Berman INFINITI of Niles

Highly recommend stopping by to see salesman Julien Outley. He is a very knowledgeable and provided me with options on both used and new vehicles. All... I need are options and prices, and I was left to make an educated decision. As it turned out Infiniti had excellent lease options available and I chose to lease a new Infiniti QX50. It is beautiful. No pressure to buy. very satisfied.

Too many typical back and forth games about price. Salesman has to talk to manager, who then comes in and wont negotiate on price. Then relents and says... if they give me this off, will I buy. Goes to GM, who says no. It was just a couple hundred off price, but GM said no so we leave. Then when I'm at another dealership I get a phone call to come back, but they still wont lower the price. Then why are you calling me. Then I get a call back they will lower the price what I asked for. News flash once someone leaves, unlikely they will come back. Just received notification via internet search site they dropped the price. They could have sold the car that has been sitting at your dealership for 3 months, but they had to play games. Found another vehicle two days later, bought it.

Buyer beware, they try to add lots of hidden/extra fees that don’t exist at any other car dealerships to your bill. They act as if they are “giving” you... something but they are actually charging you for stuff you don’t need

This Infiniti Dealership is located in the Nissan Dealership temporarily. The staff is so so, nothing spectacular- definitely not high pressure which... was good. And they DO have room for negotiation, so don't let them tell you otherwise.