Avanesyan Motors

I was looking for a good used Toyota that would fit in my budget. Arsen greeted me when I came on the lot and showed me a nice Hylander. He helped me through the purchase process and kept it within my budget. I enjoyed my experience at Avanesyan Motors with Arsen.

Lied about fixing the wiring in the vehicle. They said that it only had water damage to the carpet. Please do not buy from this car lot.

I bought a 2016 Corolla from these folks in early January. A few indicator lights were on -- ABS, airbag, and another one. The salesman said they'd probably go off on their own by the time I came back to pick up the license plates, but that if they didn't, they'd take care of it. When I came in to pick up the plates (around Feb. 8), the lights had not gone off. The guy said their mechanic was "busy" then, but that he'd call me in a week or so to schedule a time. No one ever called. I called today -- about six weeks later -- and was told their electrician won't be in until late April. I guess I'll call in late April and see what answer they give me then. In the meantime, these indicator lights are still on, and all I have to assure me there's not ACTUALLY a problem with the ABS and the airbag is the salesman's assertion that it's merely an electrical issue. You can imagine how confident that makes me feel, considering the other things he's said.

I purchased my 2011 Nissan Juke from this company. They offered me a little less for this one over the LX which they was asking the same amount for both. I asked them is there anything wrong with the motor or transmission since I could not afford a large repair. I have text confirming the car was in good condition. I got there test drove the car and the heater fan was out which I paid to have repaired. However the next morning the car was making a loud sound while cold so took in to have it checked out. To make a long story short there is over 1500 in repairs to the motor. They didn’t care that I had medical bills from past cancer treatment I am still paying on. I would avoid this place at all cost. On top of it all I have tried to contact them about services done on this car and my license plates just to be ignored. Nothing worse than being lied to. Very disappointed in them as they seemed so family oriented. Maybe just for show!

WARNING!! WARNING!!! WARNING!!! BEWARE OF THIS DEALERSHIP!!! THEY HAVE A CASE BEING FILED AGAINST THEM WITH VEHICLE ENFORCEMENT!!! They agreed to replace an O2 Sensor and said if I did it I would get $500 off. I let them do it. It was a $250 repair. They told me they ordered the part and it was in from Mercedes and that they fixed it. I picked it up and 6 miles down the road the CHECK ENGINE LIGHT WAS ON..I talked to "ART" the owner and he said they cleaned the connections and the O2 Sensor was good. But the same CHECK ENGINE LIGHT CODE was the SAME BAD O2 SENSOR. He told me it was replaced and fixed and it was not. I said I would get the $250 Repair done and asked to refund the $500 he charged me and he said "NO". Her was VERY DISHONEST AND TOLD ME I COULD COME BY THE DEALERSHIP AND THEY WOULD GIVE ME THE O2 SENSOR SO MY MECHANIC COULD REPLACE IT...I AM FILING A REPORT WITH VEHICLE ENFORCEMENT BECAUSE I HAVE IT ALL IN WRITING THROUGH MESSAGING ON FACEBOOK AND TEXTS FROM THE OWNER. THIS IS A FAMILY OWNED BUSINESS THAT IS VERY VERY DISHONEST. FEEL FREE TO SEND ME A MESSAGE AND I WILL SADLY TELL YOU ABOUT THEIR DISHONESTY AND CAN EVEN SHOW YOU PROOF!!!

This place is a joke😂. Cars here were in such pitiful conditions that most clients didn't even want to test drive them. The salesman will tell you the car was checked by a mechanic and runs perfectly(Andrew trained me to do that).They us beautiful language, to trick you. Unscrupulous. BUYER BEWARE!!!! There is no integrity here ***GO SOMEWHERE ELSE*** Or get your car checked by a mechanic