Massey Cadillac of Orlando

4.8 out of 5 4.8
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Massey Cadillac of Orlando Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2006

Welcome to Massey Cadillac North.

...


Come in and experience the Massey Cadillac difference. Since receiving the 2013 General Motors Dealer of the Year, an award given to only 2% of GM dealers, the highest ethical standards will guide everything we do. We will earn and re-earn the trust and confidence of our guests and colleagues every day.
.

"Value, Courtesy, Trust - it's the Massey Way!"

Service

Oil, Filter Change

$24.95 and up*

Tire Rotation

$29.95 and up*

Car Wash

Complimentary

New Brake Pads/Shoes (Rear)

$129.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
264 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 7, 2019

    Great facilities to use while waiting - very quick and honest

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Silvia Schenk, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes u...p. Take care!

  • 5.0 out of 5
    January 24, 2019

    My Service rep was great got me in and out ASAP which is very important as I am a business owner and time is always important. Thank you

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi David A Rimbach, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

  • July 6, 2018

    Drove 6 hours for my 2015 certified CTS. Car was everything I expected, and more. Mitchell was honest and a pleasure to deal with. staff treated my wife... and I, and my puppy, like family. well worth the trip. Love the car guys. thank you.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Joe And Family, thank you so much for your positive comments about Massey Cadillac - North Orlando!

  • 4.0 out of 5
    January 21, 2019

    Oil Change, tire rotation, wiper blades and other scheduled maintenance

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    William Kendall Crawford, thank you so much for the positive review!

  • 3.0 out of 5
    November 14, 2017

    Didn’t get to purchase a vehicle but the team at Massey seemed to be very helpful. Only when asked to negotiate on a used vehicle we got a no from the... start! This is my reasons for going some place else.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We are sorry to hear about this experience with us. Competitive and fair pricing is one of our priorities as a dealership, and we hate to hear that th...is was not reflected in your visit with us. If there is anything else we can do to resolve this issue, please reach out to our GM, Bill Hull at 407-299-6161. -Your Massey Cadillac Orlando Team

  • 5.0 out of 5
    November 13, 2017

    THANK YOU MELINDA!! The XT5 2018 Passion Red is a Beautiful Luxury vehicle! Talk about a "WOW" factor. It's really exciting to be driving a 2018 Cadillac... ! It's a dream come true! My experience with Melinda was Awesome!! She is the Best Sales Rep, she listened to my needs, responded and delivered. Her people skills.... wow , so kind and very professional!! It wasn't intimidating, she's great at what she does! We had a great experience at MASSEY CADILLAC North . And you will too!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Gina, we are so pleased you enjoyed your visit to Massey Cadillac - North Orlando! If you have any further questions, please give us a call. We're alw...ays happy to help!

  • 5.0 out of 5
    August 11, 2017

    I've read some negative reviews about the service department at Massey Cadillac North Orlando. I had no problems at all. I believe if you go in with a... positive attitude and treat others,like you want to be treated. You'll get further in life. Shawn,the service manager,was very helpful and took care of problems that were not necessarily Cadillacs problem. They want to keep their customers happy and they definitely achieved that. I'll never regret purchasing a car from them. Customer service is very important to them and it shows. I'll be a lifelong customer of theirs. Be positive and get positive results!

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    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    June 26, 2017

    Just bought my 2017 Escalade Platinum. Sales team was very professional. Many thanks to James Stein, Adam Hopper, and Billy Han. If you need a new... vehicle, reach out to James Stein. He and Billy's customer service are second to none, and will assist you with anything you need! Tyler

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tyler, thank you for the 5-star review. We are always happy to hear about your experience with us. We will make sure to let the team know that you wer...e happy with your car-buying experience. Enjoy the new ride!

  • 5.0 out of 5
    June 10, 2017

    The experience was absolutely outstanding, the service was excellent. The technician was great, showed me everything and explained all there was to explain... in leymans terms. Would most certainly recommend this department to my friends and family. Thank you Massey Cad

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for this excellent review, Ricardo! -Your Massey Cadillac Team

  • 5.0 out of 5
    May 30, 2017

    I purchased a used vehicle from Massey Cadillac. They were very professional and fair. I felt I paid a fair price and they were very responsive and honest... to my questions and needs. Lowell was my salesman, and I found him to be very straightforward with no shenanigans that are common in the car industry. Further, they didn't play any games in the finance department they just gave me the best rate on the market. I highly recommend reviewing their inventory.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for this excellent review, John! We are thrilled our team met your high standards. We can't wait to work with you again! -Your Massey Cadillac... Team

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