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Alfa Romeo of Albany

(303 reviews)

Reviews

(303 reviews)

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Took my car in and they found the problem quickly and got

Took my car in and they found the problem quickly and got my car working the same day. They were upfront and didn’t charge more than they estimated. Enjoyed my overall experience at the Albany location.

Took my car in and they found the problem quickly and got

Took my car in and they found the problem quickly and got my car working the same day. They were upfront and didn’t charge more than they estimated. Enjoyed my overall experience at the Albany location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Had an amazing experience at Karma Jax!

Had an amazing experience at Karma Jax! Igor and Val were incredibly helpful, patient, and knowledgeable. They made the whole car-buying process smooth and stress-free. I was looking at a BMW, and they took the time to go over all the details, answer my questions, and ensure I got the best deal possible. Highly recommend them if you’re looking for great service!”

Had an amazing experience at Karma Jax!

Had an amazing experience at Karma Jax! Igor and Val were incredibly helpful, patient, and knowledgeable. They made the whole car-buying process smooth and stress-free. I was looking at a BMW, and they took the time to go over all the details, answer my questions, and ensure I got the best deal possible. Highly recommend them if you’re looking for great service!”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Igor was incredible, didn’t pressure me and was great

Igor was incredible, didn’t pressure me and was great with communication. 10/10 experience.

Igor was incredible, didn’t pressure me and was great

Igor was incredible, didn’t pressure me and was great with communication. 10/10 experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I absolutely loved my experience here!

I absolutely loved my experience here! The customer service was absolutely outstanding, there is no doubt that honesty and family values are of the up most importance. The staff are extremely helpful, Rob ensured that I left with exactly what I was looking for. I seriously could not recommend this establish enough, when in the market for a luxury vehicle there is no need to go anywhere else!

I absolutely loved my experience here!

I absolutely loved my experience here! The customer service was absolutely outstanding, there is no doubt that honesty and family values are of the up most importance. The staff are extremely helpful, Rob ensured that I left with exactly what I was looking for. I seriously could not recommend this establish enough, when in the market for a luxury vehicle there is no need to go anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I regularly have my car serviced here, and the experience

I regularly have my car serviced here, and the experience has always been excellent. The service manager is highly knowledgeable, communicative, and professional. Whenever I encounter an issue, they accommodate my vehicle as quickly as possible and ensure it is returned in top condition. Additionally, the sales staff is extremely knowledgeable about their inventory and always willing to assist in finding the right vehicle. They take the time to understand my needs and ensure I am matched with the best option available.

I regularly have my car serviced here, and the experience

I regularly have my car serviced here, and the experience has always been excellent. The service manager is highly knowledgeable, communicative, and professional. Whenever I encounter an issue, they accommodate my vehicle as quickly as possible and ensure it is returned in top condition. Additionally, the sales staff is extremely knowledgeable about their inventory and always willing to assist in finding the right vehicle. They take the time to understand my needs and ensure I am matched with the best option available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I had a pleasure working g with Val and Rob .

I had a pleasure working g with Val and Rob . Amazing place , amazing cars, amazing survive !

I had a pleasure working g with Val and Rob .

I had a pleasure working g with Val and Rob . Amazing place , amazing cars, amazing survive !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Val, Rob, and Igor are heaven sent.

Val, Rob, and Igor are heaven sent. I’ve never had a more pleasurable experience in the car industry. I can’t say enough about how awesome this place is from buying a car to routine maintenance. Just all around this place is the best of the best.

Val, Rob, and Igor are heaven sent.

Val, Rob, and Igor are heaven sent. I’ve never had a more pleasurable experience in the car industry. I can’t say enough about how awesome this place is from buying a car to routine maintenance. Just all around this place is the best of the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best experience I’ve ever had purchasing a vehcile.

Best experience I’ve ever had purchasing a vehcile. From start to finish, the entire process was seamless, allowing me to focus on the excitement of getting my dream car without any stress or hassle. The team handled all the hard work, making sure everything was taken care of efficiently and professionally. Recommend this place to everyone who asks.

Best experience I’ve ever had purchasing a vehcile.

Best experience I’ve ever had purchasing a vehcile. From start to finish, the entire process was seamless, allowing me to focus on the excitement of getting my dream car without any stress or hassle. The team handled all the hard work, making sure everything was taken care of efficiently and professionally. Recommend this place to everyone who asks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I can't and I won't recommend the service department due

I can't and I won't recommend the service department due to the management's lack of honesty and 4x upcharging on parts. I was told that Keeler performs alignments for them. Instead, my car went two blocks down the street to JD Tire, who did it completely wrong and Bul didn't even notice it on the drive back, nor check it, nor have the alignment report. I pick up the car and the steering wheel is offcenter and the car pulls to the right. Turn around, take it back. Bul sends it back to JD Tire for a re-alignment. Still not right. Then test drive all over Colonie, hitting potholes and going 67mph on Colonie Plz Dr. Then they take it to another shop on Central Ave, Adirondack Offroad. Again, had to do the alignment twice. No explanation and barely an apology. I won't be servicing my car with Bul Auto again, and I won't be buying a car there either.

I can't and I won't recommend the service department due

I can't and I won't recommend the service department due to the management's lack of honesty and 4x upcharging on parts. I was told that Keeler performs alignments for them. Instead, my car went two blocks down the street to JD Tire, who did it completely wrong and Bul didn't even notice it on the drive back, nor check it, nor have the alignment report. I pick up the car and the steering wheel is offcenter and the car pulls to the right. Turn around, take it back. Bul sends it back to JD Tire for a re-alignment. Still not right. Then test drive all over Colonie, hitting potholes and going 67mph on Colonie Plz Dr. Then they take it to another shop on Central Ave, Adirondack Offroad. Again, had to do the alignment twice. No explanation and barely an apology. I won't be servicing my car with Bul Auto again, and I won't be buying a car there either.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Brought my vehicle in for service and enjoyed the

Brought my vehicle in for service and enjoyed the experience. All the staff were attentive to my vehicles neefs. Evrything eas explained and the work wss done roght. I will be back.

Brought my vehicle in for service and enjoyed the

Brought my vehicle in for service and enjoyed the experience. All the staff were attentive to my vehicles neefs. Evrything eas explained and the work wss done roght. I will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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