Reviews
We were just coming into look & get some ideas, on truck
We were just coming into look & get some ideas, on truck prices. The young man, who helped us was very kind & considerate, not forceful or pushy. Really liked dealing with him because his attitude was for the customer! He even showed us a truck we didn’t know about so, we ended up buying it
We were just coming into look & get some ideas, on truck
We were just coming into look & get some ideas, on truck prices. The young man, who helped us was very kind & considerate, not forceful or pushy. Really liked dealing with him because his attitude was for the customer! He even showed us a truck we didn’t know about so, we ended up buying it
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Teresa, for your fantastic review! We're thrilled to hear about your positive experience at Landers Chevrolet Cadillac of Joplin. It’s great to know that our team provided you with the kind of service that makes shopping for a truck enjoyable. We're glad you found a truck you love! We look forward to seeing you again and appreciate you sharing your experience. Enjoy your new truck! Your Friends at Landers Chevrolet Cadillac of Joplin
Professional and Curious.
Professional and Curious. The easiest process from looking around to the purchase phase. We definitely will be back to buy another vehicle from Michael.
Professional and Curious.
Professional and Curious. The easiest process from looking around to the purchase phase. We definitely will be back to buy another vehicle from Michael.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We're thrilled to hear that you had such a smooth experience at Landers Chevrolet Cadillac of Joplin. It's great to know that Michael made your purchase process easy. We look forward to assisting you again when you're ready to buy your next vehicle! Your Friends at Landers Chevrolet Cadillac of Joplin
Dishonest people and dealership.
Dishonest people and dealership. Cody Hilburn and Pete Hizen from Landers Chevrolet Cadillac of Joplin I had the misfortune of dealing with Cody Hilburn and Pete Hizen from Landers Chevrolet Cadillac of Joplin recently, and I can honestly say it was one of the worst experiences I’ve ever had. My daughter and I drove two hours to see a specific vehicle that was listed on their website. After arriving, we were told that the vehicle we came for wasn’t even available—despite having checked in advance and confirming its availability. This was already frustrating, but it only got worse from there. Instead of offering any real solution, they tried to push a completely different vehicle on us for the same price, but with far fewer options and more miles! It was clear they were just trying to make a sale at any cost, and their dishonesty was on full display. What’s worse is that my 16-year-old daughter could see firsthand how shady and untrustworthy this dealership was, which is incredibly disappointing. We had already submitted a credit application and were prepared to make a deal—with $10,000 to put down. Yet, they wasted our time and completely disregarded our intentions. This kind of treatment is unprofessional, misleading, and shows a total lack of respect for customers. I would strongly advise anyone considering this dealership to stay far away. They are clearly not interested in providing honest service or a positive experience. Absolutely disgusted by the entire ordeal. If there’s a positive to come out of this, my daughter got to see firsthand how dishonest dealerships can be a lifetime lesson. You best believe my peers and coworkers in Northwest Arkansas will hear about my experience with this dealership.
Dishonest people and dealership.
Dishonest people and dealership. Cody Hilburn and Pete Hizen from Landers Chevrolet Cadillac of Joplin I had the misfortune of dealing with Cody Hilburn and Pete Hizen from Landers Chevrolet Cadillac of Joplin recently, and I can honestly say it was one of the worst experiences I’ve ever had. My daughter and I drove two hours to see a specific vehicle that was listed on their website. After arriving, we were told that the vehicle we came for wasn’t even available—despite having checked in advance and confirming its availability. This was already frustrating, but it only got worse from there. Instead of offering any real solution, they tried to push a completely different vehicle on us for the same price, but with far fewer options and more miles! It was clear they were just trying to make a sale at any cost, and their dishonesty was on full display. What’s worse is that my 16-year-old daughter could see firsthand how shady and untrustworthy this dealership was, which is incredibly disappointing. We had already submitted a credit application and were prepared to make a deal—with $10,000 to put down. Yet, they wasted our time and completely disregarded our intentions. This kind of treatment is unprofessional, misleading, and shows a total lack of respect for customers. I would strongly advise anyone considering this dealership to stay far away. They are clearly not interested in providing honest service or a positive experience. Absolutely disgusted by the entire ordeal. If there’s a positive to come out of this, my daughter got to see firsthand how dishonest dealerships can be a lifetime lesson. You best believe my peers and coworkers in Northwest Arkansas will hear about my experience with this dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. I appreciate your feedback, as it helps me understand our customers' perspectives. It’s concerning to hear about the issues you encountered regarding the vehicle's availability and your interactions with our team at Landers Chevrolet Cadillac of Joplin. I encourage you to reach out directly to discuss this further, as I would like to address your concerns and improve our processes. Understanding your experience is important to us, and we strive to provide better service moving forward. Thank you again for your feedback. Rob Whittaker | General Manager
Critters chewed up my wiring on my EV car.
Critters chewed up my wiring on my EV car. Fortunately, the light came on and I took it in to have it checked out. They found the chewed wiring and would not let me drive home. They provided a loaner car for me so I wasn't stranded. This occurred over Thanksgiving, so a lot of time was lost. Tom was excellent to work with, he communicated with me multiple times as we waited on the insurance adjuster then the parts. I knew my car was in good hands. I used to go to a different Chevrolet service department - I was not happy with them. I've been very happy with the service @ Landers and I've always worked with Tom.
Critters chewed up my wiring on my EV car.
Critters chewed up my wiring on my EV car. Fortunately, the light came on and I took it in to have it checked out. They found the chewed wiring and would not let me drive home. They provided a loaner car for me so I wasn't stranded. This occurred over Thanksgiving, so a lot of time was lost. Tom was excellent to work with, he communicated with me multiple times as we waited on the insurance adjuster then the parts. I knew my car was in good hands. I used to go to a different Chevrolet service department - I was not happy with them. I've been very happy with the service @ Landers and I've always worked with Tom.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review, Cindy! We're glad to hear that Tom was able to assist you during your time with us at Landers Chevrolet Cadillac of Joplin. We strive to provide excellent service, especially during challenging situations like yours. It’s great to know you felt your EV car was in good hands while waiting for repairs. We appreciate your loyalty and look forward to continuing to serve you in the future. Safe driving, and we hope to see you again soon! Your Friends at Landers Chevrolet Cadillac of Joplin
Ricky is the only reason I purchase a vehicle from
Ricky is the only reason I purchase a vehicle from landers. I have worked with a lot of salesman and he is the best by far.
Ricky is the only reason I purchase a vehicle from
Ricky is the only reason I purchase a vehicle from landers. I have worked with a lot of salesman and he is the best by far.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Ryan, for your wonderful review! We're thrilled to hear that Ricky made such a positive impression on your vehicle purchase experience at Landers Chevrolet Cadillac of Joplin. We pride ourselves on having a top-notch team, and it's great to know that Ricky stood out to you. We look forward to assisting you again in the future! Your Friends at Landers Chevrolet Cadillac of Joplin
Very friendly and helpful, great service and hospitality,
Very friendly and helpful, great service and hospitality, it was a great experience and made an enjoyable time and very satisfied with the purchase and everything else.
Very friendly and helpful, great service and hospitality,
Very friendly and helpful, great service and hospitality, it was a great experience and made an enjoyable time and very satisfied with the purchase and everything else.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everybody there was very nice and friendly and helpful in every way and made the entire time an enjoyable experience.
My car buying experience was very pleasant!
My car buying experience was very pleasant! I was made to feel valued as a customer, shown around the dealership and the after sales care has been top notch!
My car buying experience was very pleasant!
My car buying experience was very pleasant! I was made to feel valued as a customer, shown around the dealership and the after sales care has been top notch!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We're thrilled to hear that your car-buying experience at Landers Chevrolet Cadillac of Joplin was pleasant and that you felt valued as a customer. It's great to know that you appreciated our dealership and the after-sales care. We look forward to serving you again in the future! Your Friends at Landers Chevrolet Cadillac of Joplin
Ricky Brown was exceptional when helping my mom with her
Ricky Brown was exceptional when helping my mom with her Cadillac purchase. His professionalism, knowledge, and friendly attitude made the whole experience smooth and enjoyable. Ricky was attentive to her needs, answering every question with patience and ensuring she felt comfortable with her decision. He went above and beyond to find the perfect car for her and made the process stress-free. If you're looking for a trustworthy and dedicated salesperson, Ricky Brown is the person to see!
Ricky Brown was exceptional when helping my mom with her
Ricky Brown was exceptional when helping my mom with her Cadillac purchase. His professionalism, knowledge, and friendly attitude made the whole experience smooth and enjoyable. Ricky was attentive to her needs, answering every question with patience and ensuring she felt comfortable with her decision. He went above and beyond to find the perfect car for her and made the process stress-free. If you're looking for a trustworthy and dedicated salesperson, Ricky Brown is the person to see!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that Ricky provided exceptional service during your mom's Cadillac purchase at Landers Chevrolet Cadillac of Joplin. His professionalism and dedication to ensuring a smooth experience truly set him apart. We appreciate your kind words and hope to assist you and your family again in the future! Your Friends at Landers Chevrolet Cadillac of Joplin
he was really nice & only showed vehicles in my price
he was really nice & only showed vehicles in my price range, i also told him what i did/didnt like & showed me cars that fit me
he was really nice & only showed vehicles in my price
he was really nice & only showed vehicles in my price range, i also told him what i did/didnt like & showed me cars that fit me
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We’re thrilled to hear that our team member provided you with a great experience at Landers Chevrolet Cadillac of Joplin by showing you vehicles that suited your preferences and budget. We appreciate your feedback and hope to see you again soon! Enjoy your new vehicle! Your Friends at Landers Chevrolet Cadillac of Joplin
My husband and I purchased a Camero from Landers.
My husband and I purchased a Camero from Landers. Chris Olson knocked it out of the park. He was wonderful to deal with. The whole process was quick, and easy. All of our questions were answered. They really did make everything right. Thank you for putting a smile on our faces!!!
My husband and I purchased a Camero from Landers.
My husband and I purchased a Camero from Landers. Chris Olson knocked it out of the park. He was wonderful to deal with. The whole process was quick, and easy. All of our questions were answered. They really did make everything right. Thank you for putting a smile on our faces!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're thrilled to hear that you and your husband had a great experience purchasing your Camaro from Landers Chevrolet Cadillac of Joplin. Chris truly appreciates your feedback and is dedicated to providing excellent service. We’re glad we could make the process quick and easy for you. We look forward to seeing you again soon! Enjoy your Camaro! Your Friends at Landers Chevrolet Cadillac of Joplin