Reviews
They were very aggressive in selling.
They were very aggressive in selling. I arrived and instead of allowing me to see the vehicle of choice, I was directed to the salesperson’s desk to discuss the payment method. We negotiated on a final price and asked to see the details on paper. They refused to let me see a breakdown, instead a contract was drawn up with a balloon over inflated price. General manager approached claiming that it’s all the fees and interest even after putting a down payment of $3k. It made no sense but I really liked the car and after the test drive I was more convinced that this vehicle was a dream. It was in excellent condition and drives like a dream. They use slot of distraction tactics and appear to be nice but at the end of the day they are all crooked car salesmen.
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- Quality of repair —
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Everything about this place is noncompliant and is a
Everything about this place is noncompliant and is a great risk of your purchasing, a vehicle that has been in an accident that will not show up on Carfax. They will lose their dealership license & banking license to secure any loans once they get exposed by the FTC. And their lenders and who they floor-plan with, will see that they have salvage titles and sell questionable autos with deceptive practices. You know who I am! and I will see to it that you all get exposed and shut down. You have by the end of business today. you have my number! and know very well. who I am. I EXPECT A CALL FROM THE OWNER ASAP 11/03/2023 11:25AM.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This dealership was very helpful and rapid with response
This dealership was very helpful and rapid with response time. They jumped through hoops to get my loan approved. Very Satisfied!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They sold us a used car.
They sold us a used car. We paid cash and were promise the car would pass inspection and was warrantied for 30 days. When the car failed inspection and I called to have the car repaired, they blew me off and ignored my calls. When I finally spoke with George after 14 calls, he denied the warranty and the guarantee to pass inspection. I compliment people when they do the right thing and a give businesses a chance to make things right, but autohub were given every chance and they failed. DO NOT BUY ANYTHING FROM THESE LIARS.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Stay away from this dealer at all costs.
Stay away from this dealer at all costs. It's a total scam, as soon as they get your money they will completely ignore you and not even answer the phone. I bought a car in March 2023, the car didn't pass the state inspection and they refused to fix it. I spent my money to get it fixed to pass the inspection. They promised to refund at least part of the money but then they stopped answering the phone. Please, avoid them
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Typical used car dealer and same tactics.
Typical used car dealer and same tactics. Obvious they move volume and prey on consumers who might have been turned down by traditional commercial dealers for a variety of reasons. First of all they advertise a "internet" price to get you in the door. Then when you start making a deal there are all these hidden fee's they tack on to the price pushing the sale price up. If you pay cash they add a 995, non-financing fee, and 850 Lo jack fee. Never heard of a dealer adding fee's for not financing. I put a deposit down, did the paperwork. Was supposed to wire the money on Monday. Had a family emergency come up and got stuck dealing with that. I reached out to the dealer and said family emergency came up will finalize everything in a few days. They replied ok sure family comes first. Let us know. Then when I finally reached out to finalize everything, they did not respond right away. A day went by and I tried again. The sales person said oh we tried to reach you to tell you we sold the car. They never reached out. How could you sell a car that I have a sales contract signed on with a deposit? Nonetheless now been a month and they haven't returned my deposit. I've called and texted and no resolve. It's been over 30 days. Jose was a descent guy but overall the experience was very poor. I'd recommend folks to stay clear of this dealership. Too many other good dealers out there selling good cars with no hidden fees or games.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The price advertised is not the price of the vehicle.
The price advertised is not the price of the vehicle. They add $5000 to the price and then try to add Lojack on top of that. They would not explain what the extra $5000 was for. The advertised price online is the "Starting" price. I negotiated to what I thought was a decent price, which I was later informed that included my trade, after them specifically stating that the trade in was "taken out" of that price. They wanted me to pay $4000 more than we agreed upon. I walked out. Do not waste your time.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Went in and they (Eric, Lou and Scott) delivered.
Went in and they (Eric, Lou and Scott) delivered. Was able to purchase the 2020 Jeep Grand Cherokee. Love the vehicle. Thanks guys!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What a nightmare!!
My husband and I had the absolute worst experiences we have ever experienced in a dealership. Long story short we literally spend the week going back to the dealer as directed by the sealer. The first day we spent 3 hours just talking about the car, trying it out and talking about the cost. Then one of the top bosses gave us a quote that made no sense because it was 13k more than the original cost. Even after that my husband was still considering the car because he really liked it so we decided to go the next day. Well the next day we go and supposedly the guy was on vacation so someone else was trying to help us and said that the contract that was given to us was never saved into the computer so we had to come back the next day. WELL we went back the next day and they had us waiting after 3 more hours again !!!!!! and now another manager try telling us that original interest that was given to us was incorrect and that now the interest was more. They told us to put the deposite and they will try to fix everything by the next day. We went one more time and another person said that no they can’t change the interest rate that the amount is 50 dollars more per payment than the already overprice they gave us. We got so tired that we just asked for our deposit back and even that was a mission. We literally spent about 8 hours plus in that place for nothing. A complete waste of time. They do not respect customers time at all. I would never go back and I absolutely do not recommend this horrible place. Some of them employees (not all) were super rude and disrespectful.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
AVOID!! Read the reviews. Bad guys, bogus pricing.
Listed price is not the price. They tack on thousands in sketchy fees and claim others do the same. Others don't operate like these guys. Don't waste your time with shady car dealers. These are the guys that give used car salesmen a bad name.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase