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Hertz Car Sales Cleveland

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)
Sales hours: 12:00pm to 5:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Experience

The easiest car purchase process I ever did. No pressure, willing to work with what you have, none of the 'let me talk to my manager.' Just a great overall experience.

Great Experience

The easiest car purchase process I ever did. No pressure, willing to work with what you have, none of the 'let me talk to my manager.' Just a great overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're so glad to hear that you had a great experience, Anka! No pressure is what we aim for. We hope you'll keep us in mind if you're ever in the market again.

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BUY A CAR SOMEWHERE ELSE SO U DONT REGRET IT!

Medina loc. Had major issue within a wk. They refused to take it back but fixed it. Before our 2nd pymt due we have a 2nd major issue. Gas is pouring out, can't even drive it. They said "oh sorry". They won't even look at it. Told me they don't have a service dept. Even tho they serviced it the 1st time.

BUY A CAR SOMEWHERE ELSE SO U DONT REGRET IT!

Medina loc. Had major issue within a wk. They refused to take it back but fixed it. Before our 2nd pymt due we have a 2nd major issue. Gas is pouring out, can't even drive it. They said "oh sorry". They won't even look at it. Told me they don't have a service dept. Even tho they serviced it the 1st time.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We sincerely apologize for this and can understand your frustration completely. We will reach out to the local team to address this issue, but you can also email us at help@hertzcustomercare.com with your contact info so we may further investigate. Thank you for taking the time to leave this.

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