Honda of Slidell Hours
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I went to test drive the HRV. As soon as I got in the car, the sales person John tells me that the system needed to be reset. We went to the service department... where the guy says the car cannot be fixed until next weekend. I had other issues with the car so I tried the CRV. As soon as I got in the car the gas light came on. I told the sales guy and he insisted that there was enough gas. We go back and forth and I pulled over to show him because I couldn't see what he was seeing. I continued driving because he insisted there was gas. I got on the ramp of the highway when the car started to jerk. The car ran out of gas. The sales guy did not have a direct number to the dealership. He called from google. The operator put him on hold and the phone disconnected. He calls some other people. It took about 30 minutes to get help. When the service guy showed up he didn't bring enough gas. John takes over to drive and made an illegal turn on the ramp of the highway towards oncoming traffic to drive to the gas station. I get back to the dealership and not one manager comes out to apologize. I had to ask for the general manager who blames the other managers.
The salesperson I had didn't know which Honda vehicles had timing chains and which had timing belts, which did not really concern her, but was a concern... to us. We ended up buying at another Honda dealer but wanted to purchase more local. Too bad we got a less than desirable sales person there, but other than that, this dealership seems fine.
Yes, I received a great price for a new Honda & trade-in, but the service was a glowing surprise. Sales lady, Mame, & Sales Manager, Lionel, worked with... me instead of the "against me" that is so typical of most car sales. There was no pressure. Of course I went in very prepared having done lots of research on both cars. In addition to the aforenamed, I was very impressed with the knowledge, experience & professionalism of the lady who checked us out, signing all the paper work. (Don't have her name right now.) The show room is bright & spacious, no cramped cubicles or offices. Coffee & snacks always available. Relaxing atmosphere. I actually enjoyed my sales experience at Honda of Slidell. It's an hour drive from my home, but worth it, especially if their service team is anything like their sales team. ~B.
Great customers service. My vehicle was in better shape than I expected. I priced at 10 to 12 different dealers and they priced my Jeep VERY aggressively... in comparison!!!
Thank you Stephen for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Went in to trade in my truck for another truck Jared Broussard helped me put big time he went beyond what he had to do to make my deal happen and made... me comfortable sitting in the dealership waiting and signing papers!! If u dont go see jared Broussard u missing out on a awesome, funny, realistic man.
This dealership is great and very efficient! I would recommend this dealership to everyone! Honda of Slidell hasn't the best employees and managers. Strongly... recommend
I just purchased a vehicle from them and it was the easiest car purchase I've ever made! I had an awesome salesman and excellent service!
Great dealership to deal with. Our sales lady Miss , Shadiah Martin great to work with highly recommend dealing with her. I will definitely buy another... car from her
Katrina, Scott and Joshua are wonderful sale people to help you find a car. They are very friendly and outgoing. I would visited these sales people again....
I stopped by to check new Honda car. Katina did a good job to explain all details about the car features even after we made the deal. The overall service... is excellent!