Reviews
Adonis was very knowledgable and friendly when it came to
Adonis was very knowledgable and friendly when it came to picking the right car for me. If you are looking for exceptional customer service and a dealership with a variety of cars; unique auto mall is definitely the place!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After browsing so many dealerships, I finally left home
After browsing so many dealerships, I finally left home with my dream car from Unique. Adonis made the buying experience easy, quick & memorable. He was able to work with what I wanted and could afford. I was in & out within a short amount of time. I left home in my dream car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Click Bait Pricing
Nice vehicles with great prices. That's the racket. When you're ready to buy at their list price, you're greeted by $4,000 in mandatory accessories and coatings. Very deceptive. If they honored their list price, I'd have a Unique vehicle in my driveway. I'm curious about the glowing reviews that Thank them for not being deceptive. My salesperson, Ali, was a great guy but he can't earn my business because of the click bait strategy. $40,000 spent elsewhere.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to leave us this review. We always aim for 100% customer satisfaction, and it is apparent we fell short of this goal during your most recent visit. We'd like to do whatever it takes to regain your future business. Please contact us at your earliest convenience so that we can work together to resolve this issue. Sincerely, The Unique Auto Mall Team
Being treated properly
I had a great experience with this dealership. I was treated professionally and made to feel comfortable in a stressful vehicle situation. I was assured that the vehicle I was interested in would be legitimate and pass any mechanics approval. I had informed the sales team( Mike,Gerry,Johnny and Alex) that I was being misled by other dealerships and I was done being disceived with false pricing , damaged or unsafe mechanical issues. They promised that it would be different at their dealership and it was. Thanks guys! Rob
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rob, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Unique Auto Mall Team
Worst place I have ever been to don’t waste your time
Worst place I have ever been to don’t waste your time just a scam!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Sasha was super awesome
Sasha was super awesome. Everything was quick and he got me a great deal! Definitely recommend him. The service I needed done was done in a timely manner and I was very happy with my experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Unique Auto Mall Team
John has given us a great service
John has given us a great service. He was very helpful in getting the right car for us. Will definitely come back if in need of another car. Very satisfied with our purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Glady White, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Unique Auto Mall Team
Great experience
Great experience. Definitely made the experience one to remember. This is the kind of service you receive that creates lasting relationships. They will be the first dealer I think of when I’m considering buying anytime for anyone.Thanks Mikle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William D. Calvert, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Unique Auto Mall Team
It was Amazing!
It was Amazing!. Great service and everthing went Smoothly!. I definitely enjoy the experience buying my first ever brand new car. I'm definitely coming back for my next purchase.Thank You John!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback regarding your experience at Unique Auto Mall and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Unique Auto Mall Team
Customer service was excellent
Customer service was excellent. Sasha was polite and very accommodating. The oil change was relatively quick and seems to be quality. Thanks for the service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your perfect review, Tarren Huges! We're glad to hear that our team was polite and very accomodating! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Unique Auto Mall Team