Reviews
Write a reviewGraham Automall, Dennis Kehres, salesperson
If you are looking for a used car and FAIR DEALING, consider Graham's Automall of Mansfield, Ohio. If you go there in person, you will see that their inventory is huge, but I arrived at the dealership in a different way, researching with all the web-based sites I could find to see who in my area carried the car I wanted and its history. I contacted the salesperson from the information on my screen, who answered all my questions and gave me several phone numbers and a web addresss in order to contact him, if I wanted--very low key and unpressured. I did go over and test-drive the vehicle and was given useful instructions about the car, making the test-drive very instructive. Hubs and I are careful buyers, so we left, telling the salesperson that we would go home and discuss our options and probably contact him after the weekend. When we returned, we found the bargaining experience very fair and streamlined. The financing was easy and professional as well. This has been the best car-buying experience of our lives, and we aren't spring chickens!
Graham Automall, Dennis Kehres, salesperson
If you are looking for a used car and FAIR DEALING, consider Graham's Automall of Mansfield, Ohio. If you go there in person, you will see that their inventory is huge, but I arrived at the dealership in a different way, researching with all the web-based sites I could find to see who in my area carried the car I wanted and its history. I contacted the salesperson from the information on my screen, who answered all my questions and gave me several phone numbers and a web addresss in order to contact him, if I wanted--very low key and unpressured. I did go over and test-drive the vehicle and was given useful instructions about the car, making the test-drive very instructive. Hubs and I are careful buyers, so we left, telling the salesperson that we would go home and discuss our options and probably contact him after the weekend. When we returned, we found the bargaining experience very fair and streamlined. The financing was easy and professional as well. This has been the best car-buying experience of our lives, and we aren't spring chickens!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase