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Great place to buy a car.
I was looking for a specific car and found one at State Street Motors. I looked the car over pretty well without having a salesperson hovering and as I started to the office Dory came out and asked if I would like to drive it. Very trusting. I took the car for a pretty good test, on the freeway and over some bumpy areas to see if it rattled. I returned to the dealer and spent some time checking to see if everything worked. The car was very clean inside and out and even the engine area. The price was as advertised, which was very good, and we agreed that I would come back with money and buy it. He didn't want a deposit and trusted that I would be back. I got the financing arranged with my CU and they wanted a sales agreement which Dory very gladly supplied. The money came and he had the paper work all ready for me when my wife dropped me off. Great experience. I had the mechanics that take care of our cars check the new one over and they loved it. I've never had an easier or more satisfying car buying experience.
My aunt and uncle have been taken advantage of by Dory Saad at State Street Motors. My uncle bought a Ram Truck with $10K Cash down payment on Nov 7th. On Dec 6th the electrical system failed. When we contacted Dory Saad to resolve the issue, he said that he would repair the truck with in 2 days. State Street Motors has kept the truck for more than 7 days with no communication. They haven't answered calls. When we have approached the dealer for resolution he says there is nothing he can do. He has kept the truck and kept the money. This is a VERY Dishonest business.
Honest! Reliable! No Hassle! The best selections!
This dealership is honest and trustworthy! I have had the best experience here and will not go elsewhere. Appreciate the no-nonsense approach as they listen and show you no more than what you need. We completed the whole purchase within 42 minutes! Incredible.
Great service from reputable people.
After months of vague thoughts of wanting a truck, a weekend spent driving my friend's Tacoma convinced me it was time to trade in my Element. Only having bought from private parties in the past, I was a little skeptical about going to a dealership, but I didn't want to spend months looking, and State Street had a Nissan Titan that fit the bill. I reached out on a Sunday and had a reply by Monday morning, after which we scheduled a time to take the vehicle for a test ride. Dory answered the few questions I had but was not pushy (a concern I had about dealerships). He essentially gave left me to my own decision making, and when I said "let's go!" he moved things right along. The whole process was painless, and they even fixed the minor gripes I had about the vehicle. Thanks Dory and State Street Motors! - Dan Update - A week in, there was an minor but unexpected repair needed with the truck. Dory and co were extremely gracious about helping me out and getting everything sorted, despite it being a used vehicle with no warranty. Their willingness to help was an unexpected surprise, even more so because their their mechanic had determined that the vehicle I'd traded in was going to need a large repair, eating into their margins. Couldn't be more grateful. If you're looking for a new (used) vehicle, start here. Unexpected things are likely to happen with pre-owned cars, but these folks take it in stride. Thanks again - Dan P.