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Koons Clarksville Chevy GMC

(528 reviews)
Visit Koons Clarksville Chevy GMC
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2019 state dealer award
View 3 awards
2019 state dealer award 2019 state dealer award
2019 consumer dealer award

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New (410) 988-2351 (410) 988-2351
Used (410) 505-4760 (410) 505-4760
Service (443) 546-9042 (443) 546-9042

Inventory

See all 338 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2018.
Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!
When you're talking cars, you're talking Koons!

Service center

Phone number (443) 546-9042

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(528 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koons Clarksville Chevy GMC from DealerRater.

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Love it there always great service.

Love it there always great service. Keep you updated, nice waiting room. Everyone is nice and very professional

Love it there always great service.

Love it there always great service. Keep you updated, nice waiting room. Everyone is nice and very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

TJB, we're delighted to hear you enjoyed the service and atmosphere at Koons Clarksville Chevrolet Buick GMC. Thank you for your kind words!

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Tim made what is often a stressful experience into

Tim made what is often a stressful experience into something effortless and even enjoyable. He took the time to truly understand my needs and went above and beyond to provide all the information I needed to make the best decision. I initially walked into the dealership expecting not to be impressed, thinking I wouldn’t like these models as much as others I’d seen. However, after seeing the high-quality cars at Koons and discussing my priorities with Tim, I quickly found myself deciding which car to buy from Koons. Tim’s guidance and recommendations were incredibly helpful, and his kindness and patience stood out throughout the process. It was clear he genuinely cared about finding the right fit for me—not just making a sale. If you’re looking for someone who truly puts the customer first, Tim is the one to ask for! The entire Koons staff I interacted with were kind and helpful, but I can’t recommend Tim highly enough.

Tim made what is often a stressful experience into

Tim made what is often a stressful experience into something effortless and even enjoyable. He took the time to truly understand my needs and went above and beyond to provide all the information I needed to make the best decision. I initially walked into the dealership expecting not to be impressed, thinking I wouldn’t like these models as much as others I’d seen. However, after seeing the high-quality cars at Koons and discussing my priorities with Tim, I quickly found myself deciding which car to buy from Koons. Tim’s guidance and recommendations were incredibly helpful, and his kindness and patience stood out throughout the process. It was clear he genuinely cared about finding the right fit for me—not just making a sale. If you’re looking for someone who truly puts the customer first, Tim is the one to ask for! The entire Koons staff I interacted with were kind and helpful, but I can’t recommend Tim highly enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ashley, we're delighted to hear that Tim made your experience at Koons Clarksville Chevrolet Buick GMC enjoyable and stress-free. It's fantastic that his guidance helped you find the perfect car! Thank you for recommending him and sharing such positive feedback about our team.

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Always excellent service.

Always excellent service. Wouldn’t dream of taking it anywhere else. Service department is excellent

Always excellent service.

Always excellent service. Wouldn’t dream of taking it anywhere else. Service department is excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and kind words about our service department at Koons Clarksville Chevrolet Buick GMC! We're delighted to know that we continue to meet your expectations. Looking forward to serving you again soon!

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Thank you for the opportunity to share my experience with

Thank you for the opportunity to share my experience with Timothy Meade. I was very impressed with his product knowledge, commitment to my overall satisfaction, and his tireless efforts in helping me bring home my new 25 GMC Acadia. This is my second Koons GMC purchase this year and would highly recommend Timothy Meade and the entire Koons team. It was worth the drive to have such a positive and professional experience--Thank you again Timothy!

Thank you for the opportunity to share my experience with

Thank you for the opportunity to share my experience with Timothy Meade. I was very impressed with his product knowledge, commitment to my overall satisfaction, and his tireless efforts in helping me bring home my new 25 GMC Acadia. This is my second Koons GMC purchase this year and would highly recommend Timothy Meade and the entire Koons team. It was worth the drive to have such a positive and professional experience--Thank you again Timothy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Guy, we're delighted to hear that Timothy provided you with such a positive experience at Koons Clarksville Chevrolet Buick GMC. Thank you for your continued trust in us and for recommending our team! Enjoy your new 25 GMC Acadia!

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Great treatment ,the service person was professional .

Great treatment ,the service person was professional . It didn’t take long at all I was was pleased

Great treatment ,the service person was professional .

Great treatment ,the service person was professional . It didn’t take long at all I was was pleased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

This review puts a smile on our faces, Gary! Thank you for choosing Koons Clarksville Chevrolet Buick GMC.

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Moose proved excellent help to us buying a car.

Moose proved excellent help to us buying a car. He is courteous, efficient, and knowledgeable Many thanks!

Moose proved excellent help to us buying a car.

Moose proved excellent help to us buying a car. He is courteous, efficient, and knowledgeable Many thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're delighted to hear Moose provided excellent assistance during your car-buying experience at Koons Clarksville Chevrolet Buick GMC. Enjoy your new vehicle!

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Koons of Clarksville is amazing great customer service

Koons of Clarksville is amazing great customer service and Arrikiha is an amazing salesman the whole koons of Clarksville Team was great the manger the finance team I refuse to go anywhere else thanks so much keep up the great work !!!!

Koons of Clarksville is amazing great customer service

Koons of Clarksville is amazing great customer service and Arrikiha is an amazing salesman the whole koons of Clarksville Team was great the manger the finance team I refuse to go anywhere else thanks so much keep up the great work !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Floretta, we're delighted to hear that Arrikiha and the entire Koons Clarksville Chevrolet Buick GMC team provided you with such a fantastic experience! Thank you for your kind words and loyalty. We look forward to serving you again in the future!

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Jack Pepal help me &answered all my questions even by

Jack Pepal help me &answered all my questions even by sms that is a plus .

Jack Pepal help me &answered all my questions even by

Jack Pepal help me &answered all my questions even by sms that is a plus .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Koons Clarksville Chevrolet Buick GMC, we appreciate your positive feedback for Jack!

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Kenny was fabulous to work with !

Kenny was fabulous to work with ! Very knowledgeable. We had a great experience ! Quick, easy process

Kenny was fabulous to work with !

Kenny was fabulous to work with ! Very knowledgeable. We had a great experience ! Quick, easy process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hayes, we're delighted to hear that Kenny provided you with a fabulous experience at Koons Clarksville Chevrolet Buick GMC! Thanks for sharing your positive feedback and enjoy the ride!

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The staff and experience was excellent.

The staff and experience was excellent. I appreciate the professionalism throughout my stay . Also the complimentary hot chocolate was delicious 😂. Keep up the outstanding service 👍👍

The staff and experience was excellent.

The staff and experience was excellent. I appreciate the professionalism throughout my stay . Also the complimentary hot chocolate was delicious 😂. Keep up the outstanding service 👍👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jeffrey, we're delighted to hear you enjoyed your visit and the hot chocolate at Koons Clarksville Chevrolet Buick GMC! Thank you for recognizing our team's professionalism. We look forward to serving you again soon!

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