Burt Watson Chevrolet Buick

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
23 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 19, 2019

    I love this service! Not only is it convenient but the people are very friendly and professional. Great experience across the board from service department... people I spoke to on the phone to the pick up/delivery person! Very happy!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hey Jen, thank you kindly for taking time out of your day to leave us a review! Our service department and everyone at Burt Watson loves you back. You...r convenience and good experience and happiness with us is our absolute pleasure. We look forward to more happy encounters to come! Have a delightful day :) - Joel (Client Care Center).

  • 5.0 out of 5
    October 19, 2019

    We have known Ray for years so with him at the helm we will continue to bring our auto needs there. We have recommended your service department to... many people

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Darrel, thank you so much for taking time out of your day to leave us a grand review! Ray is such an integral part of the Burt Watson family and we... cherish him greatly. We look forward to seeing you again. Your recommendation of our dealership and service department is highly appreciated. We hope you have a wonderful day :) - Joel (Client Care Center).

  • 5.0 out of 5
    October 19, 2019

    Great service, fair prices, friendly people! I drive 40 minutes to come to this dealer. I take all my vechiles hear for service work. All dealers should... be like this.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello Eric, thank you for giving us a fantastic review! We're thrilled we could provide you with great service, fair prices, and friendly Burt Watson ...family members. Thank you for putting your trust in us to take care of your vehicles and at such a ways away. Have a phenomenal day :) - Joel (Client Care Center).

  • 5.0 out of 5
    October 17, 2019

    I’m a first time Chevy buyer , Cody Watkins is excellent person , Burt Watson is fortunate to have him on their team , very accommodating and knowledgeable... for a young salesman, if not for him it’s possible I’d still be driving a Ford

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hey Alex, thank you so much for your excellent review! It's so exciting we could convert you over to Chevy. We'll have to give Cody some kudos on bein...g such a phenomenal part of the Burt Watson family. We're extremely grateful to have him and we're glad we could get you into the right vehicle. Have an awesome day :) - Joel (Client Care Center).

  • 5.0 out of 5
    October 15, 2019

    Amazing service Jesse and Darryl were very helpful! Highly recommended! They worked quickly to get me what I need in a timely manner! Very accommodating.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Cammie, thank you so much for your dandy review! We're happy to hear Jesse and Darryl could be so helpful for you. We're so fortunate to have such ...great people as a part of the Burt Watson family. Your recommendation is greatly appreciated. Your time is so important to us and we're glad we could get things done for you as quickly as possible. Have a delightful day :) - Joel (Client Care Center).

  • 5.0 out of 5
    October 13, 2019

    Such a great dealership. Cody Watkins helped me choose the best vehicle to fit my family and this dealership is awesome. I recommend everyone go see him... if you are in the market for a new vehicle!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hey Angela, thank you for stopping by to leave us such a phenomenal review! We're so happy we have Cody as a member of the Burt Watson family. He'll c...ertainly appreciate your recommendation and we'd love to help all your friends and family. We look forward to seeing you again soon. Have a extraordinary day :) - Joel (Client Care Center).

  • 5.0 out of 5
    October 12, 2019

    The service department is extremely helpful, knowledgeable and very friendly. They frequently get me in if I’m a running late on my appointment and always... give me a heads up if they spot something that could become a major problem. The dealership is spotless and from service to sales everyone is quite friendly. Thank you to all!

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hello Mike, thank you for taking the time to leave us a review! We are so excited our service department could treat you in such high esteem as a valu...able customer. It's a pleasure you were able to have such a smooth appointment with us. Your review was absolutely spotless as well. We hope to see you soon. Have the best day :) - Joel (Client Care Center).

  • 1.0 out of 5
    October 9, 2019

    I got my oil changed yesterday. My oil was not topped off, I was charged for more oil than my car can actually fit. And none of my lights were turned off... within my car. Very disappointed

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello Joe, thank you for taking the time to leave us a review! Your dissatisfaction with your experience does not go unnoticed and we would like to re...medy the situation to the best of our ability. Please contact Manager, Tom Dark directly at 989-529-3737. We would like to discuss this further and find a resolution. Thank you. Joel-Client Care Center

  • 5.0 out of 5
    October 8, 2019

    Love this dealership. They are the best dealership I've lease all my trucks from them. They are so helpful with everything. The owner is a very personable... guy. Everyone is friendly and very helpful

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hey Patty, thank you very much for your splendid review of our dealership! We all love you back! We appreciate all your support and for leasing your t...rucks from us. Helping you out with anything you need is our number 1 priority. Have an amazing day :) - Joel (Client Care Center).

  • 5.0 out of 5
    October 4, 2019

    The staff is amazing!! Scott, who I'm buying the car from was knowledgeable, friendly, and efficient. The show room is clean and bright. They made the... process a breeze! Thank You

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Kristina, thank you graciously for your wonderful review! We are happy you realize how amazing our staff is. Kudos to Scott for being such a valuab...le member of the Burt Watson family and for having so many fantastic traits. It's easy breezy with us! You're always welcome here. Have a wonderful day :) - Joel (Client Care Center).

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