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Wilson Niblett Motor

(142 reviews)
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

Reviews

(142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wilson Niblett Motor from DealerRater.

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We just purchased a previously enjoyed 2021 Subaru

We just purchased a previously enjoyed 2021 Subaru Outback Outdoor XT dealing with Nithusa and Sean. Both were very friendly and professional, as we worked through negotiations to the satisfaction of all involved. Of all the vehicles I have purchased, this was the best experience buying from a dealership. Well done and thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I have been going to Wilson Niblett for car servicing for

I have been going to Wilson Niblett for car servicing for more than two years now and every time, I get just amazing service. I typically deal with Krystyna. she is just awesome, extremely helpful and professional. Keep up the great work guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
2 people out of 2 found this review helpful.

I would like to share my wonderful car buying experience

I would like to share my wonderful car buying experience with with Mr. Jeff Moore.From the moment I walked in Jeff was professional in his handling my purchase from beginning to end. What impressed was his willingness to go above and beyond. I am a customer for life. Thanks Jeff and the entire team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Great Service

Just leased a Chevy Silverado a few days ago. Sale rep. Stefano Zangari helped us navigate through the whole process. He was excellent and very patient and professional with great attitude. Overall a great guy and helpful. I definitely recommend him and hope to do more business with him in future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I got a second car at this location. I will never go to...

I got a second car at this location. I will never go to other car dealerships because of the very good services and Ali's honest recommendations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The staff at Wilson Niblett have a heart of gold. Their...

The staff at Wilson Niblett have a heart of gold. Their integrity and honesty are unmatched. They have been a beacon of light in the darkest of times for me. You could not ask for better people. Thank you Jeff, Ali, and Gina. Your support, understanding and caring are so greatly appreciated. Sincerely Rosanna and Frank

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had some trouble at first buying a truck now.Everything...

Had some trouble at first buying a truck now. Everything got resolved and sorted out picking up new truck. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Christopher Walters is very knowledgeable and we had a...

Christopher Walters is very knowledgeable and we had a great experience dealing with him at the dealership.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Krystyna Davis was extremely helpful, very easy to work...

Krystyna Davis was extremely helpful, very easy to work with and did her very best. Although I did have some issues, the day of my appointment, Chris Walters took the time to listen, investigate and then went the extra mile . Hat tip to him for his responsiveness, diligence, integrity and good will.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Dr.J.F.

Adam was excellent to work with! Even weeks after I’m the...

Adam was excellent to work with! Even weeks after I’m the purchase was complete he found a way to refund money that I had no idea we’re owed to me. The customer service he showed was superior to all as well as how efficient he was with my time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.