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Graham Used Car Superstore

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1 review)
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–4:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1 review)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Graham Used Car Superstore from DealerRater.

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Graham Automall, Dennis Kehres, salesperson

If you are looking for a used car and FAIR DEALING, consider Graham's Automall of Mansfield, Ohio. If you go there in person, you will see that their inventory is huge, but I arrived at the dealership in a different way, researching with all the web-based sites I could find to see who in my area carried the car I wanted and its history. I contacted the salesperson from the information on my screen, who answered all my questions and gave me several phone numbers and a web addresss in order to contact him, if I wanted--very low key and unpressured. I did go over and test-drive the vehicle and was given useful instructions about the car, making the test-drive very instructive. Hubs and I are careful buyers, so we left, telling the salesperson that we would go home and discuss our options and probably contact him after the weekend. When we returned, we found the bargaining experience very fair and streamlined. The financing was easy and professional as well. This has been the best car-buying experience of our lives, and we aren't spring chickens!

Graham Automall, Dennis Kehres, salesperson

If you are looking for a used car and FAIR DEALING, consider Graham's Automall of Mansfield, Ohio. If you go there in person, you will see that their inventory is huge, but I arrived at the dealership in a different way, researching with all the web-based sites I could find to see who in my area carried the car I wanted and its history. I contacted the salesperson from the information on my screen, who answered all my questions and gave me several phone numbers and a web addresss in order to contact him, if I wanted--very low key and unpressured. I did go over and test-drive the vehicle and was given useful instructions about the car, making the test-drive very instructive. Hubs and I are careful buyers, so we left, telling the salesperson that we would go home and discuss our options and probably contact him after the weekend. When we returned, we found the bargaining experience very fair and streamlined. The financing was easy and professional as well. This has been the best car-buying experience of our lives, and we aren't spring chickens!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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