Reviews
Everybody was great accept one guy named Richard, we had bad company service.But arry , one else , and even the manager were back as thank you for helping me and gave me my perfect fit of the best
Everybody was great accept one guy named Richard, we had bad company service.But arry , one else , and even the manager were back as thank you for helping me and gave me my perfect fit of the best
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always courteous and meticulous. Service department is excellent. Richard, my service person is always courteous, polite, accommodating, and professional. Thank you Richard.
Always courteous and meticulous. Service department is excellent. Richard, my service person is always courteous, polite, accommodating, and professional. Thank you Richard.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
I had a great experience. Service was fast. I was kept informed of my vehicles status. I highly recommend group one Honda in San Antonio to anyone looking to purchase a vehicle.
I had a great experience. Service was fast. I was kept informed of my vehicles status. I highly recommend group one Honda in San Antonio to anyone looking to purchase a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Julia, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Wonderful customer service! Always encounter smiling faces. My dirty car also gets a car wash! Great prices on items not covered under warranty. I use coupons for those items!!
Wonderful customer service! Always encounter smiling faces. My dirty car also gets a car wash! Great prices on items not covered under warranty. I use coupons for those items!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The people that work at Honda is a very nice person guy I am so happy for them
The people that work at Honda is a very nice person guy I am so happy for them
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words and this wonderful review! We hope you have a great day!
Good service, friendly staff, but two hour oil change was to long and I had appointment
Good service, friendly staff, but two hour oil change was to long and I had appointment
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We’re glad to hear you received good service from our friendly team. We understand your concern regarding the two-hour wait despite having an appointment and appreciate your patience. We hope to provide a more efficient experience on your next visit.
Outstanding Customer Service, Will definitely recommend customers to Fernandez Honda, Employees are very respectful and knowledgeable.
Outstanding Customer Service, Will definitely recommend customers to Fernandez Honda, Employees are very respectful and knowledgeable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team. Please don't hesitate to reach out if there's anything additional we can do for you.
Ms. Vanessa was extremely helpful with getting me scheduled and processed so that my vehicle could get necessary services completed.
Ms. Vanessa was extremely helpful with getting me scheduled and processed so that my vehicle could get necessary services completed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Great experience. Took care of my needs. Service writer was extremely helpful and friendly. I enjoy the atmosphere of the dealership.
Great experience. Took care of my needs. Service writer was extremely helpful and friendly. I enjoy the atmosphere of the dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Stephen, we are so happy to read such a great review about Group 1 Honda South San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Keo was great and very helpful. He was also professional. My visit was pleasant and timely.
Keo was great and very helpful. He was also professional. My visit was pleasant and timely.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.