The easiest car purchase process I ever did. No pressure, willing to work with what you have, none of the 'let me talk to my manager.' Just a great overall... experience.
We're so glad to hear that you had a great experience, Anka! No pressure is what we aim for. We hope you'll keep us in mind if you're ever in the mar...ket again.
Medina loc. Had major issue within a wk. They refused to take it back but fixed it. Before our 2nd pymt due we have a 2nd major issue. Gas is pouring out,... can't even drive it. They said "oh sorry". They won't even look at it. Told me they don't have a service dept. Even tho they serviced it the 1st time.
We sincerely apologize for this and can understand your frustration completely. We will reach out to the local team to address this issue, but you can... also email us at help@hertzcustomercare.com with your contact info so we may further investigate. Thank you for taking the time to leave this.