Reviews
Write a reviewGood customer service.Takes to long to get service done...
Good customer service. Takes to long to get service done there. Takes longer then promised time
Although I believe the overall service cost is too...
Although I believe the overall service cost is too expensive, the enployeesI worked with did a very fine job
Thank you, Jeff, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
The advisor Kevin was helpful .. been to different...
The advisor Kevin was helpful .. been to different dealerships and this one is spectacular .. the technician was amazing taking care of my vehicle
Thank you for your business and this review. We're happy to hear Kevin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Great people. They just didn't have the model car I...
Great people. They just didn't have the model car I really wanted. I'll go back to them again when I look for another vehicle.
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Santa Monica Maserati Alfa Romeo FIAT!
Great customer service from elena redkin, we got the that...
Great customer service from elena redkin, we got the that we wanted Thanks to the whole team that day also
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Elena could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Friendly, knowledgeable and very accessible. Could not...
Friendly, knowledgeable and very accessible. Could not ask for more. This is from being greeted to very knowledgeable service advisor to the minute I paid my bill and left. I am in hospitality so these details really matter to me. Well done!
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!
Service department personnel are friendly and efficient....
Service department personnel are friendly and efficient. $250.00 for an oil change is ridiculous, especially when I had to bring it back to correct the overfill. Also, failing to honor the “first service free” promise due to a delay caused by the pandemic is chicken xxxx.
Thank you for taking the time to submit a review. We take pride in the quality of work that we complete and are glad to hear you found our staff to be friendly and efficient. It is regrettable however that the cost of your repairs was more than you had anticipated. If you would like to further discuss your concerns, feel free to contact me at your convenience.
I have had my Alfa Romeo Giulia serviced here and the...
I have had my Alfa Romeo Giulia serviced here and the Giulia I leased before that as well. I have always received good service and everything was done right. I will definitely continue to take my car here.
Thank you for taking the time to share your thoughts on working with Giulia and our team. We're glad to hear we delivered such a great experience!
They are the best dealership to deal with, every time...
They are the best dealership to deal with, every time I’ve taken my car to get serviced it’s always top-notch. Big kudos to Casey!
Thank you so much for your kind words for Casey, and for taking the time to leave us this wonderful feedback!
Great and friendly team. Helped me get what I want....
Great and friendly team. Helped me get what I want. They'll make sure you're happy and satisfied upon getting your new car. Thanks
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.