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Instacar

(14 reviews)
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Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–7:00pm 9:00am–6:00pm
Wednesday 9:00am–7:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
(816) 791-7635 (816) 791-7635

Inventory

See all 45 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2022.
Looking to buy a reliable car for the right price? Well we will guarantee satisfaction in an instant; just stop by InstaCar!
Driven to Exceed Expectations

Service center

Phone number (816) 791-7635

Service hours

Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

(14 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Came to get an inspection and buy a car they are very

Came to get an inspection and buy a car they are very friendly and helpful

Came to get an inspection and buy a car they are very

Came to get an inspection and buy a car they are very friendly and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service great cars.

Excellent service great cars. Got a super low price on my new 2020 Hyundai Hybrid

Excellent service great cars.

Excellent service great cars. Got a super low price on my new 2020 Hyundai Hybrid

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great selection and very happy with my purchase of my

Great selection and very happy with my purchase of my Harley Davidson motorcycle, will definitely be back

Great selection and very happy with my purchase of my

Great selection and very happy with my purchase of my Harley Davidson motorcycle, will definitely be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had a great experience here , salesman was not pushy at

Had a great experience here , salesman was not pushy at all and got a super fair price on my vehicle !

Had a great experience here , salesman was not pushy at

Had a great experience here , salesman was not pushy at all and got a super fair price on my vehicle !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sneaky dealer

Was interested in a truck messaged them and asked for more pictures and got them then I was told I could not message anymore everything had to be over the phone and I told them I like to have everything in writing they told Me that there lenders won’t work with anyone out of state and won’t respond to me even though I had my own lender

Sneaky dealer

Was interested in a truck messaged them and asked for more pictures and got them then I was told I could not message anymore everything had to be over the phone and I told them I like to have everything in writing they told Me that there lenders won’t work with anyone out of state and won’t respond to me even though I had my own lender

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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MISTAKE

So I want to start off first by saying the customer service was excellent. I’m not sure if that was a way to get the sell going but I’m pretty sure it was. So me and my ex husband bought a car for my daughter which was a 2013 Chevy Cruz. We were told that the car has an automatic started which worked one time at the dealership and after we tried it again didn’t work. They tried to fix it but couldn’t ok that’s number one. We bought the car in June 2023 and the check engine light came on in July. This car has all kinds of stuff wrong with it and I am sure with all this stuff wrong the dealership knew. We bought a warranty with them as well but guess what nothing is covered that has to do with the problems we are having. We were told by Chevy OIL PAN GASKET CAM ACTUATOR GASKETS BOTH NEW VALVE COVER WITH GASKET BELT SPARK PLUGS DIAG PC HOSE FROM INTAKE TO TURBO INTAKE MANFOLD TURBO COOLANT FEED AND RETURN LINES Retail Price $469.52 $153.90 $271.54 $204.55 $228.20 $165.00 $191.78 $615.65 $1,342.23 $3,642.37 total cost I am very upset and will not be returning! This has been a complete nightmare and I’m very upset! And just think my son wanted to buy the jeep he seen it’s a good thing he didn’t get it.

MISTAKE

So I want to start off first by saying the customer service was excellent. I’m not sure if that was a way to get the sell going but I’m pretty sure it was. So me and my ex husband bought a car for my daughter which was a 2013 Chevy Cruz. We were told that the car has an automatic started which worked one time at the dealership and after we tried it again didn’t work. They tried to fix it but couldn’t ok that’s number one. We bought the car in June 2023 and the check engine light came on in July. This car has all kinds of stuff wrong with it and I am sure with all this stuff wrong the dealership knew. We bought a warranty with them as well but guess what nothing is covered that has to do with the problems we are having. We were told by Chevy OIL PAN GASKET CAM ACTUATOR GASKETS BOTH NEW VALVE COVER WITH GASKET BELT SPARK PLUGS DIAG PC HOSE FROM INTAKE TO TURBO INTAKE MANFOLD TURBO COOLANT FEED AND RETURN LINES Retail Price $469.52 $153.90 $271.54 $204.55 $228.20 $165.00 $191.78 $615.65 $1,342.23 $3,642.37 total cost I am very upset and will not be returning! This has been a complete nightmare and I’m very upset! And just think my son wanted to buy the jeep he seen it’s a good thing he didn’t get it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Super place

Great guys, not pushy, willing to work with you. Will come back. Alex and Shawn, wonderful people ❤️. Great experience. Will recommend to my friends. 💕

Super place

Great guys, not pushy, willing to work with you. Will come back. Alex and Shawn, wonderful people ❤️. Great experience. Will recommend to my friends. 💕

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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TERRIBLE and DISHONEST PLACE

Young daughter bought a used car from them, told her everything works, few weeks after driving car, the weather turned hot outside and she turned on air conditioner and it didn’t work, they refuse to fix it and want her to pay to fix a car after they told her it works fine. She drives an hour to work and back in 91 degrees and about passes out. They won’t pay for a loaner car so she can get to work, this can take several days sitting at their lot due to the fact their mechanic is never there. So now she has to take off work, lose money and pay more money for a lemon car they sold her. Also another tire place told her the router was about shot. Poor girl has no money and stuck. Every other car dealer has fixed any issues free of charge up to a year after selling a used car. Will never recommend them!! Be careful have car inspected before trusting them. Update: she took the car in for the air compressor to be fixed they quoted her 200-250. car sat there for 4 days now, they tell her it will now be 350+ to fix. they also told her they weren't sure how to fix it and might do it wrong, so she should go elsewhere. THIS PLACE IS A JOKE!!!

TERRIBLE and DISHONEST PLACE

Young daughter bought a used car from them, told her everything works, few weeks after driving car, the weather turned hot outside and she turned on air conditioner and it didn’t work, they refuse to fix it and want her to pay to fix a car after they told her it works fine. She drives an hour to work and back in 91 degrees and about passes out. They won’t pay for a loaner car so she can get to work, this can take several days sitting at their lot due to the fact their mechanic is never there. So now she has to take off work, lose money and pay more money for a lemon car they sold her. Also another tire place told her the router was about shot. Poor girl has no money and stuck. Every other car dealer has fixed any issues free of charge up to a year after selling a used car. Will never recommend them!! Be careful have car inspected before trusting them. Update: she took the car in for the air compressor to be fixed they quoted her 200-250. car sat there for 4 days now, they tell her it will now be 350+ to fix. they also told her they weren't sure how to fix it and might do it wrong, so she should go elsewhere. THIS PLACE IS A JOKE!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Patient and will go above and beyond

My Stepson is in his 20's and never bought a car before. I went with him in case he needed a co-signer. We met with Alex, and we were able to get approved for a 2014 Nissan. My stepson has anxiety issues and was very nervous and anxious during the approval process. Alex was very patient and helped us out a great deal. Thank you for your kindness and understanding. We will definitely recommend InstaCar, and Alex! Chris Cupp

Very Patient and will go above and beyond

My Stepson is in his 20's and never bought a car before. I went with him in case he needed a co-signer. We met with Alex, and we were able to get approved for a 2014 Nissan. My stepson has anxiety issues and was very nervous and anxious during the approval process. Alex was very patient and helped us out a great deal. Thank you for your kindness and understanding. We will definitely recommend InstaCar, and Alex! Chris Cupp

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hunk of Junk😡😡😡😡😡😡🤬😡🤬

I purchased a 2014 Chevrolet Cruze on April 10,2014 it is a hunk of junk for 7211 what a mf rip off I’m repairing this car until this day. This doesn’t make any sense Alex you and your Boss are a couple of wise guy’s I will never ever buy another car from your dealership ever and I will recommend no one else to buy your junk cars. I have 4 mixed matched tires on my car. You guys are pitiful just pitiful 😡😡😡😡😡😡😡😡😡🤬

Hunk of Junk😡😡😡😡😡😡🤬😡🤬

I purchased a 2014 Chevrolet Cruze on April 10,2014 it is a hunk of junk for 7211 what a mf rip off I’m repairing this car until this day. This doesn’t make any sense Alex you and your Boss are a couple of wise guy’s I will never ever buy another car from your dealership ever and I will recommend no one else to buy your junk cars. I have 4 mixed matched tires on my car. You guys are pitiful just pitiful 😡😡😡😡😡😡😡😡😡🤬

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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