Reviews
Went in for a repair and they were good about letting me
Went in for a repair and they were good about letting me know what my vehicle needed and how much it would be. They had to order a part but assured me it would be fixed when they estimated.
Went in for a repair and they were good about letting me
Went in for a repair and they were good about letting me know what my vehicle needed and how much it would be. They had to order a part but assured me it would be fixed when they estimated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard was knowledgeable, helpful & professional.
Richard was knowledgeable, helpful & professional. I trust Fernandez Honda to service my 2013 Honda Accord. I have bought a 2005 Honda Civic from Fernandez Honda before. I expressed to them that I would definitely buy from them again.
Richard was knowledgeable, helpful & professional.
Richard was knowledgeable, helpful & professional. I trust Fernandez Honda to service my 2013 Honda Accord. I have bought a 2005 Honda Civic from Fernandez Honda before. I expressed to them that I would definitely buy from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The best personable service.
The best personable service. They kept me informed about the time and if my vehicle needed any additional service. Great communication
The best personable service.
The best personable service. They kept me informed about the time and if my vehicle needed any additional service. Great communication
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fernandez Honda! Thank you again, and have a fantastic day!
Took my car for an oil change and they did a 25 point
Took my car for an oil change and they did a 25 point inspection. Was able to fix what was recommended by mechanic. Car running good. Thank you.
Took my car for an oil change and they did a 25 point
Took my car for an oil change and they did a 25 point inspection. Was able to fix what was recommended by mechanic. Car running good. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Juan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Outstanding Service at Fernandez Honda ?
Outstanding Service at Fernandez Honda ? Highly Recommend! I visited Fernandez Honda for an oil change and was greeted with warm, easy, and conscientious service from the moment I arrived. The team clearly advised me of the expected wait time, and the clean waiting area and restrooms made the experience comfortable. I appreciated being promptly notified when the service was completed, and the advisor provided helpful recommendations without pressure. They even applied a coupon to save me money?such a thoughtful touch! My service advisor was professional and genuinely friendly. I highly recommend Fernandez Honda to anyone seeking efficient, courteous, and trustworthy care.
Outstanding Service at Fernandez Honda ?
Outstanding Service at Fernandez Honda ? Highly Recommend! I visited Fernandez Honda for an oil change and was greeted with warm, easy, and conscientious service from the moment I arrived. The team clearly advised me of the expected wait time, and the clean waiting area and restrooms made the experience comfortable. I appreciated being promptly notified when the service was completed, and the advisor provided helpful recommendations without pressure. They even applied a coupon to save me money?such a thoughtful touch! My service advisor was professional and genuinely friendly. I highly recommend Fernandez Honda to anyone seeking efficient, courteous, and trustworthy care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Christine, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Came in because my battery was bad even though it wasn?
Came in because my battery was bad even though it wasn?t my usual dealership Honda service center still came through with helping me replace the battery that was under warranty no questions asked
Came in because my battery was bad even though it wasn?
Came in because my battery was bad even though it wasn?t my usual dealership Honda service center still came through with helping me replace the battery that was under warranty no questions asked
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Frank, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Here’s a polished dealership review based on your
Here’s a polished dealership review based on your experience at Fernandez Honda in San Antonio: --- Outstanding Service at Fernandez Honda – Highly Recommend! I visited Fernandez Honda for an oil change and was greeted with warm, easy, and conscientious service from the moment I arrived. The team clearly advised me of the expected wait time, and the clean waiting area and restrooms made the experience comfortable. I appreciated being promptly notified when the service was completed, and the advisor provided helpful recommendations without pressure. They even applied a coupon to save me money—such a thoughtful touch! My service advisor was professional and genuinely friendly. I highly recommend Fernandez Honda to anyone seeking efficient, courteous, and trustworthy care.
Here’s a polished dealership review based on your
Here’s a polished dealership review based on your experience at Fernandez Honda in San Antonio: --- Outstanding Service at Fernandez Honda – Highly Recommend! I visited Fernandez Honda for an oil change and was greeted with warm, easy, and conscientious service from the moment I arrived. The team clearly advised me of the expected wait time, and the clean waiting area and restrooms made the experience comfortable. I appreciated being promptly notified when the service was completed, and the advisor provided helpful recommendations without pressure. They even applied a coupon to save me money—such a thoughtful touch! My service advisor was professional and genuinely friendly. I highly recommend Fernandez Honda to anyone seeking efficient, courteous, and trustworthy care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share about your exceptional experience at Fernandez Honda! We strive to provide outstanding service, and we're thrilled that you found our team to be warm, efficient, and trustworthy. We appreciate your recommendation and look forward to serving you again. Drive safely!
My service advisor Robert Perales was very informant and
My service advisor Robert Perales was very informant and nice. He made sure that my visit was pleasant. He greated me when I arrived to dealership and on my departure.
My service advisor Robert Perales was very informant and
My service advisor Robert Perales was very informant and nice. He made sure that my visit was pleasant. He greated me when I arrived to dealership and on my departure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience with our service advisor, Robert Perales. We are glad he provided informative and friendly assistance during your visit. We will be sure to pass along your kind words. We appreciate and look forward to seeing you again soon!
Fast and easy Clean and friendly Happy with everything
Fast and easy Clean and friendly Happy with everything By far the most convenient service I have seen in a long time Would really love to receive more coupon for service to my vehicle
Fast and easy Clean and friendly Happy with everything
Fast and easy Clean and friendly Happy with everything By far the most convenient service I have seen in a long time Would really love to receive more coupon for service to my vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sylvia, we are pleased to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Fast and friendly.
Fast and friendly. Great customer service. Will recommend to others. Made the process easy and enjoyable. Rosa was understanding and compassionate she went out of her way
Fast and friendly.
Fast and friendly. Great customer service. Will recommend to others. Made the process easy and enjoyable. Rosa was understanding and compassionate she went out of her way
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase