Reviews
Write a reviewWas recommended to Tessa from a coworker who had...
Was recommended to Tessa from a coworker who had purchased a truck from her. Was given great service , helping me to find what I was after , very pleased with her helpfulness and ability to locate my request and finalize the transaction . Will as well recommend her in the future to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We service both of our vehicles at Oxford Dodge and could...
We service both of our vehicles at Oxford Dodge and could not be happier with the professionalism, competency and courtesy of the Service Dept. Both of our vehicles recently had recurring, persistent issues that were difficult to diagnose and fix. The Service Dept took the time to listen to our concerns and get it right - even if it took a few tries! There was no charge for the repeat diagnostic work and upgraded parts that were still under warranty.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchased a 2012 journey in December 2021, expected...
Purchased a 2012 journey in December 2021, expected everything to be working. Not the case tried the rear air condition today July , not working !! No help from Oxford ,tried to sell me a warranty Wow !! Won’t buy there again. Especially when a pandemic is raging!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Terrible. Called and made it clear I wanted to come for...
Terrible. Called and made it clear I wanted to come for my FREE oil change , explained it was bought at different place, and it was a free one, they said was ok then made me pay. TERRIBLE customer service!!!!!!!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Had a great experience with purchasing my first car at...
Had a great experience with purchasing my first car at oxford dodge. And for my buddy veton thank you for an easy and smooth process. Good service and very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Made you feel like family!!!!
After a very long 4 months of being in the hospital , 4 surgeries due to another ,amputation,I was at the lowest I had been.Now Realizing it was time to purchase a wheelchair accessible van to transport my husband, I contacted Oxford Mobility where a Wonderful gentleman Michael Blow replied to my msg. right away . I told him what we had to spend and what I had hoped to get and he was an Angel. The day I brought my husband home, we stopped at Oxford on our way home to see a van Mike had for us to look at , and of course my husband and I both loved it. What I will never forget is, Mike shook my husbands hand and said "Rick I will do whatever I can so you can have this van " and he did just that! I don't know what we would have done without Mike and his boss Mike Beach! They made me feel like family , looking out for our best interest and finding us an amazing van ! From the bottom of our hearts ! THANKYOU Mike !! We have told everyone we know about you and your Compnay !!! 😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone that helped me out at Oxford Dodge was great!...
Everyone that helped me out at Oxford Dodge was great! Both Dan Head in sales and Andrea Worthy in finance were quick to get us in our new vehicle, super patient and helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Amber, Thank you for the kind words and for taking the time to review your recent sales experience. So glad Dan could find you the vehicle you wanted :)
Fantastic service all round. Matthew and Andrea were...
Fantastic service all round. Matthew and Andrea were very attentive and helpful from start to finish. We will recommend this dealership to all our friends and family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recently purchased our new vehicle here and we were very...
Recently purchased our new vehicle here and we were very satisfied with the dealership. Clean, bright, comfortable waiting areas, complimentary coffee, and modern bathrooms Our sales rep, Dan Head was great to work with- no pushy sales tactics, just straightforward, patient, and knowledgeable, with his background as a mechanic and head of service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to tell us about your recent buying experience with Dan. He is a wealth of knowledge! Very glad he helped you find a vehicle to fit your needs. We appreciate your business :) Enjoy your new vehicle!
Had a great experience with purchasing a used Jeep...
Had a great experience with purchasing a used Jeep Cherokee from Matt at this location. It was a smooth and easy process from the start and they were able to help find the right vehicle for me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Hillary! Thanks so much for taking the time to tell us about your recent purchase here at Oxford Dodge. Matt is so knowledgeable and really makes the whole buying experience a breeze. Enjoy your new Cherokee!