for the duration. When I truck was “completed” I picked it up after hours, dropped the loaner key and began my drive home, before I made it to the lights on the corner, my check engine light was on. I stopped and had to coded read, cam sensors…. All of them. It was suggested to check my oil, so I did, the oil was dark and a full quart low. I bought and added oil, so I at least didn’t blow it up, while checking my oil i noticed a screw sticking out of my battery terminal, which was added when my battery terminal was lose and noted as “standard practice”. I called the next morning and was told to leave Ryan a voicemail, that he’d get back to me, Monday Ryan got back to me, I swapped the vehicles again, and he told me they’d look at the truck Wednesday. I was informed Wednesday, that the oil wasn’t an issue, because they added 7 quarts and the sensors are unrelated, and probably “woke up an issue” with the oil chance, they were not functioning but they give me a discount for the misunderstanding . I told them not to preform the work, to remove the screw and that I would be in to pick it up that night. I called 2x to ask for my keys to be left in the truck so I could get it after hours and that wasn’t an option apparently, so I woke up Thursday morning got 6 kids dressed drove my husband to work, brought the kids home for breakfast, got them to school/daycar, drove back to my husbands work, Ubered home to get the loaner to drive to pick up the truck. I get to the dealership, the truck drove less than a mile, the oils still dark and there’s still a screw in the battery terminal. I walked in, told them to remove the screw and waited for it to be done. I’m not sure if they also cleared the code, but I drove 150 miles after leaving there with no check engine light on. I’ll change my own oil, since either dirty oil was out back in or it wasn’t done at all despite the $80+ I paid for it to be done and I’ll just never bring anything back to Petersburg Nissan Service, this wasn’t the first poor experience, but I wrote the others off as an oddity, but the only odd thing here is why there’s constant issues in a truck that goes in with no problems for something simple, and always needs “extras”.

Worked with Ron Harrison looked at a couple of cars. Ron was very helpful and knowledgeable of the vehicles. Kim Richards worked the finance part of the process and the process went quick. Great experience

Peters is an awesome family dealership, wonderful salesman Ron Harrison was so helpful and knowledgeable. I would recommend him to anyone looking to purchase a car.

Siobhan Jenks and Kim Richards were amazing. I found the perfect car! The process was fast and very easy. So Happy.

I had a very positive buying experience here with Tim McLean. He was very professional, personable, knowledgeable and easy to deal with. Very happy with my vehicle purchase.

The worst experience I have ever had purchasing anything. I attempted to buy a Nissan Versa but was unable too. They told me they didn't have any on site but one was being delivered very shortly. Then it was delayed by a few weeks. And then they kept lying to me after they had taken my 500$ hold. Kept telling me it was coming and it never did. All they did is waste my time. Don't bother going here, all they do is lie to you to try and make some cash. Sioban I would stay very clear of and same with Tom Pare. Those are both the people I dealt with and they both lied to me numerous times. This is the worst car dealership. DO NOT BUY FROM HERE!!!!!!