Reviews
Write a reviewPurchased a 3rd Gen 4Runner from this dealership over a year ago. Vehicle has been exactly what I would have hoped for. They provide thorough video-walk-throughs with most of their vehicles. Transaction was efficient, as I was coming from over 5 hours away. Gave me some good recommendations about keeping frame in good condition here in midwest. Would purchase from them again!
Purchased a 3rd Gen 4Runner from this dealership over a year ago. Vehicle has been exactly what I would have hoped for. They provide thorough video-walk-throughs with most of their vehicles. Transaction was efficient, as I was coming from over 5 hours away. Gave me some good recommendations about keeping frame in good condition here in midwest. Would purchase from them again!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The guys at Shifted were professional, polite and knowledgeable. I felt confident about my vehicle purchase and I got a fair value on my trade in.
The guys at Shifted were professional, polite and knowledgeable. I felt confident about my vehicle purchase and I got a fair value on my trade in.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I was nervous about purchasing a vehicle unseen, but the dealership did and amazing job on a 360 walk around video and answered all questions. I am very pleased with the purchase of the 2006 Jeep Wrangler.
I was nervous about purchasing a vehicle unseen, but the dealership did and amazing job on a 360 walk around video and answered all questions. I am very pleased with the purchase of the 2006 Jeep Wrangler.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very friendly bent over backwards to make me a deal answered all my questions very nice showroom highly recommend them had a couple questions after the sale answer all of them and called me back 2 weeks later to see if I was happy
Very friendly bent over backwards to make me a deal answered all my questions very nice showroom highly recommend them had a couple questions after the sale answer all of them and called me back 2 weeks later to see if I was happy
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a 2010 4runner in mint condition. Very happy with the car and working with them they made sure everything was perfect. Stayed late as I had to drive 4 hours. Would highly recommend.
Bought a 2010 4runner in mint condition. Very happy with the car and working with them they made sure everything was perfect. Stayed late as I had to drive 4 hours. Would highly recommend.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased my 335 BWM from Shifted and it was a great experience. I'm not from the area and this would be my first sight unseen purchase of a vehicle; Shifted made it easy and I love my new (used) car. They sent plenty of pictures, a video, and answered all my questions. Mat helped make the purchase process and paperwork as straight forward as you could expect.
Purchased my 335 BWM from Shifted and it was a great experience. I'm not from the area and this would be my first sight unseen purchase of a vehicle; Shifted made it easy and I love my new (used) car. They sent plenty of pictures, a video, and answered all my questions. Mat helped make the purchase process and paperwork as straight forward as you could expect.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
$2,000 in repairs in under 1,500 miles!!! I bought a 09 Subaru Impreza from these people for above bluebook value because I had their guarantee that there was absolutely nothing wrong with the car other than a cracked windshield. After about 3 days the car started to leak oil. Being that I drove 2.5 hours to get the car, I decided it probably is a loose oil filter or something of the nature because the just did a full oil change and inspection of the car prior to me checking it out. So I waited a couple weeks and the leak continued and began to leak more. I took it to a shop and they put die in my oil to see where the leak is coming from. A week later I went back and found out my head gasket was leaking. I then made every reasonable attempt to contact Shifted and receive some form of reinvestment. I got multiple estimates on the work, I emailed them the quotes, everything they asked. What did I get? No response. At this point I was even looking to just hopefully have the work done at their local shop at their fee to save me some money (I'm in college and Covid-19.. I don't have this kind of expendable money). Needless to say they made no effort to even show me enough respect of a response. Terrible customer service, extremely rude employees, and terrible quality cars. They must have a gravel parking lot because they want to hide all of the leaking cars. Maybe you guys should consider calling your company Shafted, because that's how I feel after purchasing from you.
$2,000 in repairs in under 1,500 miles!!! I bought a 09 Subaru Impreza from these people for above bluebook value because I had their guarantee that there was absolutely nothing wrong with the car other than a cracked windshield. After about 3 days the car started to leak oil. Being that I drove 2.5 hours to get the car, I decided it probably is a loose oil filter or something of the nature because the just did a full oil change and inspection of the car prior to me checking it out. So I waited a couple weeks and the leak continued and began to leak more. I took it to a shop and they put die in my oil to see where the leak is coming from. A week later I went back and found out my head gasket was leaking. I then made every reasonable attempt to contact Shifted and receive some form of reinvestment. I got multiple estimates on the work, I emailed them the quotes, everything they asked. What did I get? No response. At this point I was even looking to just hopefully have the work done at their local shop at their fee to save me some money (I'm in college and Covid-19.. I don't have this kind of expendable money). Needless to say they made no effort to even show me enough respect of a response. Terrible customer service, extremely rude employees, and terrible quality cars. They must have a gravel parking lot because they want to hide all of the leaking cars. Maybe you guys should consider calling your company Shafted, because that's how I feel after purchasing from you.
- Customer service
- 1.0
- Buying process
- 2.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchase a 2014 Tesla P85 in 2018 with an amazing deal and the car was in immaculate condition. Log over 60k miles and still running strong! Thank you!!!
Purchase a 2014 Tesla P85 in 2018 with an amazing deal and the car was in immaculate condition. Log over 60k miles and still running strong! Thank you!!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I have contacted the dealer a few different vehicles, the response and enthusiasm level seems low. I am ready to buy, cash in hand and have made offers. Met with "meh". Visited the site for the 1st time on Wednesday. A young man greeted me and was friendly, but "meh". Too bad, I am their ideal buyer. I want a euro manual....I want a deal, but will act immediately.
I have contacted the dealer a few different vehicles, the response and enthusiasm level seems low. I am ready to buy, cash in hand and have made offers. Met with "meh". Visited the site for the 1st time on Wednesday. A young man greeted me and was friendly, but "meh". Too bad, I am their ideal buyer. I want a euro manual....I want a deal, but will act immediately.
- Customer service
- 3.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase