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Burt Watson Chevrolet of Reese

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (65 reviews)
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–8:00pm
Tuesday 8:00am–8:00pm 8:00am–5:30pm
Wednesday 8:00am–8:00pm 8:00am–5:30pm
Thursday 8:00am–8:00pm 8:00am–8:00pm
Friday 8:00am–6:00pm 8:00am–7:00pm
Saturday 9:00am–4:00pm 8:00am–5:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (65 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I was traveling home from my dads who was just diagnosed

I was traveling home from my dads who was just diagnosed with cancer, and I could not shift my Suburban while I was in the fuel island. A nice tow truck driver took me to Tanner Pray and Renee at the Reese dealership. Renee gave me a loaner truck s that I could get something to eat. By the time I got back they told me it was a loose bolt they had me back on the road and I made it home safely 5 hours later. If I lived in the area, I would certainly take my vehicle to them and purchase from the sales team. Again, thank you so much for getting me back on the road.

I was traveling home from my dads who was just diagnosed

I was traveling home from my dads who was just diagnosed with cancer, and I could not shift my Suburban while I was in the fuel island. A nice tow truck driver took me to Tanner Pray and Renee at the Reese dealership. Renee gave me a loaner truck s that I could get something to eat. By the time I got back they told me it was a loose bolt they had me back on the road and I made it home safely 5 hours later. If I lived in the area, I would certainly take my vehicle to them and purchase from the sales team. Again, thank you so much for getting me back on the road.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Great place to buy and service your vehicle!

I purchased a 2021 Silverado a year ago and always use Burt Watson Chevrolet Buick in Reese to service our vehicles. Our salesman Phil Duby is our point of contact for any of our vehicle needs, he's great at meeting customers expectations.

Great place to buy and service your vehicle!

I purchased a 2021 Silverado a year ago and always use Burt Watson Chevrolet Buick in Reese to service our vehicles. Our salesman Phil Duby is our point of contact for any of our vehicle needs, he's great at meeting customers expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Phillip, thank you for your kind review; we are happy to pass along your comments to the team here at Burt Watson Chevrolet Buick, LLC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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The Customer was fantastic.

My brother and I went in too order a 2023 Tahoe. The team did a great job at keeping us informed from order to delivery, to pickup. It was a very smooth and easy transition, thank you team Burt Watson.

The Customer was fantastic.

My brother and I went in too order a 2023 Tahoe. The team did a great job at keeping us informed from order to delivery, to pickup. It was a very smooth and easy transition, thank you team Burt Watson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Eddie, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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Great

Great people to do business with. Easy,fast and no pressure.

Great

Great people to do business with. Easy,fast and no pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Carla, thank you so much for the positive review! We can't wait to see you again, have a great day.

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First class service

I called for oil change. Got in next day. Lady was very pleasant on phone. Arrived on time and they took my truck in on time. Impressive. Waited in lounge 20 minutes. An employee came in and offered coffee pop water. Nice touch. Great service. I called another GM dealership closer to home and they could not get me in until way next week. They lost a customer. I will be back to BW.

First class service

I called for oil change. Got in next day. Lady was very pleasant on phone. Arrived on time and they took my truck in on time. Impressive. Waited in lounge 20 minutes. An employee came in and offered coffee pop water. Nice touch. Great service. I called another GM dealership closer to home and they could not get me in until way next week. They lost a customer. I will be back to BW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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Easy trade in to buy used Car

Got what I wanted for my trading in my pick up truck and got a new to me (2017) Nissan Rouge with low miles for a good price. Thanks Jess!

Easy trade in to buy used Car

Got what I wanted for my trading in my pick up truck and got a new to me (2017) Nissan Rouge with low miles for a good price. Thanks Jess!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

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Purchase of 2022 Silverado

The salesman, Adam came out in the parking lot to greet us and stayed with us until we drove out with our new 2022 Silverado. Very pleasant personality and easy to talk to. Had a good trade in with our 2018 Silverado. Our new truck was ready to drive off the lot that day.

Purchase of 2022 Silverado

The salesman, Adam came out in the parking lot to greet us and stayed with us until we drove out with our new 2022 Silverado. Very pleasant personality and easy to talk to. Had a good trade in with our 2018 Silverado. Our new truck was ready to drive off the lot that day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Oil change, summer tires mounted

Always friendly, helpful, and fair. Easy to get in and always done in a timely manner. Dealership is clean and looks great. I will continue to do my business with them.

Oil change, summer tires mounted

Always friendly, helpful, and fair. Easy to get in and always done in a timely manner. Dealership is clean and looks great. I will continue to do my business with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We can't wait to see you again, have a great day.

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Service

Always prompt. Had a coupon so the tire rotation was no cost. A nice waiting room to hangout.

Service

Always prompt. Had a coupon so the tire rotation was no cost. A nice waiting room to hangout.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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Oil change

Tanner always makes our oil change easy. Welcomes me by my name and Checks me as he sees me walk in . Very friendly . Ask about the family.

Oil change

Tanner always makes our oil change easy. Welcomes me by my name and Checks me as he sees me walk in . Very friendly . Ask about the family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Tanner here at Burt Watson Chevrolet Buick, Llc! We look forward to your next visit! Take care!

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