Gerald Ford

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
217 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    October 29, 2020

    Young driver taking me home and picking me up was very nice. Problem diagnosed correctly. Electronic part took a long time to replace but was covered by... warranty.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 27, 2020

    Service was great and they completed the job quickly. I was informed that my battery was poor and the connection was Corroded. New battery was installed.... Very efficient service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 27, 2020

    Quick, Timely Service - Fixed Right the First Time. First Class Facility. Very Professional Atmosphere! Would recommend buying your next car here as well... as servicing it!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 24, 2020

    Professional service done in a timely manner. It was easy to make an appointment when I needed it. Service was great.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steven, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anyt...hing else we can do for you! Safe travels!

  • 5.0 out of 5
    October 24, 2020

    Courteous, communicates well. Let’s me know what is the condition of my car. Doesn’t overcharge. Tells me if something isn’t necessary.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    October 22, 2020

    The help from the salesmen, Spencer and Tom. They went out of their way to find a good affordable deal for me.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this review, Ladell. We are very happy to hear that we could help get you set up with the perfect new car. If there is anythi...ng more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Tom Kastrati General Manager Gerald Ford

  • 5.0 out of 5
    October 21, 2020

    The service advisors were very helpful very nice and helped me right away the best they could very nice and respectable will defiantly be taking my car... back here for service again

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward t...o seeing you back again in the future. Take care! Sincerely, Tom Kastrati General Manager Gerald Ford

  • 5.0 out of 5
    October 21, 2020

    Great customer service and quick and efficient service as well. Clean facility. They always keep you posted on the progress of the work done on your car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Paula. It is gratifying to hear that you were received quickly and kept informed of the progress of the wo...rk on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Tom Kastrati General Manager Gerald Ford

  • 5.0 out of 5
    October 19, 2020

    Ease and simplicity of buying was the best part. Also took considerably less time than in the past with other dealerships.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Patricia, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's ...how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Tom Kastrati General Manager Gerald Ford

  • 5.0 out of 5
    October 19, 2020

    Vito and his staff at Gerald Ford were great! Friendly, knowledgeable and got my vehicle done very quickly! We definitely come back to get my service... done here.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lindsey, thank you for the feedback! We are happy to hear about your positive experience at Gerald Ford, and we are grateful you chose us for your aut...omotive needs. We look forward to working with you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

View More Reviews