Frontline auto sales

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
2 lifetime reviews.

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  • 1.0 out of 5
    December 1, 2020

    This dealer is truly horrifying. It's one of those nightmare scenarios that you see on 'Get Gephart' and other similar shows, and can't believe what you're... actually discovering. Please read the other 1-star reviews. They are defrauding many people. I'm not the first victim. And they will not help you at all. They will just point to the "AS IS" clause and blame you for buying the car AS IS. The third time that I drove the car that I purchased from them, I was at normal cruising speed on I-15, when suddenly the car was completely destroyed. Blown head gasket and seals, warped heads, coolant return pipe gone, and valve damage. A total loss. $6K for repairs. I commuted to work twice, and on the third time, the car was GAME OVER. I feel so foolish, naïve, and just plain stupid for ever believing a word that they said, and especially for actually buying my car from them. I had the resources to vet them and to verify whether or not any of the vehicles on their lot were legitimate. It would have just taken a bit of time and effort. However, I ended up not going with my gut feeling and deciding to just take them at face value. It was possibly the biggest mistake of my adult life. I purchased a Mini Cooper S that appeared to be just beautiful, inside and out. I didn't opt to have a proper vehicle inspection done, before I purchased it, because the staff at this dealership assured me that the vehicle was "perfect", "really clean", "no problems whatsoever", and "we're even installing brand new font brakes." The VERY FIRST question I asked them was if they had purchased the car from an auction. I had two different guys tell me that they didn't purchase the car from auction. They told me that they purchased it from another dealership in California. Well, if you're like me, you would have immediately thought, "How could they buy this from another dealership, pay to ship it here, and make any money off of it?" You would have also thought, "Why didn't the dealership in California just sell the car?" I mean, the car looked gorgeous; nearly flawless! It would fetch more money in California. The miles on it were extremely low. Something just didn't add up. I asked them some questions about this. They leveraged the COVID-19 pandemic and some BS about the dealership in California not being allowed to sell anything but certified pre-owed vehicles, during the pandemic. Every word they spoke was totally, utterly false, dishonest, and fraudulent. When asking the owner, Gus, for help he admitted that my car was purchased at auction. When I pointed out that he had promised that it wasn't, he made up some BS about using an auction to "facilitate the deal." Well, I'm fortunate enough to have some family members who work in the auto industry, including one who works as a general manager at a dealership. They were able to trace the VIN of the car that I purchased, as well as several other VINs (VIN numbers have to be listed as public knowledge for any vehicle that is listed for sale) of cars that were listed on their website. This dealer exclusively buys vehicles from auctions. The vehicles that they are purchasing at auction are only at auction because they've become mechanically broken down and debilitated. As you know, newer/low mileage/beautiful cars don't end up at auction for no reason. They don't end up at auction "just because." There's always going to be a very good reason that cars such as those end up at auction. This dealer is buying vehicles that have become mechanically non-functional, doing quick and dirty patchwork (just enough to make them last through a few test drives, and possibly 10-20K miles at BEST, if the buyer is lucky), and selling them for a HUGE profit. They profited nearly $6,000 on the vehicle that I purchased from them. They bought the vehicle at auction, after it had blown a head gasket and the coolant return pipe had been broken. They did a very poor patch job on the coolant return pipe, and used gasket sealant to hold the h

    1.0 out of 5
    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    December 11, 2019

    This place is a scam, purchased a vehicle from here from out of state. The lied about the quality of the vehicle (dents, dings, scratches, etc). Had requested... them to take it in to the dealership for inspection prior to purchase and was told there were no issues. Upon delivery of vehicle and taking it in for inspection, learned the car is missing the catalytic converter (which is illegal for a dealership to sell), upon request to get this corrected, they said that they would only put in a used one (again, this is illegal). The other issue is the car is not even registered in the state of Utah, meaning it is illegal for them to even sell the car. To date, they have done absolutely nothing to correct this issue. Have called and contacted them numerous times and they are too cowardly to even answer the phone or process the paperwork to send the title. So ultimately, have bought a car that can not be registered. Don't waste your time. Will be contacting the police and filing a formal complaint against this company.

    1.0 out of 5
    Customer Service
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    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?