[{"id":475977,"firstName":"Michael","lastName":"French","titleText":"Customer Care Manager","shortBioText":"I have been in the Car Industry for a short bit starting in 2017 with FCA in Crestwood Kentucky. I have always had a passion for cars and customers, so this industry is a well tailored glove for me. I grew up 2nd oldest of 4 siblings, my siblings are now in the Air Force serving our country and are spread out across America from Washington State to Valdosta, GA. I graduated from Oldham County High School in Buckner Kentucky, Class of 1997! I have a soft spot for Rescue Dogs, I currently have one, Socks, he is a Plott Hound and keeps me busy when I am home.","emailTxt":"m.french.autogroupoflouisville@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":64,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/108480/employees/0f4727bd8f1f.jpg","drDealerId":108480,"dealerEmpStartDtUtc":"1541030400","industryStartDtUtc":"1488326400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":619461,"firstName":"Freddie","lastName":"Thrasher","titleText":"Customer Care Specialist","emailTxt":"thrasher.freddie@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":108480,"dealerEmpStartDtUtc":"1572566400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":448078,"firstName":"Chad","lastName":"Wentworth","titleText":"Service Manager","shortBioText":"Chad offers 15+ years of experience in the automobile industry involving service, repair, and management. He serves as a liaison to several departments, and customers. He takes pride in consistently achieving an \u001aExceeded Expectations\u001a rating on all customer engagements and won the TEAM POWER \u001aPresident\u001as Award\u001a.\r\nChad is ASE Certified and specializes in GM, Ford, Honda, and Acura along with broad experience in Foreign cars. His advanced training includes: GM PRO Certification; GM Training, Delphi Micro 64 Connector System Service; GM Service Technical College, Electrical/Electronics Stage 1, 2 and 3; High Voltage System Safety; Multiple Diagnostic Interface (MDI) Familiarization; Noise, Vibration and Harshness (NVH); Two-mode Hybrid Introduction and Safety; Two-mode Hybrid 300v Battery System Theory and Operations; Hybrid Vehicles: Theory, Operation, and Service; Vibration Correction; 6.5 L Diesel Engine; Duramax 6600: Diesel Engine performance; Duramax: 6600 Updates and New Features.","emailTxt":"bestbuymotors@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/108480/employees/44e6350ae106.jpg","drDealerId":108480,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":595480,"firstName":"Karla","lastName":"Alvarado","titleText":"Office Manager / Title Clerk","shortBioText":"Karla has played an integral role as an Office Manager since 2014. She coordinates and maintains office services by organizing office operations and procedures, payroll and controlling correspondence. She is passionate about helping customers and is always here to answer any questions and concerns. When you purchase a vehicle from us, Karla will personally handle all your paperwork including title, tags and license plate etc.\r\n\r\nKarla has 20 years experience in Retail Sales and Management and was born and raised in Jeffersontown, KY. She is married to an Army veteran and is a mother to two beautiful school aged children.","emailTxt":"karla.idrivefinancial@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/108480/employees/777fd2b8830e.jpg","drDealerId":108480,"dealerEmpStartDtUtc":"1391212800","industryStartDtUtc":"1406851200","certifiedEmployee":true,"deptDscrp":"Administration"},{"id":433018,"personPtyId":32268127,"firstName":"Edgar","lastName":"Migirov","titleText":"General Manager","emailTxt":"iDriveKY@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":65,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/108480/employees/c18a9578f796.jpg","drDealerId":108480,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":568137,"firstName":"Scott","lastName":"Van Cleave","titleText":"General Sales Manager","shortBioText":"Scott is results-driven sales, management, and new business development professional. His diverse background includes over 20 years in automobile sales, auto finance, and management.\r\nHe strongly believes in serving his customer and his community. He will go out of his way to help his customer and to earn your business. He is knowledgeable, personable and has a make-it-happen spirit. Scott graduated from Texas A&M University with Bachelors in Agricultural Economics.\r\nSome of his accomplishments include:\r\n\u001a Sales Manager, Sam Swope BMW, BMW of Albany, GA and BMW of Roanoke, VA\r\n\u001a Finance Manager, Sam Swope BMW\r\n\u001a Profiles in Achievement Sales Manager, Bronze Level, Sam Swope BMW\r\n\u001a Professional Council BMWNA Garlyn Shelton BMW (TX)\r\n\u001a President\u001as Club and 25 Club Award Winner, Sam Swope BMW","emailTxt":"scott.autogroupoflouisville@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/108480/employees/031b46f91924.jpg","drDealerId":108480,"dealerEmpStartDtUtc":"1535760000","industryStartDtUtc":"867715200","certifiedEmployee":true,"deptDscrp":"Management"},{"id":448080,"firstName":"Vlad","lastName":"Inotayev","titleText":"GM Service","emailTxt":"bestbuyauto@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":108480,"certifiedEmployee":false,"deptDscrp":"Service"}]

Auto Group of Louisville

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 9:00 AM - 5:30 PM

Auto Group of Louisville Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

9:00 AM - 5:30 PM

Tuesday

9:00 AM - 5:30 PM

Wednesday

9:00 AM - 5:30 PM

Thursday

9:00 AM - 5:30 PM

Friday

9:00 AM - 5:30 PM

Saturday

9:00 AM - 5:30 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2018

our customers' expectations by hand picking only the best quality pre-owned vehicles. We have been on the mission to provide the highest quality AUTOMOTIVE SERVICE AND REPAIR in a timely fashion at competitive prices. We offer financing for all type's of credit. We have solutions for all of our customers regardless of their credit situation. (Good credit, bad credit, no credit). We have representatives from dozen of banks and credit unions here on the lot. We also offer dealer (owner) financing and "buy here pay here" option.

...



We know that life sometimes gets in the way of your goals. We are here to help you get through those.

"Got the cars, got the financing- A simpler way of buying cars!"

Reviews

4.9 out of 5 4.9
150 lifetime reviews. Includes reviews of Auto Group of Louisville from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 14, 2020

    Michael and Scott provided a fantastic overall experience for me purchasing my first car! When you walk into the dealership Michael immediately makes you... feel like you're at home while you pick out the car of your dreams. Thanks again Auto Group Of Louisville! I'll be back for sure!

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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Edgar Migirov

    General Manager

    (4.9) 65 reviews

    Scott Van Cleave

    General Sales Manager

    (4.9) 36 reviews

  • 5.0 out of 5
    June 6, 2020

    Bent over backwards to get me in the car I wanted. Honest. Polite. Easy to deal with. Completely low pressure. I'll be back for sure in the future.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael French

    Customer Care Manager

    (5.0) 64 reviews

    Chad Wentworth

    Service Manager

    (5.0) 20 reviews

    Karla Alvarado

    Office Manager / Title Clerk

    (5.0) 20 reviews

    Edgar Migirov

    General Manager

    (4.9) 65 reviews

    Scott Van Cleave

    General Sales Manager

    (4.9) 36 reviews

  • 5.0 out of 5
    June 1, 2020

    Very nice dealer . It was a very pleasant experience. Definitely I will come back for my next car.It is the best dealership in this area and the best prices.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael French

    Customer Care Manager

    (5.0) 64 reviews

    Scott Van Cleave

    General Sales Manager

    (4.9) 36 reviews

  • 5.0 out of 5
    May 18, 2020

    I highly recommend this place to buy your vehicle. They will work with you to get you your vehicle you want. Hands down. Scott is the man to see for... your next vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Van Cleave

    General Sales Manager

    (4.9) 36 reviews

  • 5.0 out of 5
    May 18, 2020

    Very friendly staff, not pushy. Very knowledgeable about the stock of vehicle they have! Overall great experience! I would recommend them tk anyone looking... for a great used car lot!

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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael French

    Customer Care Manager

    (5.0) 64 reviews

    Freddie Thrasher

    Customer Care Specialist

    (5.0) 29 reviews

  • 1.0 out of 5
    March 28, 2020

    I don't ever comment on the service I receive, but I had to this time, because this is the worst experience I've ever had. Owner has no business ethics... whatsoever. I had a deal in place to purchase a vehicle, and was flying in to pick it up. Without even notifying me of additional interest, owner sold my vehicle the day before I was supposed to fly in. Never said sorry or anything. I thought it was at least a decent gesture to offer to reimburse my travel costs; however, once I submitted my airline ticket receipts, the owner did not respond until a week later, and then stated he would no longer reimburse me for my expenses. In his response to me he stated, "sorry...not sorry." I have all the emails to prove it. Run, don't walk from this place. Owner is dishonest, and has no respect for his customers whatsoever.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Mr. Gyurci, We were not able to accommodate you for multiple reasons. 1) you refused to secure your purchase with a reasonable deposit prior to making... any travel plans.2) I strongly discouraged you to fly in the middle of the COVID19 pandemic.I was concerned about the safety and well being of you as well as my employees.This review has a timestamp and clearly states you were planning to fly over. Your total disregard for your surroundings in order to catch an amazing deal on a car made me feel very unsafe.To spare the argument and assure the safety of my employees, that I treat like my family members, I agreed to reimburse you for your travel expenses, after which you provided a delta airline ticket and a demand for $600, after calling Delta customer service we were advised that the ticket had been canceled and refunded. I'm sorry for not allowing you to take advantage of us. We're wishing you the best of luck in finding yourself a dependable vehicle.Sincerely,Edgar Migirov (President)


    Worked with:
    Edgar Migirov

    General Manager

    (4.9) 65 reviews

  • 5.0 out of 5
    March 20, 2020

    We found our 98 Roadster at this dealership however is was 600 mi. away. Scott was glad to work with and held the car until we could make plans to get... there. When we arrived Scott and Mike were very friendly and made us feel at home. We negotiated a great deal with no pressure and was very happy with our purchase. The car is exactly how they described it on the web site. Thanks Jim and Mary from Maryland

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael French

    Customer Care Manager

    (5.0) 64 reviews

    Scott Van Cleave

    General Sales Manager

    (4.9) 36 reviews

  • 4.0 out of 5
    March 19, 2020

    Personable, no-pressure, laid-back environment with great inventory. My only issue was the lack of personnel on the day of sale, creating a four-hour buying... experience. However, I want to thank AGL for allowing me to leave promptly with a car on loan and allowing the paperwork to be completed later in the week.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael French

    Customer Care Manager

    (5.0) 64 reviews

    Edgar Migirov

    General Manager

    (4.9) 65 reviews

    Scott Van Cleave

    General Sales Manager

    (4.9) 36 reviews

  • 5.0 out of 5
    March 19, 2020

    Auto Group is great to work with! Really nice cars and Mike was very helpful. Came in looking for a gem and we were not disappointed!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael French

    Customer Care Manager

    (5.0) 64 reviews

    Scott Van Cleave

    General Sales Manager

    (4.9) 36 reviews

  • 5.0 out of 5
    March 19, 2020

    Michael and Scott were great to work with. They had an answer to any questions we had. I Would recommend them in a heart beat.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael French

    Customer Care Manager

    (5.0) 64 reviews

    Scott Van Cleave

    General Sales Manager

    (4.9) 36 reviews

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