O'Meara Buick GMC

4.1 out of 5 4.1

Reviews

4.1 out of 5 4.1
58 lifetime reviews. Includes reviews of O'Meara Buick GMC from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    August 26, 2019

    Worst car buying experience I have ever had by far and I have bought my share of new cars. The salesperson Billy was great, very thorough and knowledgeable,... and we really felt comfortable with him, then we started to deal with the finance people. It took almost 3 hours with them. They advertised a price and payment on their web site but they put a deal in front of us that was for 6 years at over $900 per month for a 35 thousand MSRP car. We told them we wanted the advertised deal but they kept lowering the price and payments a little bit and seeing if we would bite. We got fed up and were leaving when all of a sudden the price and payments advertised were offered. The only reason we went through with the deal was the car had a unique set of options and there were no others in the state with that set of options. We should have just ordered a new one from another dealer and waited 2 months. Avoid this dealer at all costs. The experience was more painful than listening to a year of their owner's commercials. Buick should revoke their dealership.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    August 26, 2019

    Worst car buying experience I have ever had by far and I have bought my share of new cars. The salesperson Billy was great, very thorough and knowledgeable,... and we really felt comfortable with him, then we started to deal with the finance people. It took almost 3 hours with them. They advertised a price and payment on their web site but they put a deal in front of us that was for 6 years at over $900 per month for a 35 thousand MSRP car. We told them we wanted the advertised deal but they kept lowering the price and payments a little bit and seeing if we would bite. We got fed up and were leaving when all of a sudden the price and payments advertised were offered. The only reason we went through with the deal was the car had a unique set of options and there were no others in the state with that set of options. We should have just ordered a new one from another dealer and waited 2 months. Avoid this dealer at all costs. The experience was more painful than listening to a year of their owner’s commercials. Buick should revoke their dealership.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 30, 2019

    Car dealer was so helpful we didn't feel pressured and we got a good deal. We feel we were lucky to pick the right dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    July 19, 2019

    I would like to give a special thanks to Alex Kelly at o'meara Buick and GMC. He was refreshingly open and honest. Was able to work with me and get me... into the exact truck I wanted and for a great price. He is the man! I will definitely be coming back in the future.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    July 11, 2019

    AJ does not communicate well. I had to call him several times when I hadn't heard anything for a few days. My wife told him when she dropped the truck... off that they could not roll any windows down other than the rear passenger because I've been having trouble with the electric windows; when I got the truck back the front passenger window had been forced open and will not stay up now, it is completely broken. I also told AJ the AC was making a high pitched whistle and I had checked the refrigerant which read full. He insisted removing the refrigerant and refilling would solve the problem; against my better judgment I gave him the go-ahead at 215$ and the system still does exactly the same thing. It blows cold air until the engine warms, then blows warm and makes the high pitched whistle. To make matters worse, I also asked to check my ABS system. (I really got the impression they did not want to work on my vehicle, possibly because it is a 2001 with it's share of problems) AJ put on the paperwork the vehicle would not duplicate the problem. I drive this truck every day and every day the ABS and brake lights come on after four or five stops. I hope nothing goes wrong because if my brakes fail and I had it in your shop to diagnose; not too good for your shop.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 4, 2019

    Works with you to find a reliable vehicle and budget. I would recommend this dealership to friends and family. Helps me when I needed a vehicle! Freddie... and Aj was very helpful but the other sales person mike changed the whole paperwork without consulting the original buyer and went behind my back with the co signer who didn't have any idea of what was going on and threw the original contract out and made another one and eliminated the original buyer completely off the contract not professional very disappointed

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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    July 1, 2019

    The service writer was very efficient and professional. The front desk personnel went over every detail of the service report. I appreciate that everything... was done in 30 minutes or less.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 28, 2019

    Absolutely loved working with Jack! Quick service with great customer relations!! Would recommend him to any one ! Will be coming back for any work in... the future !

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2.0 out of 5
    June 26, 2019

    Customer service after the sale is horrible I would not recommend you guys to any of my friends. Your salemane Devin was awesome but your management is... horrible

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    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We are happy to hear that Devin was awesome we are happy to have him as part of our team. Sorry to hear service after the sale wasn't where it needed ...to be. Please feel free to reach out to our GSM Keith 303-301-2700 so we can hopefully make this right.

  • 5.0 out of 5
    June 25, 2019

    Service Advisor was professional and very knowledgeable. He made sure my battery problem was taken care of, had the techs take care of a recall. My vehicle... was finished in a timely manner without much inconvenience to me!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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