Modern Mazda of Burlington

This was my 2nd maintenance service...all the staff were helpful and courteous. I was in and out in about 1hr 15 min. I'm really pleased they send you a video and give a heads up to any issues. Thanks Modern Mazda...you made the process quick and efficient....from a happy CX-5 driver!!

I had a wonderful experience. Everyone was very nice. No pressure. Bought my beautiful Mazda CX-5

Everyone was very nice and professional. Lee was very matter-of-fact and helpful throughout the entire process. He is very knowledgeable and walked me through all the features. I felt like I was listened to, my questions were answered, and both Lee and Kenneth were easy to work with and flexible. A great experience overall!

Easy and fast process in buying the car. No high sales pressure and quoted their price up front. No games or gimmicks.

Modern Mazda of Burlington employees are the best in the business. Kenneth, Billy, and Fred cared for my Mazda CX-5 like their own. The showroom is a comfortable and beautiful place. I look forward to getting my next Mazda from Modern Mazda of Burlington.

I loved how they accommodated my request. They didn't have the vehicle I wanted and they searched their system to locate the vehicle I wanted and have it delivered. Their customer service was top-tier.

Everyone was very friendly and helpful! All my questions regarding my new CX-5 were answered as well as information regarding my trade. What could be a very stressful process turned out to be smooth and straight forward!

I had a truly wonderful experience purchasing a CX-30 at Modern Mazda of Burlington, and I most highly recommend this location. I learned about Modern Mazda of Burlington through a friend and decided to look further. I was immediately greeted by David Trollinger upon my first inquiry, and he proceeded to provide the best service I could ask for. David was kind, funny, direct, and CARING. It was clear that he wanted me to be nothing short of satisfied with my decision. He was knowledgeable, providing helpful information about my vehicle options while on a test drive, and he was also extremely hard-working. He went back and forth several times in an effort to get me the best deal possible. I also appreciated the site manager's help while I was there -- when it came down to talking numbers, he was clear about where he realistically could and could not make adjustments and I appreciated that he delivered this information with intention and care. Going to a car dealership can be a stressful experience at times; salespeople can appear one-track-minded and make a customer feel pressured or as if they're part of a different team. This was not the case here. I felt like my best interest was truly taken into consideration. I had been looking to buy this car in several locations, including at one location that had a lower price tag. Ultimately, I opted for Mazda Burlington for several reasons: their transparency, excellent service, willingness to go above and beyond to meet my needs, the efficiency of how they operate, and as an added bonus, the beautiful color of the car. Also, I was planning to move between states shortly after buying the car and I needed a dealership that was going to help me navigate the complicated DMV paperwork and logistics. David was helpful and timely in his communication even far after I purchased the vehicle and he did everything in his power to ensure that I would be set and ready to go with my vehicle for my move. This is a smaller location than others (compared to larger cities like Durham for example), but I would argue that this adds even greater intimacy and care to the buying experience. They do not take customers for granted and will truly work with you. I am truly grateful and highly recommend this location. And always ask for David!

Knowledgeable, professional courteous staff. No pressure purchase experience. I will make sure that Modern Mazda of Burlington does all service and maintenance to my CX-50. I will recommend the dealership without reservation to any one that might be in the market for a Mazda.

Sales staff was professional, courteous and not pushy. We came in, looked at the cars to be available shortly and agreed to buy one when it was delivered.