Shifted

3.0 out of 5 3.0
Rectangle 48
Sales 10:00 AM - 6:00 PM

Shifted Hours

Sales

Monday

Closed

Tuesday

10:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

10:00 AM - 6:00 PM

Friday

10:00 AM - 5:00 PM

Saturday

10:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2020

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.0 out of 5 3.0
3 lifetime reviews.
  • 1.0 out of 5
    November 12, 2020

    $2,000 in repairs in under 1,500 miles!!! I bought a 09 Subaru Impreza from these people for above bluebook value because I had their guarantee that there... was absolutely nothing wrong with the car other than a cracked windshield. After about 3 days the car started to leak oil. Being that I drove 2.5 hours to get the car, I decided it probably is a loose oil filter or something of the nature because the just did a full oil change and inspection of the car prior to me checking it out. So I waited a couple weeks and the leak continued and began to leak more. I took it to a shop and they put die in my oil to see where the leak is coming from. A week later I went back and found out my head gasket was leaking. I then made every reasonable attempt to contact Shifted and receive some form of reinvestment. I got multiple estimates on the work, I emailed them the quotes, everything they asked. What did I get? No response. At this point I was even looking to just hopefully have the work done at their local shop at their fee to save me some money (I'm in college and Covid-19.. I don't have this kind of expendable money). Needless to say they made no effort to even show me enough respect of a response. Terrible customer service, extremely rude employees, and terrible quality cars. They must have a gravel parking lot because they want to hide all of the leaking cars. Maybe you guys should consider calling your company Shafted, because that's how I feel after purchasing from you.

    1.0 out of 5
    Customer Service
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    2.0 out of 5
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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    8 people out of 9 found this review helpful. Did you?
  • 5.0 out of 5
    July 15, 2020

    Purchase a 2014 Tesla P85 in 2018 with an amazing deal and the car was in immaculate condition. Log over 60k miles and still running strong! Thank you!!!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 4 found this review helpful. Did you?
  • 3.0 out of 5
    July 12, 2020

    I have contacted the dealer a few different vehicles, the response and enthusiasm level seems low. I am ready to buy, cash in hand and have made offers.... Met with "meh". Visited the site for the 1st time on Wednesday. A young man greeted me and was friendly, but "meh". Too bad, I am their ideal buyer. I want a euro manual....I want a deal, but will act immediately.

    3.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    8 people out of 13 found this review helpful. Did you?