Reviews
Write a reviewI'd been watching the True Gray 2021 VW Atlas Cross Sport
I'd been watching the True Gray 2021 VW Atlas Cross Sport since March. I was hesitant because it was a 3 hour drive. After the price was reduced, I sent an email inquiry via Cars.com and Chase responded almost immediately. With the distance & I was out of town for work for a week, but Chase was able to take a deposit and hold my car until I got there. Once at the dealership there was a quick & accurate assessment of my trade. Casey then helped me through the paperwork & David the Finance Guru did his thing. The entire process, with the test drive, took less than 3 hours. The entire process was definitely worth the drive up to Morgantown, WV.
I'd been watching the True Gray 2021 VW Atlas Cross Sport
I'd been watching the True Gray 2021 VW Atlas Cross Sport since March. I was hesitant because it was a 3 hour drive. After the price was reduced, I sent an email inquiry via Cars.com and Chase responded almost immediately. With the distance & I was out of town for work for a week, but Chase was able to take a deposit and hold my car until I got there. Once at the dealership there was a quick & accurate assessment of my trade. Casey then helped me through the paperwork & David the Finance Guru did his thing. The entire process, with the test drive, took less than 3 hours. The entire process was definitely worth the drive up to Morgantown, WV.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2017 Veloster Turbo
I truly enjoy my car. The turbo provides the power I was looking for as well as the fuel economy I did not get with my previous car. Rides comfortable and it has everything I'd expect with a new car.
2017 Veloster Turbo
I truly enjoy my car. The turbo provides the power I was looking for as well as the fuel economy I did not get with my previous car. Rides comfortable and it has everything I'd expect with a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
I am very happy with my purchase. I absolutely love my car. The staff was very friendly and answered all of my questions. Randy was very professional and during the test drive explained everything about the car. He followed up with a phone before I purchased my car and after. He was very polite and asked if I had questions or concerns. He was not pushy and I appreciated that. He was excellent to work with. Thank you!
Excellent
I am very happy with my purchase. I absolutely love my car. The staff was very friendly and answered all of my questions. Randy was very professional and during the test drive explained everything about the car. He followed up with a phone before I purchased my car and after. He was very polite and asked if I had questions or concerns. He was not pushy and I appreciated that. He was excellent to work with. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Extremely Happy
This is my first dealership buying experience and I've got to say that it was nothing like I thought it would be. It was much better! I can't thank you guys enough for everything that you have done for us.
Extremely Happy
This is my first dealership buying experience and I've got to say that it was nothing like I thought it would be. It was much better! I can't thank you guys enough for everything that you have done for us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Elantra
The service was great. Everyone was very friendly and professional. I would definitely recommend them, and I would go there again for another purchase in the future.
Elantra
The service was great. Everyone was very friendly and professional. I would definitely recommend them, and I would go there again for another purchase in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
Marcus, Mike and Chris were great to work while purchasing our new Hyundai. Very pleased with the service they provided and would highly recommend them.
Excellent service
Marcus, Mike and Chris were great to work while purchasing our new Hyundai. Very pleased with the service they provided and would highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent!
This was my first time leasing a new vehicle. The folks at Freedom Hyundai made this such an easy experience. I would highly recommend them!
Excellent!
This was my first time leasing a new vehicle. The folks at Freedom Hyundai made this such an easy experience. I would highly recommend them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place
I highly suggest this dealership for trade ins, new purchases, and for service. They are friendly and a great place to get your vehicle needs met.
Great place
I highly suggest this dealership for trade ins, new purchases, and for service. They are friendly and a great place to get your vehicle needs met.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic experience
I was torn as to whether I wanted to trade my 2013 Sante Fe on a new Sante Fe. I loved my 2013. Markus was so patient and the sales team made me an offer I couldn't refuse. I love my new Sante Fe!
Fantastic experience
I was torn as to whether I wanted to trade my 2013 Sante Fe on a new Sante Fe. I loved my 2013. Markus was so patient and the sales team made me an offer I couldn't refuse. I love my new Sante Fe!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Going Greener
We are certainly pleased with the overall friendliness of the Freedom Hyundai of Morgantown, WV team. We took our 2013 Sonata Special in for a recall repair. And we were just looking at the new automobiles. Randy Brown offered assistance and told us about the Hyundai Ioniq. After the offered test drive we were sold. We are pleased with the 56+ mpg in the Appalachian Mountains. And of the many features we like, one of the most notable is the interior room. And unlike the short actors in most tv ads, I am 6' 2" in height and have plenty of leg room.
Going Greener
We are certainly pleased with the overall friendliness of the Freedom Hyundai of Morgantown, WV team. We took our 2013 Sonata Special in for a recall repair. And we were just looking at the new automobiles. Randy Brown offered assistance and told us about the Hyundai Ioniq. After the offered test drive we were sold. We are pleased with the 56+ mpg in the Appalachian Mountains. And of the many features we like, one of the most notable is the interior room. And unlike the short actors in most tv ads, I am 6' 2" in height and have plenty of leg room.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car