Reviews
Write a reviewDavid was so very knowledgeable and helpful. An awesome experience here. We recommend coming here and especially ask for David Hair
David was so very knowledgeable and helpful. An awesome experience here. We recommend coming here and especially ask for David Hair
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The staff and Planet Auto Sales from the salesperson to the financing guy were very courteous, knowledgeable, and worked with us on our timeframe and not theirs. If you are looking for a great deal with no pressure and many answers...go to them. We will again!
The staff and Planet Auto Sales from the salesperson to the financing guy were very courteous, knowledgeable, and worked with us on our timeframe and not theirs. If you are looking for a great deal with no pressure and many answers...go to them. We will again!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They were very transparent about their cars and informative. They were not pushy at all and went out of their way to save the car we wanted. Their prices are pretty hard to beat aswell.
They were very transparent about their cars and informative. They were not pushy at all and went out of their way to save the car we wanted. Their prices are pretty hard to beat aswell.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Super simple and easy. Easiest car buying experience I have had. We showed up, asked about the car, got the keys, drove for a few minutes, looked it over, signed like 5 papers, wrote the check, drove off 45 minutes after we first arrived. Simple and uneventful.
Super simple and easy. Easiest car buying experience I have had. We showed up, asked about the car, got the keys, drove for a few minutes, looked it over, signed like 5 papers, wrote the check, drove off 45 minutes after we first arrived. Simple and uneventful.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We found a car we wanted. The salesman said its to late to look at financing today but fill this out and I will call you tomorrow. But when were done he had us wait.. why?? well they ran our credit report. But lied and said will let you know tomorrow. Never called.. 2pm I call them and he said sorry it didn't work out. We found they knew something was wrong the night before. Even though they lied we still wanted the car. We got our own financing with no issues. Called and talk to another salesman that said Tyson was out sick. So worked with Matt. Told him we have the financing and we wanted to take it and get it looked at. Well this was Saturday, so I said We want it until Monday put some gas in it and we will be there in one hour. He agreed. Just need some deposit for the long test drive. We arrived and the car was being driven off by another customer. We were not happy about this. Matt had put maybe 2 gal. of gas in it, but decided to sale it out from under Tyson. Well about this time Tyson shows up. Car is gone for about 30 minutes comes back and who knows whats going on for another 20 minutes. Tyson brings the keys to us, and I explained Matt wanted a deposit for us taking it until Monday. Explained several times, but he refused any deposit. Only asked if we had financing. Said its as good as yours. take it.(his phone is ringing the whole time) 2 hours later about time for them to close,, I get a text from Tyson asking when we are bringing it back. WHAT??? He tried to tell us he knew nothing about taking it until monday. After yelling at me for 10 minutes, going back and fourth. He said fine just keep it until Monday. What a joke. Well then a bunch fees were added Doc fee $499, VTR fee $299, 4 different fees for licensing, plates, emission/inspection// Promised to take some of them off. But never did.
We found a car we wanted. The salesman said its to late to look at financing today but fill this out and I will call you tomorrow. But when were done he had us wait.. why?? well they ran our credit report. But lied and said will let you know tomorrow. Never called.. 2pm I call them and he said sorry it didn't work out. We found they knew something was wrong the night before. Even though they lied we still wanted the car. We got our own financing with no issues. Called and talk to another salesman that said Tyson was out sick. So worked with Matt. Told him we have the financing and we wanted to take it and get it looked at. Well this was Saturday, so I said We want it until Monday put some gas in it and we will be there in one hour. He agreed. Just need some deposit for the long test drive. We arrived and the car was being driven off by another customer. We were not happy about this. Matt had put maybe 2 gal. of gas in it, but decided to sale it out from under Tyson. Well about this time Tyson shows up. Car is gone for about 30 minutes comes back and who knows whats going on for another 20 minutes. Tyson brings the keys to us, and I explained Matt wanted a deposit for us taking it until Monday. Explained several times, but he refused any deposit. Only asked if we had financing. Said its as good as yours. take it.(his phone is ringing the whole time) 2 hours later about time for them to close,, I get a text from Tyson asking when we are bringing it back. WHAT??? He tried to tell us he knew nothing about taking it until monday. After yelling at me for 10 minutes, going back and fourth. He said fine just keep it until Monday. What a joke. Well then a bunch fees were added Doc fee $499, VTR fee $299, 4 different fees for licensing, plates, emission/inspection// Promised to take some of them off. But never did.
- Customer service
- 2.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 2.0
- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Everything went smoothly, the staff was friendly and efficient. They shared their opinion on the vehicle we ended to purchasing and pointed us in the right direction. We enjoyed the experience.
Everything went smoothly, the staff was friendly and efficient. They shared their opinion on the vehicle we ended to purchasing and pointed us in the right direction. We enjoyed the experience.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sales representatives are super helpful and very nice. Matt made everything really easy for me. He had all the paperwork ready to go when I got there which was icing on the cake!
Sales representatives are super helpful and very nice. Matt made everything really easy for me. He had all the paperwork ready to go when I got there which was icing on the cake!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The sales person that I deal with was Tyson and he was very friendly and professional. As I was leaving the dealership I had a conversation with the person cleaning the vahicle and I was very surprised to see that that person was very professional as well.
The sales person that I deal with was Tyson and he was very friendly and professional. As I was leaving the dealership I had a conversation with the person cleaning the vahicle and I was very surprised to see that that person was very professional as well.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I would recommend this dealership, the guy that we got was really helpful for us and was amazing giving us a tour around the car. And the details I asked for was the carfax of the car and he did not hesitate to give us the details of the carfax right away. 😁
I would recommend this dealership, the guy that we got was really helpful for us and was amazing giving us a tour around the car. And the details I asked for was the carfax of the car and he did not hesitate to give us the details of the carfax right away. 😁
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They were very kind and helpful while I was looking for a new car. The salespeople were very helpful and able to make the process very smooth and quick.
They were very kind and helpful while I was looking for a new car. The salespeople were very helpful and able to make the process very smooth and quick.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase