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Fernandez Honda

4.8
(1,140 reviews)
Visit Fernandez Honda
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday Closed Closed
2018 consumer dealer award View 4 awards
2014 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

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New (210) 775-6960 (210) 775-6960
Used (210) 764-6107 (210) 764-6107
Service (210) 988-9359 (210) 988-9359

Inventory

See all 275 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since August 2018.
When it comes to selection it's hard to beat Fernandez Honda. We have a large selection of new Honda models and pre-owned vehicles so we are positive that we can find something to fit your needs desires and price range. Are you looking for something sporty or something fast? Take a look at the Honda Accord or any of the other sporty vehicles on our lot. Need to hall some lumber to your next worksite or tow a trailer on your weekend adventure? Take a look at the Honda Ridgeline. Need room to fit the family or a bunch of cargo for a road trip? Learn more about the Honda Pilot. You can shop with peace of mind at Fernandez Honda knowing that
Come join the family at Fernandez Honda!!!

Service center

Phone number (210) 988-9359

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

View all 44 employees View less employees

Reviews

4.8
(1,140 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fernandez Honda from DealerRater.

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5.0

They were respectful and kind from the time I entered the

They were respectful and kind from the time I entered the door until the time I left:)

5.0

They were respectful and kind from the time I entered the

They were respectful and kind from the time I entered the door until the time I left:)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Debra, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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3.0

Dealership is good, good customer service, and good auto

Dealership is good, good customer service, and good auto techs when you go for service

3.0

Dealership is good, good customer service, and good auto

Dealership is good, good customer service, and good auto techs when you go for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

I always receive friendly, quick, premium service.

I always receive friendly, quick, premium service. I only go to Fernandez Honda for my auto service needs.

5.0

I always receive friendly, quick, premium service.

I always receive friendly, quick, premium service. I only go to Fernandez Honda for my auto service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Tim, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Fernandez Honda

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5.0

Leonel did an excellent job from start to finish, taking

Leonel did an excellent job from start to finish, taking great care of my car. He provided lots of information and made the entire process smooth and easy.

5.0

Leonel did an excellent job from start to finish, taking

Leonel did an excellent job from start to finish, taking great care of my car. He provided lots of information and made the entire process smooth and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about Leonel. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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5.0

They are very professional and very caring about your car

They are very professional and very caring about your car and you and want to make sure the best care overall is done for when you are there! They always do an excellent job! Always are kind and courteous and very attentive to what has to be done to your car! I have been going here since I bought my Honda HRV in 2015 and have have always been completely satisfied with any work that was done and would always rate them 5 stars!

5.0

They are very professional and very caring about your car

They are very professional and very caring about your car and you and want to make sure the best care overall is done for when you are there! They always do an excellent job! Always are kind and courteous and very attentive to what has to be done to your car! I have been going here since I bought my Honda HRV in 2015 and have have always been completely satisfied with any work that was done and would always rate them 5 stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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5.0

Chase provided outstanding customer service in getting my

Chase provided outstanding customer service in getting my tires replaced. Fernandez customer service is always on point.

5.0

Chase provided outstanding customer service in getting my

Chase provided outstanding customer service in getting my tires replaced. Fernandez customer service is always on point.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Glenn, thank you for your kind review; we are happy to pass along your comments to the team here at Fernandez Honda! We are always more than happy to assist you if anything else comes up. Take care!

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5.0

I had such a great experience.

I had such a great experience. They made purchasing a car so easy. I never felt pressured and definitely felt listened to.

5.0

I had such a great experience.

I had such a great experience. They made purchasing a car so easy. I never felt pressured and definitely felt listened to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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1.0

Came in for an appointment to diagnose and correct a well

Came in for an appointment to diagnose and correct a well known issue with my Honda Pilot. I was told that "there isn't enough time" to complete the diagnosis. Then, I was asked to come back. I stated that I made an appointment and needed them to fix the problem because I need to drive my car across country soon. They stated okay. They came back an hour later (2 hours at dealership total) and stated that I needed to come back, but tried to charge me the $100+ diagnostic fee. Would not recommend this dealership nor would I recommend Honda to anyone.

1.0

Came in for an appointment to diagnose and correct a well

Came in for an appointment to diagnose and correct a well known issue with my Honda Pilot. I was told that "there isn't enough time" to complete the diagnosis. Then, I was asked to come back. I stated that I made an appointment and needed them to fix the problem because I need to drive my car across country soon. They stated okay. They came back an hour later (2 hours at dealership total) and stated that I needed to come back, but tried to charge me the $100+ diagnostic fee. Would not recommend this dealership nor would I recommend Honda to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Gutmania, I appreciate you taking the time to let me know about this issue. I am truly sorry to hear about your service experience related to getting a complete diagnosis on your Honda Pilot. I am eager to regain your trust as a valued customer. Please reach out to me at your earliest convenience so we can discuss this further. I’m looking forward to the opportunity to speak with you and find a solution. Thank you, John Ridings General Manager jridings@Fernandezhonda.com

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5.0

This place has a variety of vehicles for a very great

This place has a variety of vehicles for a very great price. Check them out.

5.0

This place has a variety of vehicles for a very great

This place has a variety of vehicles for a very great price. Check them out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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5.0

Provided great and prompt service.

Provided great and prompt service. Customer service was courteous and informative. Thank you Fernandez Honda Service Department.

5.0

Provided great and prompt service.

Provided great and prompt service. Customer service was courteous and informative. Thank you Fernandez Honda Service Department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Rachel, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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