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Buick GMC Cadillac Pensacola

4.8 out of 5 4.8
Rectangle 48
Sales 8:00 AM - 6:30 PM
Service 7:30 AM - 5:30 PM

Buick GMC Cadillac Pensacola Hours

Sales

Monday

8:00 AM - 6:30 PM

Tuesday

8:00 AM - 6:30 PM

Wednesday

8:00 AM - 6:30 PM

Thursday

8:00 AM - 6:30 PM

Friday

8:00 AM - 6:30 PM

Saturday

8:00 AM - 5:30 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2018

Why should you buy from Buick GMC Pensacola? Our unmatched service and diverse Buick, GMC inventory have set us apart as

...

the preferred dealer in Pensacola. Visit us today to discover why we have the best reputation in the Pensacola area.

"Empowered to serve - We Step Together."

Service

Oil, Filter Change

$48.95 and up*

Wheel Balance

$32.95 and up*

Cabin Filter Replacement

$42.95

Wiper Blade Replacement

$39.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
86 lifetime reviews. Includes reviews of Buick GMC Cadillac Pensacola from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 20, 2019

    Extremely helpful on resolving issued and straight to the point. Worked hard for the sale and was very patient when asked questions and had concerns. ... Seek him out when you go to this dealership you won't regret it!

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Lewis Reddoch

    Pre-Owned Sales Manager

    NOT RATED

    David Prinzel

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    April 24, 2019

    Patty Hayles help me way too much she went among and beyond to get me the right car with the best price!!! Couldnt get better service! Definitely coming... back!!!10

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

    Worked with:
    John Lassiter

    General Sales Manager

    NOT RATED

  • 5.0 out of 5
    April 24, 2019

    I had the best experience ever buying a new car from Willy. She went over all of the details on my car and preset everything for me like my old car was.... Plus the manager was able to keep my payment the same on a BRAND NEW CADILLAC! This will be my first of many vehicles from them. They listened to me and earned my business for life from sales and service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Lassiter

    General Sales Manager

    NOT RATED

    Jonathan Sparks

    Service Advisor

    NOT RATED

    Rick Sheehy

    Website Administrator

    NOT RATED

    Willy Park

    Sales & Leasing Professional

    NOT RATED

  • 1.0 out of 5
    April 23, 2019

    Brad can't do more than 1 thing at at time.he had 2 customers and couldn't handle it. We took a vehicle for a test drive . Was ask to come in office.I... did. He then went to another office to talk to someone,then they went outside to look at vehicle I was looking at. Then they came back in and disappear. Then he came back and was like I will text u tomorrow.Then got a phone call from him today saying it was sold. I was never even given opportunity to discuss numbers or anything. I don't think he should be a salesman. He didn't seem interested in helping me at all

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brad Boes

    Sales & Leasing Professional

    NOT RATED

  • 5.0 out of 5
    April 6, 2019

    Great place love the managers and the brand. They help me from the start to finish. The internet department started and went to the store to drive the... vehicle. Everything was great just that the vehicle wasn't big enough for me. Appreciate everything. thanks again.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Lassiter

    General Sales Manager

    NOT RATED

    Paul Squazzo

    Sales & Leasing Professional

    NOT RATED

    Rick Sheehy

    Website Administrator

    NOT RATED

  • 5.0 out of 5
    March 2, 2019

    JJ went way out of his way to make our buying experience pleasant. He was very knowledgeable, friendly,and helpful in answering all our questions. We... are not from Pensacola and he suggested a wonderful place for us to eat lunch while we were waiting to make our decision. He then spent time going over all the features and even helping us in setting up some of them. Nick Mead made the experience of signing all the paperwork fun and was very helpful in answering any questions we had. We will definitely recommend this dealership to others!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Juergen John "JJ" Hommer

    Sales and Leasing Professional

    (5.0) 31 reviews

    Nick Mead

    Business Manager

    NOT RATED

  • 5.0 out of 5
    February 28, 2019

    JJ is a great guy and salesman. He really takes care of you in so many ways. He definitely deserves a raise in my opinion.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Juergen John "JJ" Hommer

    Sales and Leasing Professional

    (5.0) 31 reviews

    Nick Mead

    Business Manager

    NOT RATED

  • 5.0 out of 5
    February 7, 2019

    JJ Hommer was once again an exceptional maestro of the best car deal around. This makes my 15th auto purchase from this dealership and the 8th for JJ... himself. Truly takes care of the customer before, during, and after the sale. Glad to be back in a GMC and looking forward to the next car purchase with JJ.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Juergen John "JJ" Hommer

    Sales and Leasing Professional

    (5.0) 31 reviews

  • 5.0 out of 5
    January 29, 2019

    My 5th purchase working with JJ as my sales advisor at this dealership. He makes the car buying experience pleasant and stress free for the buyer. ... I don't think management appreciates how hard he works to keep his buyers happy or the value in the relationships he builds with his customers to keep them returning year after year. JJ will go to bat for the buyer every time to help with that few extra dollars in a trade or the bottom line. I have never had to spend countless hours in the dealership haggling over price. JJ always makes delivery fun and easy. He will skip his lunch and buy you some GM wear to see a smile and get on your way quickly. This is very important to me. I have had some issues with GM recently and was ready to move on to another Car Company, but working with JJ has reeled me back in to GM and I am happy that I did. Thank you JJ and the Gentleman and the dealership formerly known as Vince Whibbs. I look forward to working with Step One for years to come.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Juergen John "JJ" Hommer

    Sales and Leasing Professional

    (5.0) 31 reviews

    Mark Whibbs, Jr

    Sales Manager

    (4.4) 8 reviews

    Nick Mead

    Business Manager

    NOT RATED

  • 5.0 out of 5
    December 2, 2018

    Quick contacting me. Offered to help any way they could. When I do decide to purchase a vehicle I will keep them in mind. Thanks

    5.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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