Reviews
Write a reviewThe guys at Shifted were professional, polite and
The guys at Shifted were professional, polite and knowledgeable. I felt confident about my vehicle purchase and I got a fair value on my trade in.
The guys at Shifted were professional, polite and
The guys at Shifted were professional, polite and knowledgeable. I felt confident about my vehicle purchase and I got a fair value on my trade in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Replacement Vehicle Purchase
I was nervous about purchasing a vehicle unseen, but the dealership did and amazing job on a 360 walk around video and answered all questions. I am very pleased with the purchase of the 2006 Jeep Wrangler.
Great Replacement Vehicle Purchase
I was nervous about purchasing a vehicle unseen, but the dealership did and amazing job on a 360 walk around video and answered all questions. I am very pleased with the purchase of the 2006 Jeep Wrangler.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Deflated by from them again
Very friendly bent over backwards to make me a deal answered all my questions very nice showroom highly recommend them had a couple questions after the sale answer all of them and called me back 2 weeks later to see if I was happy
Deflated by from them again
Very friendly bent over backwards to make me a deal answered all my questions very nice showroom highly recommend them had a couple questions after the sale answer all of them and called me back 2 weeks later to see if I was happy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great!
Bought a 2010 4runner in mint condition. Very happy with the car and working with them they made sure everything was perfect. Stayed late as I had to drive 4 hours. Would highly recommend.
Great!
Bought a 2010 4runner in mint condition. Very happy with the car and working with them they made sure everything was perfect. Stayed late as I had to drive 4 hours. Would highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Purchased my 335 BWM from Shifted and it was a great experience. I'm not from the area and this would be my first sight unseen purchase of a vehicle; Shifted made it easy and I love my new (used) car. They sent plenty of pictures, a video, and answered all my questions. Mat helped make the purchase process and paperwork as straight forward as you could expect.
Great experience
Purchased my 335 BWM from Shifted and it was a great experience. I'm not from the area and this would be my first sight unseen purchase of a vehicle; Shifted made it easy and I love my new (used) car. They sent plenty of pictures, a video, and answered all my questions. Mat helped make the purchase process and paperwork as straight forward as you could expect.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
$2,000 repairs on $6,500 car.... under 1,500 miles
$2,000 in repairs in under 1,500 miles!!! I bought a 09 Subaru Impreza from these people for above bluebook value because I had their guarantee that there was absolutely nothing wrong with the car other than a cracked windshield. After about 3 days the car started to leak oil. Being that I drove 2.5 hours to get the car, I decided it probably is a loose oil filter or something of the nature because the just did a full oil change and inspection of the car prior to me checking it out. So I waited a couple weeks and the leak continued and began to leak more. I took it to a shop and they put die in my oil to see where the leak is coming from. A week later I went back and found out my head gasket was leaking. I then made every reasonable attempt to contact Shifted and receive some form of reinvestment. I got multiple estimates on the work, I emailed them the quotes, everything they asked. What did I get? No response. At this point I was even looking to just hopefully have the work done at their local shop at their fee to save me some money (I'm in college and Covid-19.. I don't have this kind of expendable money). Needless to say they made no effort to even show me enough respect of a response. Terrible customer service, extremely rude employees, and terrible quality cars. They must have a gravel parking lot because they want to hide all of the leaking cars. Maybe you guys should consider calling your company Shafted, because that's how I feel after purchasing from you.
$2,000 repairs on $6,500 car.... under 1,500 miles
$2,000 in repairs in under 1,500 miles!!! I bought a 09 Subaru Impreza from these people for above bluebook value because I had their guarantee that there was absolutely nothing wrong with the car other than a cracked windshield. After about 3 days the car started to leak oil. Being that I drove 2.5 hours to get the car, I decided it probably is a loose oil filter or something of the nature because the just did a full oil change and inspection of the car prior to me checking it out. So I waited a couple weeks and the leak continued and began to leak more. I took it to a shop and they put die in my oil to see where the leak is coming from. A week later I went back and found out my head gasket was leaking. I then made every reasonable attempt to contact Shifted and receive some form of reinvestment. I got multiple estimates on the work, I emailed them the quotes, everything they asked. What did I get? No response. At this point I was even looking to just hopefully have the work done at their local shop at their fee to save me some money (I'm in college and Covid-19.. I don't have this kind of expendable money). Needless to say they made no effort to even show me enough respect of a response. Terrible customer service, extremely rude employees, and terrible quality cars. They must have a gravel parking lot because they want to hide all of the leaking cars. Maybe you guys should consider calling your company Shafted, because that's how I feel after purchasing from you.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car and service!
Purchase a 2014 Tesla P85 in 2018 with an amazing deal and the car was in immaculate condition. Log over 60k miles and still running strong! Thank you!!!
Great car and service!
Purchase a 2014 Tesla P85 in 2018 with an amazing deal and the car was in immaculate condition. Log over 60k miles and still running strong! Thank you!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great manual transmissions. Lack of responsiveness
I have contacted the dealer a few different vehicles, the response and enthusiasm level seems low. I am ready to buy, cash in hand and have made offers. Met with "meh". Visited the site for the 1st time on Wednesday. A young man greeted me and was friendly, but "meh". Too bad, I am their ideal buyer. I want a euro manual....I want a deal, but will act immediately.
Great manual transmissions. Lack of responsiveness
I have contacted the dealer a few different vehicles, the response and enthusiasm level seems low. I am ready to buy, cash in hand and have made offers. Met with "meh". Visited the site for the 1st time on Wednesday. A young man greeted me and was friendly, but "meh". Too bad, I am their ideal buyer. I want a euro manual....I want a deal, but will act immediately.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase