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EchoPark Automotive Charlotte

(621 reviews)
Visit EchoPark Automotive Charlotte
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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(704) 815-6987 (704) 815-6987

Inventory

See all 299 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2018.
ECHO means Every Car, Happy Owner. Our entire business is built around delivering the best experience for you. In-store or online, we have thousands of great quality cars up to $3K less than the competition.

BUY WITH CONFIDENCE: All our cars go through an intensive 190-point inspection & reconditioning process.

SHOP HAPPY: You've got 7 days (up to 250 mi) to fall in love with your dream ride or we want it back.

GET FINANCING: Once you’ve found your dream ride, we can help you save time at the store by getting approved for a loan online.
EchoPark. Every Car, Happy Owner.

Meet our employees

Reviews

(621 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Charlotte from DealerRater.

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Dustin is a great person to work with my purchase in a

Dustin is a great person to work with my purchase in a vehicle. He is very knowledgeable about each vehicle that he shows me. He takes a few minutes to familiarize herself with the vehicle and show me the different things that the vehicle does.

Dustin is a great person to work with my purchase in a

Dustin is a great person to work with my purchase in a vehicle. He is very knowledgeable about each vehicle that he shows me. He takes a few minutes to familiarize herself with the vehicle and show me the different things that the vehicle does.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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THE WORST PERSON EVER TO TRY TO BUY A CAR WITH!

THE WORST PERSON EVER TO TRY TO BUY A CAR WITH!! SCAMMER! WILL LIE STRAIGHT TO YOUR FACE!!

THE WORST PERSON EVER TO TRY TO BUY A CAR WITH!

THE WORST PERSON EVER TO TRY TO BUY A CAR WITH!! SCAMMER! WILL LIE STRAIGHT TO YOUR FACE!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Ken the dream maker was the best I have ever had help me

Ken the dream maker was the best I have ever had help me purchase a vehicle I’m so pleased with the service I highly recommend dealing with echo park and Ken the dream maker.

Ken the dream maker was the best I have ever had help me

Ken the dream maker was the best I have ever had help me purchase a vehicle I’m so pleased with the service I highly recommend dealing with echo park and Ken the dream maker.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

"Thank you for choosing Echo Park and trusting Ken the Dream Maker with your vehicle purchase! We're thrilled to hear about your positive experience and we appreciate the recommendation. We look forward to helping you in the future!" #DreamTeam #CustomerSatisfaction

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Jamar has been exceptional to work with!

Jamar has been exceptional to work with! From start to finish, he made us feel welcome and genuinely appreciated. He answered all of our questions with patience and clarity, making the process smooth and comfortable. What stood out the most was his dedication, he even came in early the next morning to help us close the deal. We truly appreciate his professionalism and outstanding service. Highly recommend! I’m happy with my purchase of my 2023 Lexus IS 350

Jamar has been exceptional to work with!

Jamar has been exceptional to work with! From start to finish, he made us feel welcome and genuinely appreciated. He answered all of our questions with patience and clarity, making the process smooth and comfortable. What stood out the most was his dedication, he even came in early the next morning to help us close the deal. We truly appreciate his professionalism and outstanding service. Highly recommend! I’m happy with my purchase of my 2023 Lexus IS 350

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, it was a pleasure working with you! We are thrilled to hear that you had a positive experience with our team, especially Jamar. Delivering exceptional service is our top priority and we are glad it reflected in your purchase of the 2023 Lexus IS 350. Thank you for choosing us and we look forward to serving you again in the future! #customerobsessed

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Good customer service, good customer care, and attention

Good customer service, good customer care, and attention to detail. Made me and my wife feel welcome. Informative and helpful in the process.

Good customer service, good customer care, and attention

Good customer service, good customer care, and attention to detail. Made me and my wife feel welcome. Informative and helpful in the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are thrilled to hear that our team provided you and your wife with excellent customer service and attention to detail. We strive to make our customers feel welcome and we're happy to hear we succeeded. Thank you for choosing EchoPark.

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The buying experience was extremely easy.

The buying experience was extremely easy. The pricing was fair. Richie was our sales representative he was very helpful and detailed.

The buying experience was extremely easy.

The buying experience was extremely easy. The pricing was fair. Richie was our sales representative he was very helpful and detailed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Jamaur was very helpful and honest.

Jamaur was very helpful and honest. He worked hard to get us a deal that make us all happy.

Jamaur was very helpful and honest.

Jamaur was very helpful and honest. He worked hard to get us a deal that make us all happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled that you had a 5-star experience with us. Our goal is to be the #1 used-car-buying experience in every market we serve, and feedback like yours helps us get there. Enjoy your new vehicle, and may it take you on countless amazing journeys!

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I had the pleasure of buying a 2023 Mazda and Mike was

I had the pleasure of buying a 2023 Mazda and Mike was very helpful and insightful throughout the whole process!

I had the pleasure of buying a 2023 Mazda and Mike was

I had the pleasure of buying a 2023 Mazda and Mike was very helpful and insightful throughout the whole process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had a 5-star experience with us. Congratulations on your new vehicle! We wish you many happy miles ahead, and we’re here for anything you need on your journey. Safe travels and enjoy the ride!

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The buying experience is relatively easy and painless

The buying experience is relatively easy and painless compared to other dealers. Our salesperson was friendly and knowledgeable and she made the purchase of our new vehicle very simple and easily answered any questions we had.

The buying experience is relatively easy and painless

The buying experience is relatively easy and painless compared to other dealers. Our salesperson was friendly and knowledgeable and she made the purchase of our new vehicle very simple and easily answered any questions we had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! It means the world to us to know that you had a 5-star experience. Congratulations on your new purchase! We’re confident it will serve you well for many miles to come. Please know that we’re always here for you. Enjoy the journey ahead!

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Most pleasant experience ever buying a car.

Most pleasant experience ever buying a car. Tia our salesperson made everything very easy. She was very knowledgeable and so helpful.

Most pleasant experience ever buying a car.

Most pleasant experience ever buying a car. Tia our salesperson made everything very easy. She was very knowledgeable and so helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! It means the world to us to know that you had a 5-star experience. Congratulations on your new purchase! We’re confident it will serve you well for many miles to come. Please know that we’re always here for you. Enjoy the journey ahead!

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