Reviews
Hands down, this is the BEST DEALERSHIP IN KNOXVILLE &
Hands down, this is the BEST DEALERSHIP IN KNOXVILLE & SURROUNDING COUNTIES!!! AWESOME OWNERS & STAFF!!! Thank you COUGAR & BRADY GRACE for your PROFESSIONALISM during & after the sale!! This is the reason why we come to Rusty Wallace Nissan on Clinton Hwy!! The whole staff is AWESOME, from the sales floor to the finance department to the service department & every department in between!! We have ALWAYS felt like part of the Rusty Wallace family from the first time we sat foot on the lot. Because of this EXCEPTIONAL service, we have bought at least 7 or more vehicles from this one dealership in the past few years. Thank you everyone from Rusty Wallace Nissan!!! You all ALWAYS go above & beyond from sales to service!!! YOU ALL ROCK!!!!! May GOD continue to bless each and everyone of you & your families. 😇 BRADY GRACE-- You are my super hero!!! You saved the day!!!! Thank you!!!!
Hands down, this is the BEST DEALERSHIP IN KNOXVILLE &
Hands down, this is the BEST DEALERSHIP IN KNOXVILLE & SURROUNDING COUNTIES!!! AWESOME OWNERS & STAFF!!! Thank you COUGAR & BRADY GRACE for your PROFESSIONALISM during & after the sale!! This is the reason why we come to Rusty Wallace Nissan on Clinton Hwy!! The whole staff is AWESOME, from the sales floor to the finance department to the service department & every department in between!! We have ALWAYS felt like part of the Rusty Wallace family from the first time we sat foot on the lot. Because of this EXCEPTIONAL service, we have bought at least 7 or more vehicles from this one dealership in the past few years. Thank you everyone from Rusty Wallace Nissan!!! You all ALWAYS go above & beyond from sales to service!!! YOU ALL ROCK!!!!! May GOD continue to bless each and everyone of you & your families. 😇 BRADY GRACE-- You are my super hero!!! You saved the day!!!! Thank you!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so thankful to have you and Dave as a part of our Rusty Wallace family!!! Congratulations on the new Rogue, we hope you love it!! Thank you for all the positive feedback!
Never got a response from him to my question about the
Never got a response from him to my question about the car that was listed
Never got a response from him to my question about the
Never got a response from him to my question about the car that was listed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The service department at Rusty Wallace Nissan took great
The service department at Rusty Wallace Nissan took great care of me. My car needed the ECM replaced. Nissan had a service bulletin on that part, so I was able to get it fixed for a fraction of what the cost would have been otherwise. Also would like to note, they had my car fixed the same day. Highly recommend.
The service department at Rusty Wallace Nissan took great
The service department at Rusty Wallace Nissan took great care of me. My car needed the ECM replaced. Nissan had a service bulletin on that part, so I was able to get it fixed for a fraction of what the cost would have been otherwise. Also would like to note, they had my car fixed the same day. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I purchased a new 2017 Pathfinder from Fenton Nissan in
I purchased a new 2017 Pathfinder from Fenton Nissan in 2017. Then I purchased a Rogue in 2018. Shortly after Fenton sold to Rusty Wallace. They stood by prior agreements and took care of me. This year the engines and transmissions had issues. I had an extended warranty which covered the engine and then I spoke with the Nissan corporation-Ms Edwinna- and they again took care of me and fixed my transmission. I was treated like family with this dealership- from Kristy in customer service to Kayla the service manager and Sara and Sean in service. Even though they did not sale me they vehicles - they stood by their product and me. I highly recommend this dealership for sales and service. TY again
I purchased a new 2017 Pathfinder from Fenton Nissan in
I purchased a new 2017 Pathfinder from Fenton Nissan in 2017. Then I purchased a Rogue in 2018. Shortly after Fenton sold to Rusty Wallace. They stood by prior agreements and took care of me. This year the engines and transmissions had issues. I had an extended warranty which covered the engine and then I spoke with the Nissan corporation-Ms Edwinna- and they again took care of me and fixed my transmission. I was treated like family with this dealership- from Kristy in customer service to Kayla the service manager and Sara and Sean in service. Even though they did not sale me they vehicles - they stood by their product and me. I highly recommend this dealership for sales and service. TY again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
AWESOME!
AWESOME!!! These guys are amazing! Last year Harold helped us get my son in a car and the experience was great! We took it in for service and Sara took great care of him. We talked to Harold again to see what he could find for me! These people truly are good and make the process wonderful. Thank you guys so much!
AWESOME!
AWESOME!!! These guys are amazing! Last year Harold helped us get my son in a car and the experience was great! We took it in for service and Sara took great care of him. We talked to Harold again to see what he could find for me! These people truly are good and make the process wonderful. Thank you guys so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Highly Recomended
Had a great experience purchasing a new 2023 NIssan Frontier from Mr. Terry Caldwell. Terry was very helpful in guiding me through all the different options available on the New Frontiers and helping me pick the right options and accessories to meet both my needs and my budget. The Finance Manager made the paperwork a smooth and easy process Mr. Caldwell and Rusty Wallace NIssan have earned my future business.
Highly Recomended
Had a great experience purchasing a new 2023 NIssan Frontier from Mr. Terry Caldwell. Terry was very helpful in guiding me through all the different options available on the New Frontiers and helping me pick the right options and accessories to meet both my needs and my budget. The Finance Manager made the paperwork a smooth and easy process Mr. Caldwell and Rusty Wallace NIssan have earned my future business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Couldn't ask for a better car buying experience.
Couldn't ask for a better car buying experience. Terry Caldwell, my salesman, was knowledgeable and helpful throughout the process and everyone at the dealership was friendly and respectful. I'll be referring my friends there in the future.
Couldn't ask for a better car buying experience.
Couldn't ask for a better car buying experience. Terry Caldwell, my salesman, was knowledgeable and helpful throughout the process and everyone at the dealership was friendly and respectful. I'll be referring my friends there in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rusty Wallace Nissan
Had a car I wanted to buy before I showed up. Talked to Brady in sales who is super nice and straight forward. Had a great overall experience with Rusty Wallace Nissan and hope the service department can live up to that standard when I'm ready to take it in for service.
Rusty Wallace Nissan
Had a car I wanted to buy before I showed up. Talked to Brady in sales who is super nice and straight forward. Had a great overall experience with Rusty Wallace Nissan and hope the service department can live up to that standard when I'm ready to take it in for service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The buying experience was a positive experience.
The buying experience was a positive experience. They were fast and efficient. George and the whole team are great!
The buying experience was a positive experience.
The buying experience was a positive experience. They were fast and efficient. George and the whole team are great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My daughter and I received exceptional service today.
My daughter and I received exceptional service today. I mean 10 star service people! Things started with DayDay Corum. He is a true gentleman. Kind, courteous, and so professional. I was a tad bit anxious because I had no money to pay down, but he gave us a really SWEET deal! To make things even better, financing was done on site, using top notch Credit Unions like ORNL, TVA and UTFCU. This was such a time saver. Next we met with Frank Castillo to finalize things. He is super cool and has 30 plus years of knowledge in the car business. The extended warranty plan he recommended was mind blowing! I haven't had any plan like that explained to me ever, in my car buying years. It covered so so much! I am sold on Rusty Wallace Nissan, Clinton Highway, Knoxville, TN. A lifetime customer for sure. THANK YOU!!! 💖 Our purchase was a Scarlet Red Nissan Rouge with so many features. It is a beautiful vehicle!
My daughter and I received exceptional service today.
My daughter and I received exceptional service today. I mean 10 star service people! Things started with DayDay Corum. He is a true gentleman. Kind, courteous, and so professional. I was a tad bit anxious because I had no money to pay down, but he gave us a really SWEET deal! To make things even better, financing was done on site, using top notch Credit Unions like ORNL, TVA and UTFCU. This was such a time saver. Next we met with Frank Castillo to finalize things. He is super cool and has 30 plus years of knowledge in the car business. The extended warranty plan he recommended was mind blowing! I haven't had any plan like that explained to me ever, in my car buying years. It covered so so much! I am sold on Rusty Wallace Nissan, Clinton Highway, Knoxville, TN. A lifetime customer for sure. THANK YOU!!! 💖 Our purchase was a Scarlet Red Nissan Rouge with so many features. It is a beautiful vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car