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Brown Honda of San Angelo

4.3
(143 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed

Reviews

4.3
(143 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Basically thieves I strongly recommend avoiding this

Basically thieves I strongly recommend avoiding this TRASH business. Avid this place your money will be better spent else where!

1.0

Basically thieves I strongly recommend avoiding this

Basically thieves I strongly recommend avoiding this TRASH business. Avid this place your money will be better spent else where!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

The vehicle that you and your wife purchased passed a safety inspection, including the tires, and a tire warranty was provided during the transaction. We brought the vehicle to you to inspect along with the paperwork and upon your approval, the paperwork was signed. We have tried to have a civil conversation with you after the purchase of the vehicle but will not continue to subject our employees to your verbal abuse. We did not and would not sell an unsafe vehicle.

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5.0

My experience of purchasing my new Ridgeline Truck was

My experience of purchasing my new Ridgeline Truck was the best because of Travis and the whole team at Brown Honda. Travis kept me informed of tracking down the vehicle and within 2 days I was driving it off the lot. He was professional and patient and was well informed. He answered all my questions and never failef to return my calls. He was a joy to be around. Travis is the best.

5.0

My experience of purchasing my new Ridgeline Truck was

My experience of purchasing my new Ridgeline Truck was the best because of Travis and the whole team at Brown Honda. Travis kept me informed of tracking down the vehicle and within 2 days I was driving it off the lot. He was professional and patient and was well informed. He answered all my questions and never failef to return my calls. He was a joy to be around. Travis is the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Thank you to Travis Baker and team at Brown Honda of San

Thank you to Travis Baker and team at Brown Honda of San Angelo for a great car buying experience. I expected helping my son with the purchase of his first vehicle to be long and stressful. It was not! Travis was friendly, knowledgeable, and was able to get us in the car we wanted, at a cost we were happy with. Most of the process was done by phone/text, which helps when you dont have alot of time to sit at an actual dealership. If you're in the market for a new vehicle, I definitely recommend contacting Travis at Brown Honda of San Angelo.

5.0

Thank you to Travis Baker and team at Brown Honda of San

Thank you to Travis Baker and team at Brown Honda of San Angelo for a great car buying experience. I expected helping my son with the purchase of his first vehicle to be long and stressful. It was not! Travis was friendly, knowledgeable, and was able to get us in the car we wanted, at a cost we were happy with. Most of the process was done by phone/text, which helps when you dont have alot of time to sit at an actual dealership. If you're in the market for a new vehicle, I definitely recommend contacting Travis at Brown Honda of San Angelo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Travis Baker made buying a new Ridgeline so enjoyable

Travis Baker made buying a new Ridgeline so enjoyable even being 1500 miles out of town. He sent pictures and explanations about the truck without any complications. Such a wonderful place to purchase a car! Great fun all along the way!

5.0

Travis Baker made buying a new Ridgeline so enjoyable

Travis Baker made buying a new Ridgeline so enjoyable even being 1500 miles out of town. He sent pictures and explanations about the truck without any complications. Such a wonderful place to purchase a car! Great fun all along the way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Travis Baker was a very nice man to work with.

Travis Baker was a very nice man to work with. He was upbeat and very knowledgeable. And he was not pushy and let us take our time. We took multiple test drives and he was friendly through the whole process. If I buy another Honda in the future, I hope I am able to have Travis as the salesman. Great job Travis!

5.0

Travis Baker was a very nice man to work with.

Travis Baker was a very nice man to work with. He was upbeat and very knowledgeable. And he was not pushy and let us take our time. We took multiple test drives and he was friendly through the whole process. If I buy another Honda in the future, I hope I am able to have Travis as the salesman. Great job Travis!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

01010101 01110011 01100101 00100000 01100010 01100101

01010101 01110011 01100101 00100000 01100010 01100101 01110100 01110100 01100101 01110010 00100000 01110011 01101111 01100110 01110100 01110111 01100001 01110010 01100101 00100000 01100110 01101111 01110010 00100000 01110000 01101001 01100011 01110100 01110101 01110010 01100101 01110011 00100000 01101111 01100110 00100000 01111001 01101111 01110101 01110010 00100000 01110110 01100101 01101000 01101001 01100011 01101100 01100101 01110011 00101110

5.0

01010101 01110011 01100101 00100000 01100010 01100101

01010101 01110011 01100101 00100000 01100010 01100101 01110100 01110100 01100101 01110010 00100000 01110011 01101111 01100110 01110100 01110111 01100001 01110010 01100101 00100000 01100110 01101111 01110010 00100000 01110000 01101001 01100011 01110100 01110101 01110010 01100101 01110011 00100000 01101111 01100110 00100000 01111001 01101111 01110101 01110010 00100000 01110110 01100101 01101000 01101001 01100011 01101100 01100101 01110011 00101110

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

This dealership is awesome!! They have been servicing my...

This dealership is awesome!! They have been servicing my 2018 Odyssey for 2 years here and I have had nothing but good expirences. Today we took the plunge and got a 2021 Odyssey in my dream color and the process was absolutely seamless! Our sales guy knew his stuff (Travis) and they got straight to the deal. There isn't a bad employee in this place! 5 STARS ALL THE WAY!

5.0

This dealership is awesome!! They have been servicing my...

This dealership is awesome!! They have been servicing my 2018 Odyssey for 2 years here and I have had nothing but good expirences. Today we took the plunge and got a 2021 Odyssey in my dream color and the process was absolutely seamless! Our sales guy knew his stuff (Travis) and they got straight to the deal. There isn't a bad employee in this place! 5 STARS ALL THE WAY!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

The best customer service in San Angelo. I had Kyndall,...

The best customer service in San Angelo. I had Kyndall, and she helped me find the best car for me, even if it wasn’t at Honda. A great experience!

5.0

The best customer service in San Angelo. I had Kyndall,...

The best customer service in San Angelo. I had Kyndall, and she helped me find the best car for me, even if it wasn’t at Honda. A great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Service Department

They kept my vehicle for two days. One day just to do A diagnostic test then when I finally called at the end of the day and told me how much it would cost to fix it I told them just to do the oil change in the transmission filter change and ask him could you be sure and get my car out by 12 o’clock Saturday because I was going on a trip and he said no problem but 12 o’clock came and went nobody called and I still haven’t got my vehicle

1.0

Service Department

They kept my vehicle for two days. One day just to do A diagnostic test then when I finally called at the end of the day and told me how much it would cost to fix it I told them just to do the oil change in the transmission filter change and ask him could you be sure and get my car out by 12 o’clock Saturday because I was going on a trip and he said no problem but 12 o’clock came and went nobody called and I still haven’t got my vehicle

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

Horrible, go to Honda of Abilene or Anywhere Else!

My experience at Honda of San Angelo was to say the least horrible. I had received information that they had been purchased by another company. I had previously gone under old ownership, and my experience wasn't great, but it was significantly better. The cars are overpriced, the sales teams are great, but the way I heard management talking to their employees was absolutely disgusting. I wouldn't give my business to anyone who treats their employees that way, because it shows a lot of how they treat their customers. I immediately went to dodge before I even got inside after watching a manager yell at an employee in public. Disgusting ethics, if you need a car please go somewhere else.

1.0

Horrible, go to Honda of Abilene or Anywhere Else!

My experience at Honda of San Angelo was to say the least horrible. I had received information that they had been purchased by another company. I had previously gone under old ownership, and my experience wasn't great, but it was significantly better. The cars are overpriced, the sales teams are great, but the way I heard management talking to their employees was absolutely disgusting. I wouldn't give my business to anyone who treats their employees that way, because it shows a lot of how they treat their customers. I immediately went to dodge before I even got inside after watching a manager yell at an employee in public. Disgusting ethics, if you need a car please go somewhere else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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See all 143 reviews