Had an awesome experience at premier auto lane of Dallas. The staff is great. I just love it!! Ask for David Thomas, he will roll out the red carpet.
Sold me a car needing $2K worth of mechanical repairs (new control arms, and front struts). This is not including the body damage, and rear parking sensors.... They took my Lexus LS460 as a trade-in for next to nothing, and then turned around to list it the next day for $7K without fixing any of the issues I told them it had (valve cover gaskets, $1600 pair of headlights, and one tire that's a size smaller than the rest). I feel extremely sorry for whoever buys it off of them. At first glance you'd expect a dealership that houses Ferraris and Lamborghinis to be top notch, especially with the so called "22 point inspection" that they do on every car. They will sell you a car that needs thousands of dollars worth of repairs, over it's value, only to tell you that the "major" repairs are not included in this inspection, but they'll give you a "discount" to repair it for you. I would not recommend getting any of your servicing done here, even though it's included for a year/10,000 miles; as they cannot even change the oil without spilling it all over the engine. Definitely won't be back, and I definitely don't trust them to fix the major repairs that my car needs.
My experience with this Dealership was absolutely amazing. First class all the way..Out standing Lalo to Eddy, Sara,Mickey.. Thank you all Premier... Autos of Dallas
I purchased my Cadillac CTS from Premier auto of Dallas. It was a great experience, the best car buying experience I ever had. I would recommend them to... anyone.
I brought my van in for service last week. The staffs were very helpful and friendly, particularly Mr. Dan Tran who walked me through the whole process.... My van was fixed on time as promised, and the quality of work is impeccable. I've been to this place multiple times, for body works, oil leaks, breaks replacement, etc. Every single time, I was very happy with the services provided, my vehicles looked (clean and shiny) and ran (smoothly), so much better when they left the dealership than when they arrived. I don't normally write reviews, but I believe Premier Autos of Dallas deserve the recognition. Awesome jobs, guys!
Literally the best dealer experience I've had to date, and I've been around. I came in, by chance, to check out an R8 that they had in stock a few months... ago, before deciding on a different vehicle in that class. While we were looking it over, Mickey, offhandedly, commented that even if we weren't interested, we could always use them to locate another vehicle from out of state. I thanked them, and we left to check out some of our other options. Fast forward to last month, and I had finally nailed down the car I wanted, out of state, and had planned to fly out and road trip it back, 1500 miles. While negotiating with their sales manager, it became apparent that they were going to jerk me around, and thought I should be happy to pay an extra $3k in fees, on top of taxes, because it's an expensive car. Instead of risking them pulling something on me, after flying out there, I remembered Mickey's comments on vehicle locating services, and gave Premier a call. I got a hold of Colby, explained that I had a vehicle already picked out, and that I would like them to broker the deal. Surprised that I knew about it, he asked me to send him the link, and he'd get back to me. Within an hour, Colby had looked it up, taken the info to Mickey, and they called me to let me know how the process usually goes. Within a day, they had researched the market on the make I was looking at, confirmed that it was a great deal, and had contacted the out of state dealer to setup the buy. Not only did this allow me to bypass dealing with the other dealership, they were able to get an additional $2,500 off the base price of the car, and had transport information to boot. We discussed the amounts, brokerage fee (which was incredibly reasonable), and they had paperwork sent to me the next day. Within a week from my initial phone call, they had the Title, transport had picked up the vehicle, financing secured (shout out to Matt Palmer, for being the most down to Earth and friendly Finance guy I've ever had the pleasure of working with in the Automotive world), and an excited new customer on their hands. A few days later they got the vehicle in, did a complete inspection to verify that the vehicle was in tip top shape (if it wasn't, the vehicle would have been shipped back immediately), full service (including oil change), inspection, and delivered. Mickey asked me to take it out for a few hours, to make sure I loved it, before it was officially turned over, and away we went in our new to us AMG. Literally everything was taken care of for us, from the negotiations, to the transport, paperwork, etc. The vehicle registration and plates were even taken care of and mailed to us. The EASIEST, FRIENDLIEST, and most STRESS-FREE, car buying experience I have ever had, with insanely reasonable fees for their services. Everyone was incredibly personable and down to Earth. I look forward to working with Premier for ALL of my future vehicle purchases/sales. Never would I ever have imagined I'd be excited for future dealings with a dealership, but here I am, blown away.