Reviews
Guys were great. Listened to our concerns and presented a product for our needs. Shannon, Todd and Chad are great, very knowledgeable and will treat you right. Great experience considering we weren't going to buy anything for a few months, but extremely happy we did.
Guys were great. Listened to our concerns and presented a product for our needs. Shannon, Todd and Chad are great, very knowledgeable and will treat you right. Great experience considering we weren't going to buy anything for a few months, but extremely happy we did.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Taylor was extremely helpful, knowledgeable and kind. Excellent service! Thanks for all your work and time. I have never purchased a car before where I didn’t feel pushed. Chad was wonderful too. I trusted every part of the transaction and I’m thrilled with my new car!
Taylor was extremely helpful, knowledgeable and kind. Excellent service! Thanks for all your work and time. I have never purchased a car before where I didn’t feel pushed. Chad was wonderful too. I trusted every part of the transaction and I’m thrilled with my new car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the shoutout, For Taylor and Chad! We’re stoked you had such a smooth, pressure-free experience and felt totally taken care of throughout the whole process. Giving you honest, expert service is what we’re all about, and we’re so glad you’re loving your new ride. We really appreciate the feedback and can't wait to see you again! #TEAM TANNER
The only reason I gave 4 stars instead of 5 is because I tried to book service online and it showed no openings for 10 days out. I called and spoke with Max and was able to get in the next day. you should fix your online scheduling for customer convenience
The only reason I gave 4 stars instead of 5 is because I tried to book service online and it showed no openings for 10 days out. I called and spoke with Max and was able to get in the next day. you should fix your online scheduling for customer convenience
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Dear ABLISS0, Thank you for bringing this to our attention. We sincerely apologize for the frustration caused by our online scheduling system. We strive to provide a seamless experience from start to finish, and it is clear that we missed the mark in this instance. We appreciate you mentioning Max and are glad he was able to get you taken care of quickly once you called. Please be assured that we are looking into our online booking interface to ensure it accurately reflects our true availability so that other customers do not encounter this same issue. Thank you for your feedback, and we look forward to providing you with a 5-star experience during your next visit.
Excellent customer service. I was well taken care of and had all of my questions answered about my new car!
Excellent customer service. I was well taken care of and had all of my questions answered about my new car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Dear BECKYM4444, thank you so much for taking the time to share your feedback! We are thrilled to hear that you experienced excellent customer service and that our team was able to provide all the information you needed regarding your new Nissan. Ensuring our customers feel confident and well-informed is our top priority. We appreciate your business and hope you are thoroughly enjoying your new vehicle!
I was totally happy with Shannon and all the other Tanner employees I came in contact with. 👍
I was totally happy with Shannon and all the other Tanner employees I came in contact with. 👍
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your positive experience, RDANDANELL! We are thrilled to hear that you were happy with the service you received from Shannon and the entire Tanner team. Providing a seamless and welcoming environment for our customers is our top priority, and it is wonderful to know that our efforts hit the mark for you. We truly appreciate your feedback and hope you are enjoying your new vehicle! #TEAMTANNER
Great service, friendly all the way around. Helped with answering all our questions. Thank you Tanner Motors.
Great service, friendly all the way around. Helped with answering all our questions. Thank you Tanner Motors.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We sincerely appreciate your positive feedback regarding your experience at Tanner Nissan. Our team takes great pride in providing professional service and ensuring that all of our customers' questions are thoroughly addressed. Thank you for choosing us; we look forward to serving you again in the future. #teamtanner
When I purchased my truck I was told I would receive 2yrs of free oil changes or up to 24000 miles of oil changes. 8 was charged for my fourth oil change in this time period at a milage of just over 21300. They would not honor the 2yr 24000 policy and began to tell me that the oil change intervals are typically around every 7000 which no service tech would recommend, let alone they told me to change the oil every 6000 max. Very disappointed in this dealership from purchase to maintenance of my truck.
When I purchased my truck I was told I would receive 2yrs of free oil changes or up to 24000 miles of oil changes. 8 was charged for my fourth oil change in this time period at a milage of just over 21300. They would not honor the 2yr 24000 policy and began to tell me that the oil change intervals are typically around every 7000 which no service tech would recommend, let alone they told me to change the oil every 6000 max. Very disappointed in this dealership from purchase to maintenance of my truck.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing your concerns regarding your service experience to our attention. We would like to investigate this matter thoroughly; however, we require additional information to proceed. As your review does not include your full name or vehicle identification number (VIN), we are currently unable to look up your service records. Please contact Chad in our business office or Todd your sales person, directly at your earliest convenience so that we may work toward a resolution.
Good, friendly service. we are confident that the service will always be exceptional. Would recommend!
Good, friendly service. we are confident that the service will always be exceptional. Would recommend!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and for choosing Tanner Nissan for your service needs. We are thrilled to hear that you had a great experience, and we truly appreciate your recommendation. We look forward to providing you with exceptional service again in the future!
These guys are always awesome! I recommend Tanner to everyone looking far a new or used vehicle.
These guys are always awesome! I recommend Tanner to everyone looking far a new or used vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback. We are thrilled to hear that you had such a positive experience with our service team! Providing efficient, friendly, and high-quality care is our top priority, and we are delighted that we hit the mark during your recent visit. We truly value your business and your recommendation. Our team works hard to ensure every customer leaves satisfied, and knowing that we met your expectations is the greatest compliment we could receive. We look forward to seeing you again for your future service needs. If there is ever anything else we can do to assist you, please do not hesitate to reach out. Best regards, Teamtanner
Everyone from sales to finance and extended warranty and the service department are top notch and very knowledgeable. Would recommend Tanner to anyone.
Everyone from sales to finance and extended warranty and the service department are top notch and very knowledgeable. Would recommend Tanner to anyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dear MCHARP79, Thank you so much for taking the time to share such a positive experience! We are thrilled to hear that our team across sales, finance, extended warranty, and service departments provided you with knowledgeable and top-notch assistance. It is always our goal to ensure every customer feels well-supported throughout their entire journey with us. We truly appreciate your kind recommendation and look forward to serving you again at Tanner Nissan. Best regards, The Tanner Nissan Team