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J & S Auto Broker

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mr. Brooks was very helpful and easy to work with. My

Mr. Brooks was very helpful and easy to work with. My son is the proud owner of GMC Sierra truck. I'd recommend J and S and I'd use the again!

Mr. Brooks was very helpful and easy to work with. My

Mr. Brooks was very helpful and easy to work with. My son is the proud owner of GMC Sierra truck. I'd recommend J and S and I'd use the again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible Communication

I was looking for a used car and found one at their location that I loved. I was interested in the Dodge Charger that was available. I put in the application and was told I would hear an answer by Monday. I expect the dealer to call with an answer but time was going by and I had to call myself. We constantly played phone tag after Monday when I found out I was approved. We communicated for days and I was just waiting on a letter to come in to show my debts being cleared. Four days after my approval I came back ready to purchase but he sold the car and allowed someone else to put down their down payment. I know it’s a first come first serve, and who ever has the money first gets the sell. But he had already sold the car within those four days and lead me to believe it was still available.

Horrible Communication

I was looking for a used car and found one at their location that I loved. I was interested in the Dodge Charger that was available. I put in the application and was told I would hear an answer by Monday. I expect the dealer to call with an answer but time was going by and I had to call myself. We constantly played phone tag after Monday when I found out I was approved. We communicated for days and I was just waiting on a letter to come in to show my debts being cleared. Four days after my approval I came back ready to purchase but he sold the car and allowed someone else to put down their down payment. I know it’s a first come first serve, and who ever has the money first gets the sell. But he had already sold the car within those four days and lead me to believe it was still available.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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