[{"id":594341,"firstName":"Casey","lastName":"Head","titleText":"Sales Manager","shortBioText":"I've been in the Auto Industry since 1997. I was born and raised here in Northern Kentucky and love the area! Nothing makes me happier inside of my job than making guests feel comfortable and happy with their buying or leasing experience. We are blessed with a wonderful Dealership and Staff here at Infiniti of Northern Kentucky, and I'm proud to be a part of it!","emailTxt":"casey@infinitinky.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/952eb2fdb476.jpg","drDealerId":115288,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"846806400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":594340,"firstName":"John","lastName":"Jorge","titleText":"Product Specialist","emailTxt":"john@infinitinky.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/2747bc6b9c33.jpg","drDealerId":115288,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":594344,"firstName":"Mike","lastName":"Wilson","titleText":"Service Manager","emailTxt":"mike@infinitinky.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/b29545d869ea.jpg","drDealerId":115288,"dealerEmpStartDtUtc":"1538352000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":594301,"firstName":"Stephen","lastName":"Tevis","titleText":"N/A","emailTxt":"tevis@infinitinky.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":115288,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":594342,"firstName":"Bob","lastName":"Johnson","titleText":"Product Specialist","emailTxt":"bob@infinitinky.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":115288,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":594343,"firstName":"Credo","lastName":"Bizimana","titleText":"Product Specialist","emailTxt":"credo@infinitinky.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":115288,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":594346,"firstName":"Korey","lastName":"Weaver","titleText":"Asst. Service Consultant","emailTxt":"korey@infinitinky.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/3d1e7a9af869.jpg","drDealerId":115288,"dealerEmpStartDtUtc":"1541030400","certifiedEmployee":false,"deptDscrp":"Service"}]

INFINITI of Northern Kentucky

Rectangle 48
Sales 9:00 AM - 7:00 AM
Service 7:30 AM - 5:30 PM

INFINITI of Northern Kentucky Hours

Sales

Monday

9:00 AM - 7:00 AM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2018

Thank you for making your way to INFINITI of Northern Kentucky, your certified INFINITI dealer serving drivers throughout Fort Wright and the surrounding areas. At our dealership, you'll find a solid selection of new INFINITI models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.

...



Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of INFINITI technicians on staff.

"INFINITI is the brand, INFINITI of Northern Kentucky is the destination!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
36 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 18, 2019

    We had a great experience with John. And Stephen came through on everything that was promised. Great experience and very happy customer! We will be back.

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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Jorge

    Product Specialist

    (5.0) 8 reviews

    Stephen Tevis

    (5.0) 5 reviews

  • 5.0 out of 5
    July 16, 2019

    We came up from Lexington to purchase a used VW Atlas that we found online. We had our 15 month old little boy with us and I was kind of worried about... how he would act in that atmosphere. Very quickly that worry was put to rest. Everyone was great and loved watching him walk and crawl around. They also got us processed and out very quickly. We had a wonderful experience and would definitely recommend them.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Jorge

    Product Specialist

    (5.0) 8 reviews

  • 5.0 out of 5
    July 10, 2019

    I was in for an oil change, but I got much more! Not only did I get my oil changed, but I got an overall evaluation of my car, PLUS a car wash. You can't... beat that!!

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Casey Head

    Sales Manager

    (4.9) 16 reviews

    Credo Bizimana

    Product Specialist

    NOT RATED

    Korey Weaver

    Asst. Service Consultant

    NOT RATED

  • 5.0 out of 5
    July 9, 2019

    Best car buying experience I had in my LIFE. 68 years old and purchased many cars in many states , never as easy at Inifiniti of N, Kentucky. Thanks... again IONK

    5.0 out of 5
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    Not Applicable
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Jorge

    Product Specialist

    (5.0) 8 reviews

    Stephen Tevis

    (5.0) 5 reviews

  • 5.0 out of 5
    July 9, 2019

    I came to the NKY Infiniti after researching suv's that I wanted to purchase. I found an suv that had all the bells & whistles I wanted. My salesman's... name was John. He was honest, informative and not pushy at all! It was a really great experience!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Casey Head

    Sales Manager

    (4.9) 16 reviews

    John Jorge

    Product Specialist

    (5.0) 8 reviews

  • 5.0 out of 5
    July 6, 2019

    Brought in for a recall, but also had another issue that was resolved quickly. I was able to share a video of my issue and they were able to identify... it before it went back to the service technicians. Thanks!

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Wilson

    Service Manager

    (5.0) 8 reviews

  • 5.0 out of 5
    July 3, 2019

    Great customer service. I would highly recommend Infinity of Northern Kentucky if you looking for new or used vehicle! Everyone I came into contact with... was friendly and helpful!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Credo Bizimana

    Product Specialist

    NOT RATED

  • 5.0 out of 5
    July 3, 2019

    The customer was great and they helped me and made it possible to get the vehicle that I wanted which was the QX60 Luxe AWD.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Casey Head

    Sales Manager

    (4.9) 16 reviews

  • 5.0 out of 5
    July 2, 2019

    Working with John J. And Casey was a great experience for me. They were very knowledgeable and the service was outstanding! They both worked very hard... to get me at my price point for what I wanted. If you are looking for an infiniti stop by and see them. I went to another Infiniti dealer in Ohio and was disappointed with them. They wouldnt budge and didnt seem to care. Chet

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Casey Head

    Sales Manager

    (4.9) 16 reviews

    John Jorge

    Product Specialist

    (5.0) 8 reviews

  • 5.0 out of 5
    June 26, 2019

    As soon as I walked in the dealership I was greeted with a smile and immediately was set up with a salesman. We test drove a couple of cars and when I... fell in love with one he worked with me to make my Dream a reality! My Moma and I met both managers who checked in constantly and made us feel so welcome. The whole process alone made me an Infiniti Lifer!!! I would recommend this store to anyone and everyone.

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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Casey Head

    Sales Manager

    (4.9) 16 reviews

    John Jorge

    Product Specialist

    (5.0) 8 reviews

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