Car Depot

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 24, 2019

    we've been trying to get a car FOREVER. we have the money just our credit isnt that great. my husband saw car depot online so we came in to take a look.... the sales people were super nice and professional. they got us an approval very quickly for a lot of different vehicles. we originally expected to only get approved for something around a 2014 or 2015, and we ended up driving away in a 2017 chevy cruze. thanks again car depot.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 24, 2019

    I had a great experience with the staff at car depot. I applied online and someone called me right away. i came in a week later and didnt expect to leave... with a car the same day. they made the car buying process easy and had a lot to choose from. i was worried cause my credit is bad (not my fault) but ive been at my job for a long time so that helped. i would check these guys out

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • August 28, 2019

    Car Depot really went above and beyond for me. All other dealerships wanted a co-signer and they didn't. ive been at my job for a year and make good money... but always had credit issues. they still got me the car i wanted and the payments are way lower then i thought. appreciate u guys.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 15, 2019

    NEVER GET A CAR FROM HERE!! My husband and I purchased a 2013 Ford Fusion this past Tuesday and we were not able to leave with the vehicle that day due... to the engine light being on and “low tire pressure” light being on as well. I believe the guy’s name was Michael, he told my husband and I in front of Dee (Lady) that we can’t take the vehicle home if there is a problem. They have to fix it and then we can pick it up the next day. The call for pickup stated to be 12:00pm Wednesday. Wednesday comes, and we’re waiting to get a call for pick-up. No one called us, 1:00pm came. My husband called asking about the car, he was given the runaround with the state of the vehicle and if it has been serviced or not. The car was ready around 3:30pm. As my husband is driving the car he notices there is a very hard jerk that happens once you stop and then press on the accelerate. The problem was not fixed Tuesday as we had expected. We drove around to make sure it just wasn’t a lag but no, my father test drove the car with us in it and said the same thing. This should not be happening to a new car we just spent almost $1800 on. The car is over priced for its year for one. These buyers are scammers and they are RUDE. My husband has been hung-up on more than twice while attempting to get resolve on this situation. We CHOSE to bring our money to this establishment, only to be cheated, abused and disrespected. Today, April 8, 2019 Michael told my husband that when he test drives the car, and he doesn’t think a jerk is there, he will not fix the car. He told my husband to come get his money then hung up in his face! I am appalled at this service and I never will recommend anyone to this establishment for a vehicle. Van was our initial salesman and he was kind but the rest of the people in there are not worth a bit of time or money. My husband is currently heading to Car Depot to get our money back, since we aren’t valued for choosing to do business with these people. UPDATE:4-15-19. (The first part was written April 8th) WE WERE PROMISED A REFUND FOR THIS VEHICLE AND WE STILL DO NOT HAVE OUR MONEY. LAST MONDAY WE WERE TOLD 2-3 BUSINESS DAYS FOR IT TO COME INTO OUR ACCOUNT. THEN THEY SWITCHED IT TO 3-5 DAYS WHEN WE CALLED ABOUT OUR MONEY NOT BEING DEPOSITED. DEE NEVER CALLED ME BACK FRIDAY WHEN I FOLLOWED UP WITH HER ON THE STATUS OF OUR FUNDS. THE CALL DISCONNECTED AS SHE WAS "CALLING THE BANK" TO SEE WHAT WAS THE STATUS ON THEIR END. THEN MY HUSBAND WAS TOLD IT WOULD BE DEPOSITED BEFORE 2:00PM TODAY! NOW IT HAS BEEN A WEEK AND WE DO NOT HAVE A PENNY OF WHAT IS OWED TO US. AT THIS POINT THEY HAVE STOLEN MONEY FROM US! LEGAL ACTIONS WILL BE TAKEN IF OUR FUNDS ARE NOT HERE BY THE END OF TODAY'S BUSINESS DAY. ALEX AND DEE ARE VERY HOSTILE EVEN THOUGH MY HUSBAND OR MYSELF HAS NEVER SHOWN ANY AGGRESSION TOWARDS THEM. THEY GET UPSET WHEN SOMEONE CALLS OUT THE GAMES, DO BETTER WITH PROFESSIONALISM AND QUALITY THEN MAYBE YOU WON'T HAVE THESE ISSUES.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    7 people out of 7 found this review helpful. Did you?
  • 5.0 out of 5
    April 3, 2019

    they made the buying process very easy, made sure i was happy with the vehicle i chose the team at car depot was like no other THANKS YOU !!!!!!!!!!!!!!!!!!!!!!!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    April 2, 2019

    I know people who have went here for services and the said it was a great experience for and that would recommend others to good to car depot

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 13, 2019

    went to sooo many other dealers around Detroit and nobody would approve me! only one other place did and the car was falling apart!! When i went to Car... depot i didnt think they would be able to do anything. they got me in a 2015 chrysler n im so happy. THANK UUUU

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    February 8, 2019

    was looking on cars.com and saw a car here i liked n realized one of my friends just bought a car from them. he kept telling me to go so i fnnally did... and happy i did. ive filed 2 bankruptcies n thought i would grt turned down. they were super patient wth me and looked out heavy.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    February 7, 2019

    I bought a vehicle 5 months ago. The service was great since I drove off till now. A month ago I had a problem with my car and it was my fault. I called... Alex and he took care of it right away. He towed my car and got it fixed. I definitely recommend Car Depot. You will not find a better used lot, I promise. Y’all crazy if you think there are better lots. Trust me other lots will not help you. Car Depot cares about their customers more than any other dealer.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    February 6, 2019

    Great place! I love that they uber me to cardepot and had me in and out in no time. The manager is great. Thank you car depot

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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