Beaver Chevrolet

Poor service department disappointed in the vehicle purchase after I bought the vehicle nothing but problems and never get a response or call back from my service adviser Chris weber .....very disappointed and the communication is horrible

It was a good truck buying experience. Straightforward pricing quick paperwork and delivery of the vehicle. Follow up calls during the process and after the delivery to make sure I was satisfied with everything.

Brought my vehicle in for service. Evan and the rest of the team at Beaver Chevrolet did a great job and had me in and out in no time.

The place is xx!! I drove from Roanoke VA to Jacksonville FL [635miles oneway]. Percy said he did not know I was coming. I sent a text msg to him and finance/Garrett saying "I will see you Thursday." And I showed him and another associate the text message. The vehicle was hard to locate once I arrived [Percy arrived 1 hour later]. Me and associate found the car. It was covered in pine needles and definitely not washed. The battery was dead, and I mean dead. The car supposedly had only 25,000 miles. According to the outside body condition and that includes the undercarriage and coolant in the radiator [the reservoir was fresh looking], the radiator coolant was a "slammy brown mess." It was nothing I would sell my sister, I told him directly numerous times it was no way I was driving that car back to Roanoke VA. The headlights needed reconditioned or replaced. The noise that the thing made during the test drive I reluctantly took, was a muffler failure or something. It was "pitiful." The entire car needed repainted. I thought it was only the roof and hood. He had the "nerve" to send me a 2011 brochure of the Dodge 2011 Caliber's. This Caliber was the "UpTown" model. According to the brochure, I was expecting the Navigation system radio. It had the basic radio. I owned a 2007 Caliber and a 2014 Dodge Avenger. I had trouble with both regarding the stock radio. The left front strut showed extreme rust at top bolt area, he wrote it off as nothing. But if he viewed the 5 YouTube problems of Dodge Caliber, that was one of the issues. HE never did. That's not a 25,000 miles car. The CarFax report reads OK but it's possibly a malfunctioning odometer, it's probably records 2/10th of a mile. They performed some brake work [replaced] and wheel hub replacement that should not be at 25,000. The reconditioning they performed totaled $2k, 9.25 day's. He knows they stopped at that figure knowing there was more to do. I left Roanoke VA at 11pm Wednesday drove through the night and I left Jacksonville FL Thursday at 3pm...that's 1,271 total miles [[18 hours of round trip driving and only myself]] to get one way rental returned before I was charged $283. Actually I did not make it back in the time given but rental agent gave me a "break." I told Percy and Garrett another dealership that was 6 hrs from [Marriett OH] Roanoke VA, when he told me there was no oil leaks. I get there and there is oil all over the engine area. I told them of another dealership sold me a car. I returned the next day and picked up car. I was smelling oil going to the gas station so I would find out what's going on. I lifted the hood I could smell the oil.I got my flashlight and oil all over the intake area. I drove back the next day got my money back. The salesman took me aside and told me, "they switched cars and that car salesman will sell their mother's." The use car salesman, Percy is no different. $%@&%#$

Service was done well. Waiting area is very nice with snacks and water furnished. The wait was a bit longer than anticipated though.

Dave was a very good service.Rider.Great quality , clean dealer ship just a great job

Joe was awesome! Very smooth process was able to get the numbers I wanted. Very professional and knowledgeable about the vehicles. The best salesman I have met!

Went above and beyond. It was stress free and easy. Was taking amazing care of

Great customer service, very friendly atmosphere. Styxx was great and made my trade-in a smooth transaction. 5 star service!

My experience at the dealership was absolutely fantastic! From the second I walked in, I was greeted with warm smiles and a level of customer service that truly exceeded my expectations. My salesperson, Chris, went above and beyond—super knowledgeable, incredibly patient, and genuinely excited to help me find the perfect vehicle. They made the entire process not just easy, but actually fun! The finance team, Garrett, was just as amazing. They explained everything clearly, made me feel confident in my choices, and kept the whole process smooth and stress-free. The dealership itself was spotless, comfortable, and had such a positive atmosphere. I’m thrilled with my new vehicle and couldn’t be happier with how everything went. I’ll be recommending this dealership to everyone I know, and I’m looking forward to coming back for all my future service needs. Truly a 10/10 experience! Thank you to everyone! Tim, Mike, Wayne, Terry, Chris and Garrett you all are the best! Thank you!