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Nissan of Van Nuys

(876 reviews)
Visit Nissan of Van Nuys
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–5:00pm
Tuesday 9:00am–9:00pm 7:00am–5:00pm
Wednesday 9:00am–9:00pm 7:00am–5:00pm
Thursday 9:00am–9:00pm 7:00am–5:00pm
Friday 9:00am–9:00pm 7:00am–5:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 9:00am–9:00pm Closed
New (866) 318-1221 (866) 318-1221
Used (866) 957-9086 (866) 957-9086
Service (866) 670-0860 (866) 670-0860

Reviews

(876 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Van Nuys from DealerRater.

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Good prices and nice people.

Good prices and nice people. I'll go back when I need further maintenance. The waiting area is clean and I liked that they dropped me off at home and picked me up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Stamcfadden, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. If you have any further questions, please give us a call. We're always happy to help!

Gabriela Gamboa was very professional and excellent

Gabriela Gamboa was very professional and excellent costumer service. I am very happy with my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Westartwoodwork, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Van Nuys!

Dealer response

Westartwoodwork, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.

Awesome staff and and awesome service.

Awesome staff and and awesome service. My go to place for all of my Pathfinder maintenence needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

Dealer response

Meelo, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Website link did not update about the status.

Website link did not update about the status. When can was dropped off in front, it was just left there with keys inside, anyone could of drove off with it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Slon245, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We are always more than happy to assist you if anything else comes up. Take care!

Dealer response

Slon245, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We are always more than happy to assist you if anything else comes up. Take care!

The employee are very professional they welcome

The employee are very professional they welcome Custumers in short time of arrival they explain the job they will do to the vehicles and do recomendaciones needed to prevent future problems

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sonyhernandez05, thank you for the high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Dealer response

Sonyhernandez05, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

I had an appointment at 8:00 am and I was there on time

I had an appointment at 8:00 am and I was there on time but a had to wait for more than 10 mins in my car before someone approached

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Daniel, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Mi mejor servicio es del señor Nazario Sánchez resuelve

Mi mejor servicio es del señor Nazario Sánchez resuelve todas mis dudas 10 para el

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Deducted a star for service because I’m certain in the

Deducted a star for service because I’m certain in the process of attempting to check my tires and reset psi they actually let air out of my tires leaving them below the safe psi. The morning following service all 4 of my tires were between 28-29 psi and the car alarm displayed. I’ve never seen all 4 tires loose air pressure at the same time in my life nor was that the state they were at when I brought my car in (only for an unrelated recall notice). So someone must have inadvertently let the air out of my tires.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Pamdesigns, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Nazario S.

Nazario S. and Eduardo Quizado went above and beyond to please. I'm very happy with my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Ana Moncada, thank you for the high star rating! We look forward to your next visit! Take care!

Mr. Nazario is a fantastic senior service advisor. He

Mr. Nazario is a fantastic senior service advisor. He brings top tier knowledge and outstanding customer service! Thankful for everything he does!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Fabianjoseroman, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.