Beaver Chevrolet

They’re very thorough and hot will change and checked fluids. They also noticed that my key fob needed a battery and gave me one on the spot.

Friendly fast service repair. John listen to my concerns. Updated me with steps to resolve repair.

Communication was poor but the deal was fine. The salesman and the finance manager did not talk and the paperwork for the dmv took a long time.

David Parisi should be cloned1 I have dealt with him for seven plus years, since my corvette purchase. He is very accomodating and helpful. I have an aircraft engineering background,so I understand the whys and wherefores of vehicle preventive maintenance.We communicate very well!

It is the best around town they will get you up and on the road within minutes, and they were also meet your needs and what kind of vehicle you want as well. And the people here are super amazing and I would definitely be going back to them.

Always outstanding customer service, its a pleasure to connect with him on my vehicle maintenance.

John was great during and after the service. Very knowledgeable and patient, will come back

Work that needed to be done was done only problem was them being 2 hours behind. I needed to get the work done so had to stay. They also told me they were two hours behind but figured for them being that far behind they would offer some sort of discount.

They are not pushy and very patient with the customers. They treat customers like family. It was a very nice experience.

My experience with Beaver Chevrolet has been extremely disappointing, and I say that as someone who has tried to be patient and give this dealership every opportunity to make things right. My son purchased a 2020 Chevy Blazer that was advertised as a certified pre-owned vehicle, supposedly backed by a comprehensive inspection. At this point, I have serious questions about how thorough that inspection actually was. When we went to pick up the vehicle the very next day, we discovered a hole in the bottom center of the windshield. How does something like that get missed during a supposedly comprehensive certification inspection? That was only the beginning. My son was later stranded on the side of the road, where AAA pointed out that the battery installed in the vehicle was too small for it. Since then, he has dealt with multiple fuel injectors and switches needing replacement, and the transmission has now been replaced three times. Most recently, Beaver Chevrolet had the vehicle for nearly a month because the check engine light kept coming on. Given the vehicle’s history, this was hardly a surprising development. Yet, shortly after getting the vehicle back, my son arrived at his father’s house and the check engine light came right back on. Let that sink in. A vehicle sold as certified pre-owned, subjected to repeated repairs, including three transmission replacements, and nearly a month in the service department is still experiencing problems. To be fair, I want to acknowledge that the service department has been accommodating throughout this ordeal. My frustration is not with the individuals who have tried to help us, but with the overall situation and the fact that we are still dealing with these problems after everything that has been done. At what point does a dealership step back and acknowledge that something is seriously wrong? In my opinion, the professional thing to do would be to take this vehicle back and refund my son the money he put down, rather than continuing to put him through an endless cycle of repairs. Unfortunately, we have not reached that resolution. GM has been notified, but we have been told that a buyback through GM is not an option. Meanwhile, my son is left dealing with a vehicle he cannot depend on and has spent far too much time without having it in his possession. A certified pre-owned vehicle should offer a reasonable level of confidence in the vehicle being purchased. It should not leave a customer wondering what is going to fail next or whether the check engine light will return as soon as the vehicle leaves the dealership. This experience has completely changed how I view Beaver Chevrolet. I would have a hard time recommending this dealership to anyone considering purchasing a vehicle. I would strongly encourage buyers to do their homework, ask detailed questions about the certification process, and carefully consider their options before making a purchase. And for me personally, this experience extends beyond Chevrolet. I would be reluctant to do business with any dealership operating under the Beaver name, regardless of the brand they sell. I understand that used vehicles can develop problems. What I find unacceptable is the ongoing pattern of significant mechanical issues, repeated repairs, and the lack of a satisfactory resolution. My son purchased a vehicle expecting reliability and peace of mind. Instead, he has been left with frustration, inconvenience, and a car he still cannot trust. That is not the experience anyone should have after purchasing a certified pre-owned vehicle.