Honda of Slidell

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4.1
(522 reviews)
Visit Honda of Slidell
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 8:30am–8:00pm
Tuesday 7:00am–6:00pm 8:30am–8:00pm
Wednesday 7:00am–6:00pm 8:30am–8:00pm
Thursday 7:00am–6:00pm 8:30am–8:00pm
Friday 7:00am–6:00pm 8:30am–8:00pm
Saturday 7:00am–5:00pm 8:30am–8:00pm
Sunday Closed Closed
(985) 649-9091 (985) 649-9091

Inventory

See all 54 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since May 2022.
Honda of Slidell is all about providing top-quality customer service to the many residents and visitors of Slidell Louisiana. That's because we want you to drive home in the automobile of your dreams.

No matter which staff member you work with you'll get the attention and respect that you deserve. Plus our large collection of Honda vehicles means you'll have no problem finding a great new car.

Our staff wants to make the car-searching process as simple for you as possible.

Service center

Phone number (985) 214-0333

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

View all 27 employees View less employees

Reviews

4.1
(522 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Slidell from DealerRater.

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1.0

If your new car needs an expensive repair, which your

If your new car needs an expensive repair, which your bumper-to-bumper warranty should cover, the service staff tells you statements such as, "We cannot duplicate your complaint." These statements free them from the need to repair your brand-new car. Then, the dealership staff, Group 1 Automotive (owner), and Honda, USA (in my case), work to talk you into a trade or a costly insurance claim or string you along until your warranty runs out. Or they talk you into buying an additional warranty that only offers you the same type of answer of non-duplication. By the time your warranty runs out, the costly not fixed repair is massive and usually a situation only the manufacturer can repair. You know what that means. Either you decide to pay for a trade-in, or you fall into the trap of only the dealership being able to handle the repair they knew was needed. Either way, because the dealership refused to honor your warranty, you are charged by them possibly thousands to make up for them not being able to duplicate your concerns. Or, as I have learned, repair your vehicle the right way the first time. I read about a woman whose tire light would not go out until she bought a new tire because the dealership sold her the wrong size tire. Or another possible SCAM is to give you unpleasant surprises. After you have your car a while, you learn that your payments are possibly much higher than you expected, or you do not have the vehicle that you thought you bought. One of Group 1 Automotive dealerships took advantage of a Vietnam Veteran with an increase of payments possible contract SCAM after he had eye surgery. The moral to that story, make sure you can read your contract before leaving the dealership because you need to ensure that you signed exactly as you bargained. My signed contract from Honda of Slidell informed me that I had bought 2020 when I bargained for a 2021. It was not until I convinced Honda of Slidell management that I was willing to inform the public of their mistake that I was awarded a 2021. Or what I thought was a working 2021. A Group 1 Automotive staff member pleasantly informed me that it was my responsibility to check the VIN number of my car before purchasing it from a Group 1 Automotive-owned dealership because they often miss representing the years of the cars that they sell. This was one of the first things that she said to me during our introductory phone conversation, "You better check your VIN number because you may not have the year car that you think you have." Honda of Slidell has helped that reputation for Group 1 Automotive with questionable sales of a stolen car here and there. When I approached the staff at Group 1 Automotive for assistance because I have a brand-new car with a failing computer and transmission, I was told, “My bosses don’t allow direct contact with the public because they don’t care about you. They couldn’t care less about one unhappy customer because they have hundreds of stores with millions of customers.” Think about what they are profiting if they SCAM one customer in each one of those stores. The SCAMS that I am suggesting that Group 1 Automotive and the dealerships that they own are involved in effect quite a few customers per day in each of their stores. Please do not disagree with any of the staff at Pat Peck Honda, Honda of Slidell, or any of the dealerships owned by Group 1 Automotive because you could become physically threatened. At Pat Peck Honda, the service staff has been known to sexually harass their customers. At Honda of Slidell, the service staff is known to get in your car with you and harass you. I had to threaten to call the police before the Honda of Slidell male employee departed from my car. Please, allow me to offer this review as a warning that if you become involved in one of these possible SCAMS, you could be left paying for a trash vehicle. Group 1 Automotive, the owner of these dealerships, laughs while they tell you that they do not care as long as they profit.

5.0

The service was awesome , it could not have been better .

The service was awesome , it could not have been better . Employees were kind and helpful.

Dealer response

Thank you. We're glad that you had an excellent experience with your recent service visit.

5.0

Great Customer Service

Alexis was great! Thanks for calling me once a new CRV was on the lot and giving me the opportunity to look at it prior to the final purchase. I love my new SUV!

Dealer response

Thank you Mary for your kind words for Alexis! We are thrilled that she provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new CRV.

1.0

Service department has deceptive practices.

Service department has deceptive practices. I called to ask for estimate on a service and was told that they couldn’t quote me but if I make an appointment that they would do a free inspection and let me know what needed to be serviced and give me a estimate based off that. I reverified with the the person that it was free and she said yes. After the inspection I was told of several things that needed to be done. I asked about one and was told that the technician left and that couldn’t get done. I asked about another and then was told that they wouldn’t be able to get to it because of the time and fewer techs. I was told I had to pay for the inspection fee. I was told that the person who told me it was free was a call center in Texas. He said that if I have it serviced then they would deduct the fee from the service. I asked for a manager and was told that the manager was not there nor anyone else in charge. I couldn’t leave the vehicle another day as I was leaving town early the next day. He wouldn’t let me go without paying the fee even though it was supposed to be free and I couldn’t get the work done because of techs. This was very unprofessional and deceptive to tell its free to get you to schedule appointment. This service advisor is no longer employed as he left the next day

Dealer response

Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Joseph Hosni General Manager (985)726-4805

Dealer response

Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Joseph Hosni General Manager (985)726-4805

Consumer response

thank you for your reply. I would appreciate it if the fee I paid could be applied to any future service or enough oil changes to compensate. I feel that the scheduler shouldn't tell someone it's free unless it is and then the service advisor shouldn't have taken me in if they wouldn't be able to complete a service.

1.0

Mis information and deceptive practices

Called service department to ask about having AC charged. Person said couldn’t give a quote but if I schedule appointment they would give me a free inspection and let me know exactly what I need and quote for whatever service I would need. I asked to be sure and she repeated that the inspection is free. I scheduled the appointment and before hanging up I asked again if free to be sure. After inspection I was told of several things that needed to be done. When I asked about one service, the advisor said they couldn’t do today because the technician was leaving. When I chose another he said the other techs couldn’t get to it before the end of the day. So I couldn’t get any service and was informed i would have to pay the inspection fee. I told him that I was told it would be free. He said that the person who told me that was a call center in Texas and that he doesn’t know why they tell people it’s free. He said if I did a service then he would subtract the fee, but if not then I have to pay the fee. This is very mis leading and deceptive. Since I couldn’t get anything serviced because of techs leaving early or time constraints, the advisor shouldn’t have even let me have the inspection. I asked for manager and he said the manager is not there nor anyone else in authority. I had to pay a inspection fee but no work completed. He wrote on the paperwork that if I come back to get service that they would subtract the fee. I couldn’t leave the vehicle until the next day because I was going out of town that morning. I had to have it serviced elsewhere. This service advisor is no longer employed. He left the next day.

Dealer response

Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Joseph Hosni General Manager (985)726-4805

5.0

Honda of Slidell was incredibly helpful and worked very

Honda of Slidell was incredibly helpful and worked very hard to make sure we got the car we wanted.

Dealer response

Thank you for your kind words! We thank you for your business and look forward to your next visit!

5.0

Great costumer service

I went in unsure of what vehicle was best fit for me met a wonderful lady by the name of Larisa Williams she was polite and helped guide me to the car that was best for my needs ILL BE BACK SOON I LOVE HONDA OF SLIDELL

Dealer response

Thank you for your kind words for our staff, we appreciate it!

5.0

Best dealership in town

I just purchased my new car today and I can honestly say I was treated like royalty! Thank you, Anthony and Cedric. These guys were so professional and friendly. Great job Honda of Slidell!

Dealer response

Thank you for your thoughtful review, Shelia. We're glad to hear you had such an outstanding experience working with Anthony and Cedric. Please let us know if we can ever assist you again in the future!

5.0

Great Experience

I had a wonderful experience with Monic. She was very thorough and didn’t miss a beat. I would definitely recommend this dealership. This is my second trade with them.I love my new 2022.

Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

5.0

Outstanding service

From the sales manager down to the salesperson, and the employees in between were all very professional and patient. The service was so excellent that we purchased 2 cars from the dealership in the same week!! This our 3rd purchase from Honda of Slidell since 2019. Great customer service and loyalty keeps me coming back.

Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

See all 522 reviews