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Easterns Automotive Group of Glen Burnie

(739 reviews)
Visit Easterns Automotive Group of Glen Burnie
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
(866) 891-7490 (866) 891-7490

Reviews

(739 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Glen Burnie from DealerRater.

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Easy transaction.

Easy transaction. Earnest browning was a knowledgeable and helpful salesman. The sales manager,Pablo, worked very hard to get us the best deal and rate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Thanks for all your help with everything Earnest!

Thanks for all your help with everything Earnest! Great customer service, efficient and very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Frederic was very nice he helped me throughout the whole

Frederic was very nice he helped me throughout the whole process and answered all my questions!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Frederic is very professional & well mannered.

Frederic is very professional & well mannered. He goes above & beyond to satisfy the customers need I am very pleased working with him. I will be sure to come back & refer others to him in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Frederic was a very pleasant person to work with very

Frederic was a very pleasant person to work with very nice welcoming I had a great experience working with him at Easterns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Was able to complete the sale faster than normal due to a

Was able to complete the sale faster than normal due to a lot being done prior to our arrival

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Fredrick Brooks was fantastic to work with.

Fredrick Brooks was fantastic to work with. Attentive and Very friendly. He was knowledgable and answered all my questions with confidence. The staff made this car buying experience enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They were extremely excellent they were extremely

They were extremely excellent they were extremely helpful, respectful and very nice and thoughtful and understanding

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mr Lou Brown made my day less stressful was very

Mr Lou Brown made my day less stressful was very straightforward great sense of humour and got me into a great car with out doubt

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Easterns Automotive Group of Glen Burnie, went above and

Easterns Automotive Group of Glen Burnie, went above and beyond to accommodate my individual buying needs. My lender fell through and they found my previous lender and got me an even lower rate. They were patient and understanding when my insurance failed to add my new vehicle to my policy. Even going as far as transporting the vehicle to a closer location for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.