INFINITI of Northern Kentucky
INFINITI of Northern Kentucky Hours
Inventory
About Our Dealership
Thank you for making your way to INFINITI of Northern Kentucky, your certified INFINITI dealer serving drivers throughout Fort Wright and the surrounding areas. At our dealership, you'll find a solid selection of new INFINITI models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
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Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of INFINITI technicians on staff.
"INFINITI is the brand, INFINITI of Northern Kentucky is the destination!"
Service
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
Read reviews that mention:
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October 19, 2020
Service on my '07 TL was completed in a timely manner with a same day appointment. They also patched my tire I mentioned as well
Does recommend this dealerCame in for service or repair0 people out of 0 found this review helpful. Did you?
Worked with:Mike WilsonAsst. Service Manager
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October 16, 2020
As always excellent job, very good experience. All members of the service team are helpful and courteous. Work was done timely, communication was excellent.... top notch
Does recommend this dealerCame in for service or repair0 people out of 0 found this review helpful. Did you?
Worked with:Mike WilsonAsst. Service Manager
Charles BackService Director
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October 14, 2020
Infiniti of Northern Kentucky valet service worked out perfectly for me. I'm a remote worker and the valet texted me when he arrived to pick up and deliver... my vehicle. The electronic invoice sent by the dealership was easy to pay. This is a very nice service for those who are not able to take their vehicles in person for service.
Does recommend this dealerCame in for service or repair0 people out of 0 found this review helpful. Did you?
Worked with:Mike WilsonAsst. Service Manager
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October 13, 2020
I enjoy the NKY dealership and the service I receive, its so easy to make an appointment! They take very good care of my vehicle, don't waste my time and... treat me very well! I will say that the tail light that I had replaced was more expensive than getting my rear brakes serviced which was kind of ridiculous! More importantly, to me this indicates a problem with Infiniti's "replacement parts model" and is not the fault of this dealership.
Does recommend this dealerCame in for service or repair0 people out of 0 found this review helpful. Did you?
Worked with:Mike WilsonAsst. Service Manager
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October 9, 2020
Infiniti of NKY provided an awesome experience. The job was completed sooner than I expected. My questions & concerns were addressed beyond my expectations!... Awesome job!
Does recommend this dealerCame in for service or repair0 people out of 0 found this review helpful. Did you?
Worked with:Mike WilsonAsst. Service Manager
J. Stephen TevisEXECUTIVE MANAGER
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October 7, 2020
Customer service was outstanding throughout the entire process of test driving cars to actually buying the vehicle. The entire experience from arrival... on the lot to the completion of the sale was the best car buying experience my wife and have ever been involved in during our car buying lifetime.
Does recommend this dealer0 people out of 0 found this review helpful. Did you?
Worked with:Rob MartinSales
J. Stephen TevisEXECUTIVE MANAGER
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October 4, 2020
Everything was seamless and transparent. The dealership was extremely easy to work with and answered all questions. Couldn't ask for any more. Very positive....
Does recommend this dealer0 people out of 0 found this review helpful. Did you?
Worked with:Marcus PowellNew Car Sales Manager
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October 2, 2020
I can honestly say this was the best car buying experience I have EVER had!! Great staff, all were so helpful in anything I needed. Thank you Stephen,... John, Marcus and Infiniti of Northern Kenticky. I couldnt be happier and I most definitely will return when we are ready to buy another!!
Does recommend this dealer0 people out of 0 found this review helpful. Did you?
Worked with:Marcus PowellNew Car Sales Manager
John JorgeProduct Specialist
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October 2, 2020
They fixed my recalled airbag at no cost, and fixed it in a hour, and the staff was friendly and helpful , Also the dealership waiting room was clear and... had nice seating.
Does recommend this dealerCame in for service or repair0 people out of 0 found this review helpful. Did you?
Worked with:Mike WilsonAsst. Service Manager
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September 30, 2020
Everyone at the dealership makes sure you feel welcome. The service team was ready when I arrived, on time, and very efficient! Since it was my first oil... change since I purchased my car, the sales team picked up the tab!!
Does recommend this dealerCame in for service or repair0 people out of 0 found this review helpful. Did you?
Worked with: