Volvo Cars Pioneer Valley

I worked with Jamie to buy a pre-owned Volvo and I cannot say enough good things about the experience. It took a while for me to decide what to buy and... Jamie was patient and never made me feel pressured to make a decision. He answered all my questions and was very knowledgeable and easy to work with. Such a nice guy. Thanks for all of your help, my wife and I love our new car!

As my check marks indicate, Jamie and the overall experience were excellent on all counts. Rhys was extremely helpful as well. I would recommend this... dealership to anyone wanting to buy a quality used car.

Jamie was great. Answered all my questions. If he didn't know the answer, he said so and quickly found out the answer. He researched a new car for me and... got everything in order. Very down to earth and personable. Great experience!! Thank you!!

We've worked with this dealership under previous owners and current owners. The service under the previous owners was more personal, less corporate, more... friendly, more welcoming. We found this current experience a bit exasperating as we waited for a long time after agreeing to trade/buy, so paperwork could be done, with little feedback during the process. However, the salesperson, Jamie Fenton, made up for this. Jamie is appropriately low key, not at all pressuring (had he been, we would have walked); accommodating, pleasant, personable, human, relaxed. Got answers to our questions if he did not know them; ran interference with the management, etc. HE was the reason we traded and bought another car.

I went online to true car and very soon after I heard from Becky Hebert. We emailed and talked a couple of times and even though my lease wasn't up until... March my husband said lets go drive it. We went last Friday the 29th. We met Becky and she introduced us to Jamie Fenton. His knowledge of the vehicle was great and the test drive was great. We were then introduced to Ryan and very soon after we said yes to a very fair price and leased a beautiful XC40. The experience at Pioneer Valley was more than I anticipated, we were treated fairly and respectfully and no pressure, we will come back to look at another one a little closer to Denny's lease termination on his car. I cant wait for my new car to arrive. They are bringing it to me!

Owner, Carla, and all employees are overall very concerned about my needs and likes for a car. We discussed different models of the XC40 and picked the... right one for me.

Everything was handled courteously, timely, and professionally. Sales consultant Jamie was personable, competent and easy to talk to. Haven't used the... service department yet, so can't comment on that experience.

I felt that Holly was a professional the moment that we met and not just a "car salesperson". She helped me navigate the hard decision of which beautiful... Volvo suited me best, get the car and close the sale in a short period of time. I would recommend anyone to Holly if your in the market for a new Volvo or any car for that matter. Thanks Holly and have a Happy Thanksgiving!

Working with Jamie was a complete pleasure. He was never pushy. He listened carefully to what I was looking for in my new vehicle. He was polite, pleasant... and professional.

Joshua Elander had several vehicles lined up for me to test drive. He understand the price range where I wanted to be. He was very informative about... each vehicle that I test drove. I was very pleased with the professionalism and support.