Reviews
Write a reviewI recently purchased a 2012 Lexus RX350 from Genuine
I recently purchased a 2012 Lexus RX350 from Genuine Motors, and I couldn't be more pleased with the experience, all thanks to Rafiq Hussain's exceptional service. From start to finish, Rafiq made the entire process smooth, stress-free, and enjoyable. Rafiq's expertise and knowledge of the Lexus RX350 were impressive. He patiently answered all my questions and provided valuable insights into the vehicle, helping me make an informed decision. His professionalism and attention to detail instilled confidence in me from the get-go. What truly set Rafiq apart was his dedication to customer satisfaction. He took the time to understand my needs and preferences, tailoring his recommendations accordingly. Throughout the negotiation process, he was transparent, honest, and respectful, ensuring a fair and trustworthy transaction. Rafiq's commitment to excellence extended beyond the sale. He handled all the paperwork and logistics efficiently, making the entire purchasing process seamless. His friendly demeanor and positive attitude made me feel valued as a customer, and I left Genuine Motors knowing I made the right choice. In conclusion, Rafiq Hussain's outstanding service at Genuine Motors made buying my Lexus RX350 a truly pleasant experience. If you're in the market for a used car, I highly recommend seeking out Rafiq for his professionalism, expertise, and dedication to customer satisfaction. You won't be disappointed!
I recently purchased a 2012 Lexus RX350 from Genuine
I recently purchased a 2012 Lexus RX350 from Genuine Motors, and I couldn't be more pleased with the experience, all thanks to Rafiq Hussain's exceptional service. From start to finish, Rafiq made the entire process smooth, stress-free, and enjoyable. Rafiq's expertise and knowledge of the Lexus RX350 were impressive. He patiently answered all my questions and provided valuable insights into the vehicle, helping me make an informed decision. His professionalism and attention to detail instilled confidence in me from the get-go. What truly set Rafiq apart was his dedication to customer satisfaction. He took the time to understand my needs and preferences, tailoring his recommendations accordingly. Throughout the negotiation process, he was transparent, honest, and respectful, ensuring a fair and trustworthy transaction. Rafiq's commitment to excellence extended beyond the sale. He handled all the paperwork and logistics efficiently, making the entire purchasing process seamless. His friendly demeanor and positive attitude made me feel valued as a customer, and I left Genuine Motors knowing I made the right choice. In conclusion, Rafiq Hussain's outstanding service at Genuine Motors made buying my Lexus RX350 a truly pleasant experience. If you're in the market for a used car, I highly recommend seeking out Rafiq for his professionalism, expertise, and dedication to customer satisfaction. You won't be disappointed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honesty and Integurity
I drove 450mi. to check out a vehicle that was for sale. I felt Rafiq Hussain's comments about the vehicle were honest and truthful. It was as described. I am pleased with the Sienna. I will recommend your dealership to others. Thank you Marshall Wickstrom
Honesty and Integurity
I drove 450mi. to check out a vehicle that was for sale. I felt Rafiq Hussain's comments about the vehicle were honest and truthful. It was as described. I am pleased with the Sienna. I will recommend your dealership to others. Thank you Marshall Wickstrom
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Road trip review
My wife and I traveled to Schaumburg to test drive a Lexus LS430 at Genuine Motors. We had several pleasant conversations with our sales representative Rafiq before deciding to make the 3 hour drive. Rafiq was kind informative and most importantly honest and upfront about what we were to expect from the car we were considering. Great experience start to finish...will absolutely buy from Genuine Motors again....Thanks Rafiq!
Road trip review
My wife and I traveled to Schaumburg to test drive a Lexus LS430 at Genuine Motors. We had several pleasant conversations with our sales representative Rafiq before deciding to make the 3 hour drive. Rafiq was kind informative and most importantly honest and upfront about what we were to expect from the car we were considering. Great experience start to finish...will absolutely buy from Genuine Motors again....Thanks Rafiq!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Transparency and honesty makes them unique
Real good experience specially because of Rafiq Hussain. helpful, friendly and honest. He makes you feel comfortable and appreciated. Amazing job and quality service. Thanks Fariq
Transparency and honesty makes them unique
Real good experience specially because of Rafiq Hussain. helpful, friendly and honest. He makes you feel comfortable and appreciated. Amazing job and quality service. Thanks Fariq
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy and Affordable!
Sam is the best out there! The quality of service he provides is unbeatable. I was in the market for a Japanese vehicle and stumbled upon Genuine Motors and am ecstatic I did. I found a 2012 Nissan Altima that was perfect. All services(oil change, breaks, tires and a full inspection) were recent leaving me without a worry. The process only took me a few hours and I was good to go. Can’t express my gratitude to Genuine Motors and I can’t wait to return for my daughters car in a few months!
Easy and Affordable!
Sam is the best out there! The quality of service he provides is unbeatable. I was in the market for a Japanese vehicle and stumbled upon Genuine Motors and am ecstatic I did. I found a 2012 Nissan Altima that was perfect. All services(oil change, breaks, tires and a full inspection) were recent leaving me without a worry. The process only took me a few hours and I was good to go. Can’t express my gratitude to Genuine Motors and I can’t wait to return for my daughters car in a few months!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase