Koons Clarksville Chevy GMC

Our sales man Zack was easy to deal with and wanted to make sure we were happy and got what we wanted. Could nt believe how easy the process was to purchase from them. Everyone from the salesman , manager and finance officer were great.

Very professional and competent. I would recommend them highly. Booking an appointment is quick and easy. Turn around time is fast. Their facilities are clean. They are also friendly and funny

Put the wrong tires then agreed didn?t do the wheel alignment and was told they will do it next day. When all the arrangements were made when the car was dropped.

I recently purchased a 2023 Ford Transit from Koons Clarksville, and I couldn't be happier with the experience. Randy was my sales rep, and he was incredibly helpful and attentive from start to finish. He answered all my questions, kept the process smooth, and made sure I felt confident in my purchase. I appreciated his professionalism and patience—especially with such a big decision. The team at Koons made everything straightforward, and I’m thrilled with my new van. Highly recommend!

My visit was smooth and easy. Staff very professional and helpful. Check in and check out. Had no problems.

I bought a new GMC AT4. I ordered it and while it took a few months, my salesman, Zak, and the Sales Manager, Josh, kept me posted along the way. The truck was just as a I ordered! Zak was very knowledgeable and walked me through all of the options. The entire sales team, including Jordan in finance, were very polite, helpful, and thanked me for my business.

We loved purchasing our 3rd Chevy equinox from loons. Jack was knowledgeable, patient, and helpful. He helped us find the perfect vehicle for us!

I brought my car in for maintenance check and it was very smooth and service was very helpful

My family has been using this dealership for many cars we own. Kacey has never let us down for being on top of things. The mechanics here are the best!

Still No Truck – No Safety Answers – Koons Service Pressure & Silence After Taillight Fire Since March 20th, I’ve been asking Koons Clarksville Chevrolet Buick GMC for basic documentation and the full diagnostic report related to a taillight fire on my 2020 GMC Sierra. I need this information to determine who is liable — Ally (the warranty company) or the aftermarket installer, Cap World. Instead of providing what I reasonably asked for, I was given vague texts from Dave Hammond and no clear paperwork. I had to request a service manager multiple times — and only then did George Zaharioudakis finally reach out on April 9. But rather than give me answers, George gave me a midnight deadline the next day (April 10) to approve a $2,050 taillight repair or face $75/day storage fees. I immediately replied, asking a basic but critical safety question: 👉 Will the repair involve a full harness replacement or just a splice? That matters, especially after a fire — but no one responded. I even asked them to hold off on storage fees until Tuesday so I could make an informed decision. Silence. Instead of transparency, I received pressure. Instead of safety answers, I got threats. I’m being forced to choose between authorizing a fire-related repair blind — or paying daily storage fees while still waiting on answers I’ve been requesting for nearly a month. This is not customer service — it’s stonewalling, followed by intimidation. I’ve done everything right: I brought the truck in, paid for diagnostics, and asked for documentation so I could assign liability and authorize safe repairs. I’m asking Koons corporate leadership to step in and help resolve this. I just want my truck repaired properly and the documentation I’ve been requesting for weeks. I’m not looking for conflict — I’m looking for fairness, safety, and basic answers. Christopher Miley fpchris143@gmail.com 410-440-6529