Reviews
Fast and friendly.
Fast and friendly. Great customer service. Will recommend to others. Made the process easy and enjoyable. Rosa was understanding and compassionate she went out of her way
Fast and friendly.
Fast and friendly. Great customer service. Will recommend to others. Made the process easy and enjoyable. Rosa was understanding and compassionate she went out of her way
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Geoff was wonderful and very helpful with our oil change
Geoff was wonderful and very helpful with our oil change process, couldn’t have asked for a better experience.
Geoff was wonderful and very helpful with our oil change
Geoff was wonderful and very helpful with our oil change process, couldn’t have asked for a better experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our head unit in the 2020 Honda pilot keeps going out and
Our head unit in the 2020 Honda pilot keeps going out and saying MOST communication lost. This is a known issue and has a recall, sadly our VIN isn?t affected. So when we told our service advisor Brian this we hoped it would be the the fix. Instead he went and replaced the entire head unit costing us $3000 and now days later the same issue is still happening. Since then I?ve been trying for a week to contact Brian to setup a meeting to discuss what to do going forward and he hasn?t returned a single call.
Our head unit in the 2020 Honda pilot keeps going out and
Our head unit in the 2020 Honda pilot keeps going out and saying MOST communication lost. This is a known issue and has a recall, sadly our VIN isn?t affected. So when we told our service advisor Brian this we hoped it would be the the fix. Instead he went and replaced the entire head unit costing us $3000 and now days later the same issue is still happening. Since then I?ve been trying for a week to contact Brian to setup a meeting to discuss what to do going forward and he hasn?t returned a single call.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and quick parts & work response, also
Great service and quick parts & work response, also recall service was offered & prompt service the same day. I had key program replacement and service representative was awesome
Great service and quick parts & work response, also
Great service and quick parts & work response, also recall service was offered & prompt service the same day. I had key program replacement and service representative was awesome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
10/10 experience.
10/10 experience. I?ve bought 3 Hondas from Kevin. (Bcz i can never make up my mind as to what kind of car i want. He?s always super helpful & makes the buying process so easy. Gilbert in finance does the best job of making sure i understand EVERYTHING that im signing. & Keo in service is always so great to work with
10/10 experience.
10/10 experience. I?ve bought 3 Hondas from Kevin. (Bcz i can never make up my mind as to what kind of car i want. He?s always super helpful & makes the buying process so easy. Gilbert in finance does the best job of making sure i understand EVERYTHING that im signing. & Keo in service is always so great to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
As always have a great visit also good customer service.
As always have a great visit also good customer service. Greg did a great job in explaining what I needed to do to my car the next time I go there
As always have a great visit also good customer service.
As always have a great visit also good customer service. Greg did a great job in explaining what I needed to do to my car the next time I go there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very clean friendly service and very professional they
Very clean friendly service and very professional they took my appointment last minute and serviced my Honda CRV you only need to go to Fernandez Honda they also covered something under warranty that I didn?t know I had amazing trustworthy experience
Very clean friendly service and very professional they
Very clean friendly service and very professional they took my appointment last minute and serviced my Honda CRV you only need to go to Fernandez Honda they also covered something under warranty that I didn?t know I had amazing trustworthy experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Antonio was very professional straight to the point type
Antonio was very professional straight to the point type of guy, I?m provided excellent communication & service will be returning to this location for all my car services
Antonio was very professional straight to the point type
Antonio was very professional straight to the point type of guy, I?m provided excellent communication & service will be returning to this location for all my car services
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great and fast recommend Stayed in touch every step of
Great and fast recommend Stayed in touch every step of the way Richard kept me updated Fair pricing and stuck to what was on website
Great and fast recommend Stayed in touch every step of
Great and fast recommend Stayed in touch every step of the way Richard kept me updated Fair pricing and stuck to what was on website
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Agents are attentive and willing to answer questions.
Agents are attentive and willing to answer questions. It took a bit longer than I expected for the oil change, but all was taken care of as required.
Agents are attentive and willing to answer questions.
Agents are attentive and willing to answer questions. It took a bit longer than I expected for the oil change, but all was taken care of as required.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase