Reviews
Write a reviewAn amazing dealershipp
Excellent customer service and the staff were very patient. The Tesla selection was impressive and I'm loving not paying for gas! My best dealer experience by far. Thanks again!
An amazing dealershipp
Excellent customer service and the staff were very patient. The Tesla selection was impressive and I'm loving not paying for gas! My best dealer experience by far. Thanks again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nothing short of amazing
My experience with auto group was nothing short of amazing, Edgar was awesome as well as the rest of the sales team. They made buying my car so smooth and effortlessly. I would def recommend them to friends and family. I will be back to this establishment for sure! Thanks guys
Nothing short of amazing
My experience with auto group was nothing short of amazing, Edgar was awesome as well as the rest of the sales team. They made buying my car so smooth and effortlessly. I would def recommend them to friends and family. I will be back to this establishment for sure! Thanks guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not a great first impression
Kind of a shame honestly. I sent a message via their contact page. Did not hear back. I went ahead and called the dealer, the vehicle was a Lamborghini that did not match most of their inventory. The car was located in Miami, and I got the sense that I was bothering the person I was speaking with... Maybe just an off day at this place, not really sure. Sadly I will not find out. First impressions matter.
Not a great first impression
Kind of a shame honestly. I sent a message via their contact page. Did not hear back. I went ahead and called the dealer, the vehicle was a Lamborghini that did not match most of their inventory. The car was located in Miami, and I got the sense that I was bothering the person I was speaking with... Maybe just an off day at this place, not really sure. Sadly I will not find out. First impressions matter.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Service and Great selection of cars!
I bought a white Lexus ES 300 2002 with only 83K miles. It runs like new handles like butter! I had 2 problems after I bought it. The window won’t roll down and AC did not work. Edgar the owner said, bring it in anytime and we will fix it. I brought it in and drove it to their repair shop. The service mechanic dropped everything and fixed both problems immediately and I had my car while I waited! That was the best service I have ever gotten from any repair shop! All the employees are professionals and treated me like family! I really can’t say enough good things! I will continue to buy more cars ASAP! They have the best quality cars in Louisville! ~ Johnny
Great Service and Great selection of cars!
I bought a white Lexus ES 300 2002 with only 83K miles. It runs like new handles like butter! I had 2 problems after I bought it. The window won’t roll down and AC did not work. Edgar the owner said, bring it in anytime and we will fix it. I brought it in and drove it to their repair shop. The service mechanic dropped everything and fixed both problems immediately and I had my car while I waited! That was the best service I have ever gotten from any repair shop! All the employees are professionals and treated me like family! I really can’t say enough good things! I will continue to buy more cars ASAP! They have the best quality cars in Louisville! ~ Johnny
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They say 25 words, I could write 100. I needed a...
They say 25 words, I could write 100. I needed a different car and Edgar picked out the perfect car for me. If you want the perfect high end preowned car this is the place to go. They only have the best cars on their lot. Before they are put on the lot to sell their garage goes through every one to make sure they are in top running condition. The owner's are extremely nice and will do everything they can to make sure their customer is satisfied and happy. I know I was. I highly recommend anyone to come in and have a look. you won't be disappointed.
They say 25 words, I could write 100. I needed a...
They say 25 words, I could write 100. I needed a different car and Edgar picked out the perfect car for me. If you want the perfect high end preowned car this is the place to go. They only have the best cars on their lot. Before they are put on the lot to sell their garage goes through every one to make sure they are in top running condition. The owner's are extremely nice and will do everything they can to make sure their customer is satisfied and happy. I know I was. I highly recommend anyone to come in and have a look. you won't be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Absolutely impressed!!!! I visited the Auto Group of...
Absolutely impressed!!!! I visited the Auto Group of Louisville on Tuesday. They are extremely professional, exceptionally friendly and have a selection that is a must see for anyone looking to purchase a quality vehicle. If you don't stop here you are doing yourself a disservice.
Absolutely impressed!!!! I visited the Auto Group of...
Absolutely impressed!!!! I visited the Auto Group of Louisville on Tuesday. They are extremely professional, exceptionally friendly and have a selection that is a must see for anyone looking to purchase a quality vehicle. If you don't stop here you are doing yourself a disservice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Michael and Scott provided a fantastic overall experience...
Michael and Scott provided a fantastic overall experience for me purchasing my first car! When you walk into the dealership Michael immediately makes you feel like you’re at home while you pick out the car of your dreams. Thanks again Auto Group Of Louisville! I’ll be back for sure!
Michael and Scott provided a fantastic overall experience...
Michael and Scott provided a fantastic overall experience for me purchasing my first car! When you walk into the dealership Michael immediately makes you feel like you’re at home while you pick out the car of your dreams. Thanks again Auto Group Of Louisville! I’ll be back for sure!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very nice dealer . It was a very pleasant experience....
Very nice dealer . It was a very pleasant experience. Definitely I will come back for my next car.It is the best dealership in this area and the best prices.
Very nice dealer . It was a very pleasant experience....
Very nice dealer . It was a very pleasant experience. Definitely I will come back for my next car.It is the best dealership in this area and the best prices.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bent over backwards to get me in the car I wanted....
Bent over backwards to get me in the car I wanted. Honest. Polite. Easy to deal with. Completely low pressure. I’ll be back for sure in the future.
Bent over backwards to get me in the car I wanted....
Bent over backwards to get me in the car I wanted. Honest. Polite. Easy to deal with. Completely low pressure. I’ll be back for sure in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly staff, not pushy. Very knowledgeable about...
Very friendly staff, not pushy. Very knowledgeable about the stock of vehicle they have! Overall great experience! I would recommend them tk anyone looking for a great used car lot!
Very friendly staff, not pushy. Very knowledgeable about...
Very friendly staff, not pushy. Very knowledgeable about the stock of vehicle they have! Overall great experience! I would recommend them tk anyone looking for a great used car lot!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car